Sossio Sole | Page 28

Excellent service and customer care. Chris Huling and his team provided the ultimate experience. Chris and his associates are knowledgeable, professional and courteous. I would recommend his team to my his team provided the ultimate experience. Chris and his associates are knowledgeable, professional and courteous. I would recommend his team to my family and friends. More

by LASHLEYCARL Verified Customer Verified Customer

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I did a A service, although the pandemic, I feel safe in your office! after service, my car is cleaned very well, that is amazing! in your office! after service, my car is cleaned very well, that is amazing! More

by FAYEBOYCCSS Verified Customer Verified Customer

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Happy with the service including drop off and pick up off loaner car, following up with updates. Staff were professional and courteous on the call. loaner car, following up with updates. Staff were professional and courteous on the call. More

by The Coupe Verified Customer Verified Customer

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Service personnel were professional, polite and responsive. Appointment was taken right on time. All personnel wore masks ((Covid).Waiting area and restrooms were clean and neat. Car was washed af responsive. Appointment was taken right on time. All personnel wore masks ((Covid).Waiting area and restrooms were clean and neat. Car was washed after servicing. More

by DONFISCHER18 Verified Customer Verified Customer

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it was a wonderful service...very friendly and accommodating staff ...very pleasant service department and great communication as to when the car would be ready accommodating staff ...very pleasant service department and great communication as to when the car would be ready More

by SLEIMAND Verified Customer Verified Customer

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Benzel Busch is trying Their best to make their customers happy. They sent me an agent to fix my car in a very short time. Atef is a very professional, works hard , and knows what to do. Atef is ve customers happy. They sent me an agent to fix my car in a very short time. Atef is a very professional, works hard , and knows what to do. Atef is very knowledgeable and able to tell what is wrong with the car I really recommended him to roadside assistance because he saved me a lot of time, instead of waiting. Thanks Atef , Thanks a lot. More

by HASHEMAZZA Verified Customer Verified Customer

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Great service! My car looks and drives like brand new Thank you very much . Customer service was fantastic. Attentive, professional, curtioys. I will buy only there! Thank you very much . Customer service was fantastic. Attentive, professional, curtioys. I will buy only there! More

by LIUDMILAUSA Verified Customer Verified Customer

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Great work and service. My G550 wagon needed service. Scott was very helpful. Overall experience is flawless and quick. I would visit again. Thank you. Scott was very helpful. Overall experience is flawless and quick. I would visit again. Thank you. More

by JAECHLOE Verified Customer Verified Customer

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My issue is more with the insurance given to you when you purchase a tire from the dealer. I bought a tire (or 2) from the dealer knowing that these tires came with an insurance policy that replaced them for purchase a tire from the dealer. I bought a tire (or 2) from the dealer knowing that these tires came with an insurance policy that replaced them for you if you had a flat. My understanding was that after the first year you were responsible for labor only. I had a flat yesterday after one year and one month after purchase. The insurance only covered 28%(!!!) of the cost of my new tire. The service man and then the manager told me there was nothing they could do. This is NOT "first class service" and I can only fault Mercedes or the dealer for having such lousy insurance. The tires are expensive but I felt comfortable paying a premium with the thought that at least I had insurance if I had a flat. I cannot find fault with my service guy Marko because I think he at least tried to help and the tire was replaced in a reasonable time and efficient manner. I do think there was some kind of credit that could have been offered. I should mention that I've been driving a Mercedes for 21 years. This was not a good experience. I'm still irritated thinking about it. More

by susuanelkin Verified Customer Verified Customer

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I was pleased with everyone’s professionalism across the board. They cleaned the car after the service and it was very nicely done. Thank you. board. They cleaned the car after the service and it was very nicely done. Thank you. More

by ARA Verified Customer Verified Customer

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