Sparky Sparks

Only complaint was Parts Dept. Ordered a recall part in May. Never called to tell me the part was in. When I called asking, they told me it was on the shelf with my name on it. T Ordered a recall part in May. Never called to tell me the part was in. When I called asking, they told me it was on the shelf with my name on it. This was Jully 1. More

by HYCHEJ Verified Customer Verified Customer

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It took to long to do the paper work the personal were great will refe great will refe More

by ELNEUMANN40 Verified Customer Verified Customer

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Everyone was really easy to work with. Sparky made us feel right at home, he was super helpful. Sparky made us feel right at home, he was super helpful. More

by MPTATUM Verified Customer Verified Customer

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Awesome service. Totally satisfied . Sparky was professional and answered all of my questions. I will refer friends Totally satisfied . Sparky was professional and answered all of my questions. I will refer friends More

by JOSEPHGHERNANDEZ Verified Customer Verified Customer

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I recently purchased a 2025 Ford Mustang Mach-E Premium from Stivers Ford in Birmingham, AL, and I cannot say enough positive things about the entire experience. From start to finish, the team at Stivers F from Stivers Ford in Birmingham, AL, and I cannot say enough positive things about the entire experience. From start to finish, the team at Stivers Ford exceeded my expectations and made what can often be a stressful process absolutely seamless. Exceptional Sales Service Our salesperson, Sparky Sparks, was nothing short of phenomenal. From the moment my wife and I walked onto the lot, Sparky made us feel genuinely valued and appreciated as customers. His attention to detail and customer service went above and beyond – he thoughtfully offered us water, coffee, and snacks throughout our visit, ensuring we were comfortable during our time there. Sparky's knowledge of the Mustang Mach-E was impressive, and he took the time to answer all our questions without any pressure tactics. It's rare to find someone who truly makes you feel like your business matters, but Sparky delivered that experience flawlessly. Outstanding Sales Management Sales Manager Greg Cooks proved to be one of the best sales managers I have ever worked with in all my years of vehicle purchasing. Greg demonstrated exceptional skill in negotiating and structuring our deal, working diligently to bring the final numbers down to a point where I felt completely comfortable moving forward with the purchase. His professionalism, transparency, and genuine commitment to finding a solution that worked for both parties was truly refreshing. Greg's approach made the entire negotiation process smooth and stress-free. Thorough Finance Process Finance Manager Asher Shurafa completed our outstanding experience by providing comprehensive and clear explanations of our vehicle warranty coverage. Asher took the time to walk us through every aspect of the warranty, ensuring we fully understood what was covered and how to utilize our benefits if needed. His thoroughness and patience in explaining the details gave us complete confidence in our purchase protection. Final Thoughts The 2025 Ford Mustang Mach-E Premium is an incredible vehicle, and the buying experience at Stivers Ford of Birmingham made it even better. The entire team – Sparky, Greg, and Asher – worked together seamlessly to create a customer experience that was truly fantastic. Their professionalism, attention to detail, and genuine care for customer satisfaction sets Stivers Ford apart from other dealerships. I would highly recommend Stivers Ford of Birmingham to anyone in the market for a new Ford vehicle. The quality of service, the expertise of the staff, and their commitment to customer satisfaction make them a standout choice. More

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I was pleased with the entire experience at stivers ford from the sales experience to the financial experience very easy great experience from the sales experience to the financial experience very easy great experience More

by JASKINS1975 Verified Customer Verified Customer

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Blake Lawson gave is a great representative for Ford. Blake’s customer service is out of this world. When asked about different vehicles he was able to accurately state the much needed information that l Blake’s customer service is out of this world. When asked about different vehicles he was able to accurately state the much needed information that lead to the sale of the purchased vehicle. Blake is absolutely incredible and an asset to the company. Thank you Blake and thank you Ford! More

by JOHNNYMURPHYJR1 Verified Customer Verified Customer

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Overall great experience, we met at a price I wad good with and they gave good numbers on my trade. Will shop with this team again in the future! with and they gave good numbers on my trade. Will shop with this team again in the future! More

by PRICEJOHNTHOMAS Verified Customer Verified Customer

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Great experience at Stivers! They worked with us on our trade and gave us a good deal on a new Bronco Raptor! They worked with us on our trade and gave us a good deal on a new Bronco Raptor! More

by PriceJessica Verified Customer Verified Customer

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My car buying experience was mostly positive. Great service, dedicated staff, and respectful hospitality. All repairs were made to my used car purchase before I drove it off the lot. Great service, dedicated staff, and respectful hospitality. All repairs were made to my used car purchase before I drove it off the lot. More

by TABATHAVARDEN Verified Customer Verified Customer

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