Spencer Beard | Page 18

Very disapointed with service this time told I needed a new battery and it would cost additional $50.00 to install it ! Ihad my car in for oil change was quoted $54.00 over the phone ,I agreed to pay the $ new battery and it would cost additional $50.00 to install it ! Ihad my car in for oil change was quoted $54.00 over the phone ,I agreed to pay the $190.00 price for oil change .I would like to thank the parts department for reopening so I could purchase the battery and take it home with me to install In the past I have had very good service but this time was not good. More

by mmaeeknapp Verified Customer Verified Customer

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Everything was fine including appointment scheduling, check in, comfortable waiting area. My only disappointment was not having a car wash included with my service. Just seems wrong. check in, comfortable waiting area. My only disappointment was not having a car wash included with my service. Just seems wrong. More

by kfrailing0 Verified Customer Verified Customer

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I think communication and response time has significantly declined. Level of customer service is very low based on my recent experience. declined. Level of customer service is very low based on my recent experience. More

by cosy80 Verified Customer Verified Customer

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Excellent job done by the team at Soerens Ford. Great group to do repairs with . Timely service Great group to do repairs with . Timely service More

by Wrabehl Verified Customer Verified Customer

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Very friendly atmosphere and staff . . Clean area to sit and wait . Coffee and popcorn round our a great experience . Clean area to sit and wait . Coffee and popcorn round our a great experience More

by sshanedhardwick Verified Customer Verified Customer

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Very thorough, clean, lots of space to wait for your vehicle to be done. Runs on time vehicle to be done. Runs on time More

by susanr4kids Verified Customer Verified Customer

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Sorens Ford is great to work with. The communication is top notch. Always a pleasure when I need to take my Bronco in. The communication is top notch. Always a pleasure when I need to take my Bronco in. More

by KPUPS Verified Customer Verified Customer

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Soerens Ford has excellent customer service. They did my full service oil change and tire rotation at my home . Very convenient for me. Thanks great work They did my full service oil change and tire rotation at my home . Very convenient for me. Thanks great work More

by jknippel0 Verified Customer Verified Customer

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I really appreciate having my car picked up and dropped off. Plus it was wonderful to be reminded of my Ford points so it was free. My car handled so much better after my visit. off. Plus it was wonderful to be reminded of my Ford points so it was free. My car handled so much better after my visit. More

by donnajsquires Verified Customer Verified Customer

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Vehicle was taken in for appointment at the proper time as all work was completed in a timely and efficient manner as all work was completed in a timely and efficient manner More

by Tom60 Verified Customer Verified Customer

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