Spencer Beard | Page 8

I was delighted to have my car picked up at 8:00am. I’m 81yrs and my mornings are slow to start and car was dropped off by 12:30. Good on you. I’m 81yrs and my mornings are slow to start and car was dropped off by 12:30. Good on you. More

by spettig19 Verified Customer Verified Customer

Print

They did a great job on my Chevy equinox. They picked it up at my home and brought it back. No charge thank you. They picked it up at my home and brought it back. No charge thank you. More

by bobstein1717 Verified Customer Verified Customer

Print

Good service. Nice people. Honesty. Not necessary. Nice area to wait. Prompt service. I have said it all. Nice people. Honesty. Not necessary. Nice area to wait. Prompt service. I have said it all. More

by jlplonski Verified Customer Verified Customer

Print

Always a good experience Pickup service is convenient and the drivers are always nice as well. So far happy with the service the drivers are always nice as well. So far happy with the service More

by Chris Verified Customer Verified Customer

Print

Always a good experience Pickup service is convenient and the drivers are always nice as well. So far happy with the service the drivers are always nice as well. So far happy with the service More

by Chris Verified Customer Verified Customer

Print

SOERENS FORD advertises as the “nice guys” they treat customers like family, few businesses achieve such a turnkey culture of loyalty to clients plus a genuine civic decency. The SOERENS family never inf customers like family, few businesses achieve such a turnkey culture of loyalty to clients plus a genuine civic decency. The SOERENS family never inflates the service charge plus their work ethic epitomizes at FORD Quality Is Job #1. They are so superb I transact ALL repair service there regardless of OEM manufacturer brand. I am always given OEM parts NOT aftermarket with a detailed diagnostic explanation. Moreover they are patient with your payment NOT charging you storage fees. I am a lifetime loyalty customer with over $40,000 in body shop repairs sine the 1990’s. More

by Brian G Rafn Verified Customer Verified Customer

Print

Sorens and Spencer did a great job handling a complex situation involving poor quality work with another Ford dealer. Spencer was honest and diplomatic, and game advice I needed to pressure the other dea situation involving poor quality work with another Ford dealer. Spencer was honest and diplomatic, and game advice I needed to pressure the other dealer to redo the work. Thanks! More

by csmarn Verified Customer Verified Customer

Print

Spencer was very understanding of my issues, and was top notch with his communication with me during the entire process. notch with his communication with me during the entire process. More

by SCOTT@ROADTRACKANDTRAIL.COM Verified Customer Verified Customer

Print

Unable to fix problem so they stopped responding. They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru on promises. Service Manager won't return calls after repeated attempts to reach him. Service advisor keep voicemail full so they don't have to accept new messages. I have even called Ford Motor Co. to log complaints not much help or follow through More

by dlaaswift Verified Customer Verified Customer

Print

Unable to fix problem so they stopped responding. They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru on promises. Service Manager won't return calls after repeated attempts to reach him. Service advisor keep voicemail full so they don't have to accept new messages. I have even called Ford Motor Co. to log complaints not much help or follow through More

by dlaaswift Verified Customer Verified Customer

Print