Spencer Ramos | Page 31

Ms. S. Lugo is amazing! This women felt like family! She was honest and upfront with all my questions. Very professional, welcoming and caring! Best car buying experience ever! Whole staff is awesome!!! T was honest and upfront with all my questions. Very professional, welcoming and caring! Best car buying experience ever! Whole staff is awesome!!! Thank you! More

by JoRam Verified Customer Verified Customer

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I located the Toyota Pickup I wanted online. We flew into town and Christopher picked us up at the airport at 5:30 pm. We were able to complete our transaction before closing time (9:00 pm). Christoph into town and Christopher picked us up at the airport at 5:30 pm. We were able to complete our transaction before closing time (9:00 pm). Christopher was very gracious and patient in our dealings. Thanks a lot! More

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We purchased a Dodge Durango from this dealership and it was the best experience. They took very good care of us never gave us the run around. They kept the word on everything they told us and even called d was the best experience. They took very good care of us never gave us the run around. They kept the word on everything they told us and even called days later to see if we were still happy. The manager Spencer and Sales Man Amador made this one of the best experiences buying our 11th vehicle. We will definitely buy our next truck with them. More

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One Bad incident turn right by Mr. Hutcherson and his staff I am writing this review in the matter of a situation gone wrong. This afternoon, we went to the dealership to go and see about a problem with our ve I am writing this review in the matter of a situation gone wrong. This afternoon, we went to the dealership to go and see about a problem with our very recently purchased 2108 Dodge Durango GT. Samuel Capers came out to address us. Then Maria Almaraz, whom is an awesome person. She quickly recognized that there was a problem with the Durango. By the way , she did a great, professional job. A job to be recognized and commended for. Then came out Calvin Jones. He started off on the wrong foot. Making it seem that we as the costumer were the one to cause the problem. Very Very rude and disrespectful to me and my family. That flared a situation that should have never taken place. He even went to the point to tell my son that after 5 he was no longer a manager. The he and Spencer Ramos were very rude, disrespectful and extremely unprofessional. It was an embarrassment to have been addressed that why by people who took are money and did not want to help. I have call Mr. Hernandez several times and he has not returned my call. I will address the higher ups on this matter. Then came in Mr. James Hutcherson and his staff. Oh my, the professionalism was awesome. They took the time to listen and showed what Mr. Jones and Mr. Ramos could not do at all. They address our needs and took care of not only the vehicle, but, us as well. A company should commend what Mr. Hutcherson and his staff did , they made a horrible experience end up in a great way. I will probably never ever buy another vehicle from this dealership because of the situation that Samuel Capers, Spencer Ramos and especially Mr. Calvin Jones. One last time your service team was awesome. More

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Great service..Liliana was great help I told her what i was looking for and exactly what I wanted..Drove off happy with my New Dodge Truck.. was looking for and exactly what I wanted..Drove off happy with my New Dodge Truck.. More

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Our sales representative was Cody Akeroyd and he made our experience fenomenal, he has Great work attitude and excellent customer service all the time. Thanks for everything experience fenomenal, he has Great work attitude and excellent customer service all the time. Thanks for everything More

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Back once again because of Matt and Spencer! Just last week we purchased my wifes Jeep Compass. Not even 6 days later we are back once again just to purchase my truck this time and just as before Just last week we purchased my wifes Jeep Compass. Not even 6 days later we are back once again just to purchase my truck this time and just as before, Matt has gone above and beyond his call of duty. Excellent example on how every employee should be! Thank you so much Matt! Also Spencer, amazing job sir! Thank you both for your help! More

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They receive you with a smile as soon as you pull up into Service Center. They make sure to inform you of all issues or next service items needed. They make your stop into dealership fast and easy. Service Center. They make sure to inform you of all issues or next service items needed. They make your stop into dealership fast and easy. More

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My only complaint is that the process took way too long. The staff was great. Thank you Spencer for assisting me in getting my new Jeep. The staff was great. Thank you Spencer for assisting me in getting my new Jeep. More

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Excellent customer service. I really liked that they showed desire to sell and improve the price. I really I really appreciate the service and work of everyone who served me. showed desire to sell and improve the price. I really I really appreciate the service and work of everyone who served me. More

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