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Spencer Ramos
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Spencer Ramos
Used Car Manager
San Antonio Dodge Chrysler Jeep Ram
11910 Interstate 35 Frontage Rd.
San Antonio, TX 78233
172 Reviews
When not at work, my family and I love to go to Medina Lake for fishing, camping and, of course, BBQ. If you haven't tried my BBQ ribs, you haven't lived. And my bone-in Ribeye will make you want to slap yo mama! Clearly, I love to cook, especially for my family. Our house is a Spurs house, period!
Read moreDealership Experience
4 yrs, 10 mos
Specialties & Trainings
Chrysler Certified Consumer Advocate
172 Reviews
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172 Reviews of Spencer Ramos
March 31, 2023
Love Customer Service , Very friendly people, what is promise is taking care of it. David Morales was very professional and Spencer. 100% Customer Service promise is taking care of it. David Morales was very professional and Spencer. 100% Customer Service More
by CARMENELF06
Verified CustomerOther Employees Tagged: David Morales, Shawn Dunn
Helpful 
March 23, 2023
Good experience… truck got me back to Mississippi. The color is growing on me and proud to drive it The color is growing on me and proud to drive it More
by pgburchfield
Other Employees Tagged: Tony Flores, Randle Harrelson, Keith Howard
March 18, 2023
I had an extremely bad experience with this dealership. The finance guy tacked on a $3200 warranty that I didn't ask for. And when I asked him to remove it, he said all I had to do was email him and he wou The finance guy tacked on a $3200 warranty that I didn't ask for. And when I asked him to remove it, he said all I had to do was email him and he would remove it. After I emailed him, he said I needed to wait a week until the bank sends me my account number. So I waited. When I got my account number, I sent that to him, and he said I then needed to fill out a Cancellation Form. I filled it out, and sent it to him. He said that the form is being processed and it would take a week for the transaction to be updated. It's been a week now, and I emailed him yesterday. And he responded with this, "IT HAS BEEN CANCELLED AND WILL APPEAR ON YOUR WELLS FSRGO BALANCE , IT TAKES ABOUT 4 WEEKS TO SHOW." This is not how a business should be run. You don't try and screw over your customer like this. Now I have to wait 4 weeks to make sure this guy is telling the truth. Also this same finance guy never gave me the signed docs/contract for the car. He said he would email them to me, when I was signing. But he never sent them. I kept asking, and he said he would send them. But I still don't have them. I have nothing that shows I made a purchase of this car. Which I've had for 3 weeks now. Isn't there something wrong with that? I have no proof that I even bought a car! This is the worst experience ever! Finally, after I expressed my frustration, I was just sent my signed documents. This should have been given to me on the day of purchase. More
by asarrouf
Other Employees Tagged: Nabil Dayekh, Andrew Galvan
March 13, 2023
When I thought we weren’t going to get into a vehicle they made sure it happened especially Adriana she didn’t give up on us. She helped us get into a better car that we wanted and that’s also thanks to they made sure it happened especially Adriana she didn’t give up on us. She helped us get into a better car that we wanted and that’s also thanks to her experience. So thank y’all very much! More
by samantha
Other Employees Tagged: Nabil Dayekh, Dennis Erazo, Adriana Villarreal
March 06, 2023
To say the least, this journey was a whirl wind, but I am very grateful to have had Kyle by my side to assist with anything that was needed. 2 for 2 Kyle! very grateful to have had Kyle by my side to assist with anything that was needed. 2 for 2 Kyle! More
by nicholeegee
Other Employees Tagged: Latzu Lara, Kyle Curtright
March 02, 2023
Kyle was super helpful when purchasing my first car in the US and helped answer all of my questions. Would definately buy from Kyle and SA Dodge again! the US and helped answer all of my questions. Would definately buy from Kyle and SA Dodge again! More
by carly
Other Employees Tagged: Latzu Lara, Kyle Curtright
March 01, 2023
Dealership made sure my needs were met for my proposition. Worked with me on things that i wanted taken off the car as well. Ive had my car for a month and still go to them when i want more infor proposition. Worked with me on things that i wanted taken off the car as well. Ive had my car for a month and still go to them when i want more information or need something looked at. I would recommend this dodge over the Ingram park dodge 100% More
by Underrated_leke
Other Employees Tagged: Amador Juarez, Shawn Dunn , Wadell
March 01, 2023
Great service, accommodating, considerate of our time, easy to work with and Samantha was the best! easy to work with and Samantha was the best! More
by JOEYSOS
Other Employees Tagged: Nabil Dayekh, Samantha Houston
February 26, 2023
My buying process was really awesome and I appreciate all the help that I got. the help that I got. More
by MJA321
Other Employees Tagged: Luke Griego, Latzu Lara
February 15, 2023
They help us made a great choice for a family vehicle we needed. They understand our financial situation and was able to get us into a car needed. They understand our financial situation and was able to get us into a car More
by joselouist2015
Other Employees Tagged: Amador Juarez, Shawn Dunn
