Stacey Hopson | Page 22

I was referred to Smythe Volvo recently by a few people in my town, who suggested there would be a friendly reception and great service. They were correct. I called the dealership a few weeks ago and was c in my town, who suggested there would be a friendly reception and great service. They were correct. I called the dealership a few weeks ago and was connected to my salesman, Stacey Hopson. He was easygoing, knowledgeable and friendly from the start, and despite understandable Covid precautions, invited me to come to the Dealership right away on 10 minutes’ notice. I test drove the XC90 and decided upon the smaller XC 60, which the dealership had as a certified preowned vehicle. Stacey was great to work with, keeping in touch with me as I sorted out financing and the return of my lease from a different manufacturer. He even made himself available on a Friday night to put my paperwork through. The day I picked up the car -today!- Stacey made sure the coordination with Francine (great also - pleasant and efficient, organized) was easy, and went over all of the many safety features and technology in the car so it was well understood. The dealership is also immaculate, something that I am very particular about, and as you might expect in these times, and you must wear a mask to enter. I wouldn’t hesitate to recommend Stacey and Smythe Volvo. More

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Fantastic experience The whole team made themselves available to answer our questions and find us the right vehicle based on our needs and budget. Follow up has been terr The whole team made themselves available to answer our questions and find us the right vehicle based on our needs and budget. Follow up has been terrific so far as well. More

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A Great Experience. I can always appreciate a salesman that listens, is well versed and not too aggressive thanks to Stacey Hopson at Smythe Volvo. ! that listens, is well versed and not too aggressive thanks to Stacey Hopson at Smythe Volvo. ! More

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The staff was courteous and expeditious, even though it was a busy day for them. I was kept up-to-date and never felt rushed. Stacey had my car ready for me a couple hours after I met with him (per my requ was a busy day for them. I was kept up-to-date and never felt rushed. Stacey had my car ready for me a couple hours after I met with him (per my request). Everyone was great from start to finish. More

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Emilia Paladino and Stacey Hopson were awesome and made our sales experience seamless. Both were incredibly kind, knowledgable and patient with us. Customers for life! our sales experience seamless. Both were incredibly kind, knowledgable and patient with us. Customers for life! More

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Exceptional They are a fantastic team of Volvo experts! Not only are they knowledgeable in their respective areas but, each went above and beyond to make my exper They are a fantastic team of Volvo experts! Not only are they knowledgeable in their respective areas but, each went above and beyond to make my experience easy, pleasant and fast. I've purchased and serviced at other Volvo dealerships but they are by far the team that I have enjoyed working with the most for my vehicles. I will continue to come to Smythe Volvo. More

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Working with Stacey and Emilia was a pleasure. Part of the total package at Smythe. They were thorough, responsive and accommodating with all our requests. the total package at Smythe. They were thorough, responsive and accommodating with all our requests. More

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This was our first time working with Smythe and the Volvo Brand. Everyone was professional and easy to work with! Ask for PJ or Tyler for exceptional customer service. Brand. Everyone was professional and easy to work with! Ask for PJ or Tyler for exceptional customer service. More

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I purchased a used car. With my initial visit, I looked at the car and test drove it. I was greeted promptly and the process was fine. Two weeks later I called to negotiate a final purchase price. That pro at the car and test drove it. I was greeted promptly and the process was fine. Two weeks later I called to negotiate a final purchase price. That process was quick and fair. When went later that day to take delivery of the vehicle, the car and paperwork were ready ahead of time, which made the process very fast. More

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Best Car buying Experience ever I recently purchased a beautiful, clean, low mileage pre owned/certified 2017 XC90. I had dealt with Smyth Volvo in the past, but this time a new sal I recently purchased a beautiful, clean, low mileage pre owned/certified 2017 XC90. I had dealt with Smyth Volvo in the past, but this time a new salesmen named Stacey Hopson helped us. Stacey was incredibly knowledgeable, patient and professional. I have purchased many cars throughout the years and this was, by far, the best experience. The Finance manager was very professional as well and gave us a great deal on some after market items and financing rate. Lastly, there were just a few tiny blemishes on the car that they agreed to take care of and they did so within a week to my total satisfaction! More

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