Stacey Hopson
Stacey Hopson at Smythe Volvo Cars

Stacey Hopson | Page 21

Sales & Leasing Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.8
231 Reviews

I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens

Dealership Experience

6 yrs, 9 mos

Industry Experience

29 yrs, 11 mos

Languages Spoken

English English

4.8

231 Reviews

Write a Review

231 Reviews of Stacey Hopson

October 31, 2020

Dealership Rating
Employee Rating

Stacey was amazing. He worked with us to get us to our budget and really took the time to walk us through our options and was patient while we considered everything. It was a wonderful experience and he w More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Pereira

Nov 07, 2020

Smythe Volvo Cars responded

This is the type of experience we strive to deliver to all our customers. Thank you for these kind words and thank you for your business.

October 12, 2020

Dealership Rating
Employee Rating

Purchased a C30 after looking for a long time for this model. Stacey was incredibly helpful in making the purchase as easy as possible. Smythe Volvo is a wonderful dealership for all services needed. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Smythe Volvo Cars responded

Thank you for taking the time to share your experience of Stacey and Smythe Volvo. The C30 is a cool car. We appreciate your time spent in posting this review and we appreciate your business.

September 30, 2020

Dealership Rating
Employee Rating

Mr. Hopson treated me with patience and respect which has not always been my experience when it comes to auto sales. He gave thorough explanations to all of my questions and did not make me feel pressured. H More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2020

Smythe Volvo Cars responded

Stacey Hopson is a respectful, patient professional. We appreciate the recommendations and look forward to seeing your in the service drive for your next scheduled maintenance. Thank you for choosing Smythe Volvo.

September 29, 2020

Dealership Rating
Employee Rating

Paul was extremely friendly, welcoming and knowledgeable, and his overview of the XC40 was very insightful and helpful. He made the process enjoyable. I had a great experience. More

by Jason M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Francine O'Donnell

Oct 07, 2020

Smythe Volvo Cars responded

This is the type of service we are aiming to provide for all of our customers. We appreciate you taking the time to share your experience.

September 03, 2020

Dealership Rating
Employee Rating

Even though I purchased my car in December my Sales Rep Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he wen More

by Saich H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Zimmerman

Sep 14, 2020

Smythe Volvo Cars responded

Saich, Thank you for sharing your experience of our team. It is rewarding for all of us to read your review because we focus on working like a team with every guest. Stacey and Brandon are two great people and the are excellent at what they do,

August 20, 2020

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Employee Rating

Very courteous dealership, salesman Stacey is a straight shooter and true professional who gets you the info you ask for, making the investment in a new vehicle an exciting experience rather than being left More

by Lenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Gomez, Emilia Paladino

Aug 21, 2020

Smythe Volvo Cars responded

Congratulations on your new vehicle, Lenny! We are so glad that Stacey had the opportunity to work with you, and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 16, 2020

Dealership Rating
Employee Rating

Stacey made the whole experience enjoyable and is a true asset to the team there. We highly recommend him and thanks for his over the top help! The team at Smythe was also highly professional, personal, y More

by Mbednarz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stacey and the rest of our team, and we look forward to working with you again.

July 26, 2020

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Employee Rating

I was referred to Smythe Volvo recently by a few people in my town, who suggested there would be a friendly reception and great service. They were correct. I called the dealership a few weeks ago and was c More

by MediaMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O’Donnell

Jul 26, 2020

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Stacey here at Smythe Volvo. We appreciate your business and hope to see you again soon!

July 23, 2020

Dealership Rating
Employee Rating

Fantastic experience The whole team made themselves available to answer our questions and find us the right vehicle based on our needs and budget. Follow up has been terr More

by greenblattjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Veronica Chicas, Emilia Paladino

Jul 24, 2020

Smythe Volvo Cars responded

Great review! Thank you for sharing your experience of our team at Smythe Volvo. It is rewarding to see our focus on teamwork is being reflected in reviews like this. We appreciate you taking the time to post this review and thank you for your business.

July 09, 2020

Dealership Rating
Employee Rating

A Great Experience. I can always appreciate a salesman that listens, is well versed and not too aggressive thanks to Stacey Hopson at Smythe Volvo. ! More

by Jasaun.t
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 20, 2020

Smythe Volvo Cars responded

Thank you for this great review of Smythe Volvo and Stacey. Listening is the most important skill in being a salesperson. We appreciate your business.

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