I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
29 yrs, 11 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Stacey Hopson
October 31, 2020
Stacey was amazing. He worked with us to get us to our budget and really took the time to walk us through our options and was patient while we considered everything. It was a wonderful experience and he w budget and really took the time to walk us through our options and was patient while we considered everything. It was a wonderful experience and he was not pushy like most car sales representatives are. He gave us the facts, took the time to show us the car located in a different lot. I told him my concerns and he worked with us quickly to make a decision we cannot regret. Love Smythe and will be happy to come back again. More
Other Employees Tagged: Val Pereira
October 12, 2020
Purchased a C30 after looking for a long time for this model. Stacey was incredibly helpful in making the purchase as easy as possible. Smythe Volvo is a wonderful dealership for all services needed. model. Stacey was incredibly helpful in making the purchase as easy as possible. Smythe Volvo is a wonderful dealership for all services needed. More
September 30, 2020
Mr. Hopson treated me with patience and respect which has not always been my experience when it comes to auto sales. He gave thorough explanations to all of my questions and did not make me feel pressured. H not always been my experience when it comes to auto sales. He gave thorough explanations to all of my questions and did not make me feel pressured. He was friendly and professional...I have already recommended him to 2 friends. More
September 29, 2020
Paul was extremely friendly, welcoming and knowledgeable, and his overview of the XC40 was very insightful and helpful. He made the process enjoyable. I had a great experience. and his overview of the XC40 was very insightful and helpful. He made the process enjoyable. I had a great experience. More
Other Employees Tagged: Paul Leary , Francine O'Donnell
September 03, 2020
Even though I purchased my car in December my Sales Rep Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he wen Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he went above and beyond with making sure my process went smooth. Every time my mom or I reached out to him he responded promptly and made me feel more comfortable about bringing my car back to get serviced. Thank you again Stacey for everything! Talk about A1 Service! I called Brandon the day before and he was very polite/helpful with allowing me to bring my car in due to my work schedule conflicting with the original time my appointment was. He followed up when my car was done being serviced wanting to make sure they did not miss anything and I was really appreciative for that. I also learned a few new things about my truck with a truck lesson I was given by him. Thank you for the insight! The people at Smythe Volvo goes above and beyond for their customers and no good service should go unseen. Thank you again guys for everything! -Saich H, More
Other Employees Tagged: Brandon Zimmerman
August 20, 2020
Very courteous dealership, salesman Stacey is a straight shooter and true professional who gets you the info you ask for, making the investment in a new vehicle an exciting experience rather than being left shooter and true professional who gets you the info you ask for, making the investment in a new vehicle an exciting experience rather than being left wondering if you’ve made the right choice. More
Other Employees Tagged: Ernest Gomez, Emilia Paladino
August 16, 2020
Stacey made the whole experience enjoyable and is a true asset to the team there. We highly recommend him and thanks for his over the top help! The team at Smythe was also highly professional, personal, y asset to the team there. We highly recommend him and thanks for his over the top help! The team at Smythe was also highly professional, personal, you can tell it’s a great team chemistry. Rare in this industry More
July 26, 2020
I was referred to Smythe Volvo recently by a few people in my town, who suggested there would be a friendly reception and great service. They were correct. I called the dealership a few weeks ago and was c in my town, who suggested there would be a friendly reception and great service. They were correct. I called the dealership a few weeks ago and was connected to my salesman, Stacey Hopson. He was easygoing, knowledgeable and friendly from the start, and despite understandable Covid precautions, invited me to come to the Dealership right away on 10 minutes’ notice. I test drove the XC90 and decided upon the smaller XC 60, which the dealership had as a certified preowned vehicle. Stacey was great to work with, keeping in touch with me as I sorted out financing and the return of my lease from a different manufacturer. He even made himself available on a Friday night to put my paperwork through. The day I picked up the car -today!- Stacey made sure the coordination with Francine (great also - pleasant and efficient, organized) was easy, and went over all of the many safety features and technology in the car so it was well understood. The dealership is also immaculate, something that I am very particular about, and as you might expect in these times, and you must wear a mask to enter. I wouldn’t hesitate to recommend Stacey and Smythe Volvo. More
Other Employees Tagged: Francine O’Donnell
July 23, 2020
Fantastic experience The whole team made themselves available to answer our questions and find us the right vehicle based on our needs and budget. Follow up has been terr The whole team made themselves available to answer our questions and find us the right vehicle based on our needs and budget. Follow up has been terrific so far as well. More
Other Employees Tagged: Veronica Chicas, Emilia Paladino

