Stacy Campbell | Page 2

We were vary impressed with our overall car buying experienc No one is perfect. Fivestar was far above any Columbus dealership we visited with. I would drive to Warner Robins again from Alabama to buy another ca No one is perfect. Fivestar was far above any Columbus dealership we visited with. I would drive to Warner Robins again from Alabama to buy another car if we needed one. Thanks for the great experience. Mr Trueheart was professional and a pleasure dealing with. Everyone had that customer service attitude, everyone one we met were friendly and polite. Thanks again. More

Helpful 0

Report | Print

Fivestar Nissan I don't know very disappointing they had no clue what they where doing treated me and my family with no respect I ask what is the best price no respon I don't know very disappointing they had no clue what they where doing treated me and my family with no respect I ask what is the best price no response I ask what kind of warranty they don't know ill get that give me a minute ok waiting for a long time there trying to approve the deal there almost there he says but still no response on the question I had asked but here we go lets do this deal sign 5000 down or itight have been 5500 down its a 5 year old suv with high miles but my family liked the suv please daddy ok maybe we can correct this I thought but still got the run around and felt like a jack you now they even had time to correct this because let me say another thing you try to get a car they run your name your score goes down and it does making harder on us plus waste of my time let me waste some ones time they will curse me out but I'm wrong they reply buy saying why would you wanna buy a car from here if we are so bad wow really sir that's professional More

Helpful 0

Report | Print

I'm Loving my New Altima Since my older car has a ton of miles on it,I was in search of a new vehicle. Thanks Grady Williams.The proud owner of two Nissan Altimas. Since my older car has a ton of miles on it,I was in search of a new vehicle. Thanks Grady Williams.The proud owner of two Nissan Altimas. More

Helpful 0

Report | Print

The Way Sales and Service SHOULD Be Done! We hear a lot of hype these days about sales and service. Most of it is just that, hype. However from the initial contact straight through to walking We hear a lot of hype these days about sales and service. Most of it is just that, hype. However from the initial contact straight through to walking out the door it was nothing short of stunning when dealing with Five Star Nissan of Warner Robins. From the original email inquiry which Stacy Campbell responded to so fast I was floored! She was very efficient in ascertaining our needs and setting an appointment to view the vehicle I saw on the internet. When we arrived we were quickly taken to Jason Smith who in turn introduced us to Kimiai Trueheart. Mr Trueheart asked us a few questions and then proceeded to show us several vehicles, all of which we would have had an interest in seeing and all within our price range. . We also were shown the specific vehicle we originally inquired about. Mr Trueheart pointed out features and pricing of each vehicle and it was clear he knew his products. At no time did we feel obligated or pressured to buy anything. Since this was my car, I was the buyer. At no time did Mr. Trueheart talk "over my head to my husband", he didn't show me the vanity mirrors, nor did he ask me if "I liked the color". He talked directly to me about the car and clearly answered the questions I asked which made it easier to make a decision. During the actual purchasing process we were never left with the feeling that this was "taking forever". Everyone involved in pulling the deal together were always moving forward with their part of the transaction to get it done correctly. Considering how many vehicles I looked at I can't believe we were there five hours start to finish. After a successful 20-year career in Real Estate I tend to be hard on sales personnel. However I can tell you that I wouldn't hesitate to recommend Five Stat Nissan of Warner Robbins and more to the point Mr. Trueheart. I predict he will have a long and successful career in Sales if he continues to deal with people in the same manner as he dealt with myself and my husband. He's really trustworthy and "straight-up" with customers. A Very Rare Trait These Days. Looking for a vehicle...ASK FOR MR. Trueheart!! More

Helpful 0

Report | Print