Stacy Dahlen

Mohammed Duhayat was a very great help ! He had an amazing attitude, very friendly , very polite I wish to thank him for his service ! He had an amazing attitude, very friendly , very polite I wish to thank him for his service ! More

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The dealership is very clean and very well organized. The staff if very friendly and helpful. The staff if very friendly and helpful. More

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They told us we needed new tires because nails in three tires. A small tack was in one of the tires - however it was not deep enough to cause any air loss. And after a very close inspection no nails coul tires. A small tack was in one of the tires - however it was not deep enough to cause any air loss. And after a very close inspection no nails could be found in the other tires. They saw where the tire was marked however there were not any nails or air loss. This place is scam city! More

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Every time I go into the dealership for service it takes a minimum of two hours to get an oil change. I bought the service package when I purchased my car. Don’t waste your money on this extra package. N a minimum of two hours to get an oil change. I bought the service package when I purchased my car. Don’t waste your money on this extra package. Now after four years of getting oil changes and the wait only getting longer, I have no choice but to wait. If they respected me as a customer, they would call me if they were behind and tell me to come in later to get my car serviced. Maybe they put people before me if they don’t have the prepaid service package. I am just locked in so they don’t care if I am inconvenienced. Yesterday I was there for 2 hours and 45 minutes. Ridiculous. More

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How to shave two decades of your age....buy a Type-R Not all dealers are created equal ,but i only have great things to say about this place ( Wesley Chapel Honda ) I've leased 2 and purchased 2 a total Not all dealers are created equal ,but i only have great things to say about this place ( Wesley Chapel Honda ) I've leased 2 and purchased 2 a total of 4 Honda Civics... I honestly can say my experience with this dealer hasn't been short of amazing!!! everyone is good, this is a great team down to earth and approachable, a great atmosphere a nice balance of professionalism, courtesy & empathy... from Mike Buckner Asst Manager in service, my experiences in finance, my friend Patrick Jones who sold me my first Civic SI...but my greatest compliment is to my Ace salesman Kevin Campbell who is amazing at his job & displays natural leadership qualities... thank you guys for making an old man feel young again. Sincerely Eddie Alvarado (happy & satisfied customer) More

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had recall work done fast friendly service Stacy was awesome they had to order parts only took a few days and next appointment was fast awesome they had to order parts only took a few days and next appointment was fast More

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Great experience! Kevin Campbell assisted me with upgrading my leased car to a new model with great safety features and new technology. He was very friendly and helpfu Kevin Campbell assisted me with upgrading my leased car to a new model with great safety features and new technology. He was very friendly and helpful...even helped me with getting a better rate on my car insurance by making minor adjustments. More

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wrong and cheaper parts Today I was advised when I dropped my truck off for service that a specific part that the dealer replaced on my vehicle was in fact the wrong part. Wh Today I was advised when I dropped my truck off for service that a specific part that the dealer replaced on my vehicle was in fact the wrong part. When I purchased the vehicle the passenger side mirror was cracked but the electronic fold in feather was still functional. Part of the agreement when I purchased the vehicle was that the dealer would fix the broken mirror, I also have this agreement in writing. I dropped my truck off 10 months ago to get the mirror replaced. A few weeks after it was fixed I went to use the fold in feature while parking in a tight spot and the mirror did not move. The next time I dropped the truck off for service I advised them of the problem and they told me they would look into it. Nothing was resolved. Several times since then I have dropped my vehicle off for service advising them of the same problem. No resolution. Today I dropped my vehicle off and would not leave until the issue was resolved. The service department advised me that the mirror on my truck, The new one, was not a motorized mirror and that is why it does not fold in when i press the button. After speaking with the manager the only option he gave me is that he would pay for half of the new/correct mirror and I needed to pay for the other half if it was to be replaced. Meaning I pay for half of the mistake they made. I told him no. He advised me that because it is not a safety issue he is not going to pay for and replace the mirror as we agreed to when I bough the truck with the correct one. They put the wrong and cheaper part on my $33,000 truck. I spoke with used sales manager Mike Savage More

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excellent service Our 2nd car purchase with this dealership and with Kevin Campbell, He's been very helpful and friendly. always feel at home and comfortable with th Our 2nd car purchase with this dealership and with Kevin Campbell, He's been very helpful and friendly. always feel at home and comfortable with this dealership. More

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GREAT !!! So this is our second time getting a car from wesley chapel honda,Tony Snyder has always help us with our cars.Hes a great sales man but more like a g So this is our second time getting a car from wesley chapel honda,Tony Snyder has always help us with our cars.Hes a great sales man but more like a great friend when it comes to help getting a new car.Hes a part of the great team at honda,very friendly dealer from the greater to the sales and finance.They always go the extra mile to help you with your needs.When it comes to the maintenance of you car they always on point,since we always go get our car service there as well.So when you're ready to buy your next car,dont think twice and go visit Wesley Chapel Honda. More

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