575 Reviews of Stacy Samuel
January 02, 2016
Couldn't be easier. Took my a5 for its first service and it was a great experience. Stacy Samuel could not have been more helpful. A couple of signatures and I was in and Took my a5 for its first service and it was a great experience. Stacy Samuel could not have been more helpful. A couple of signatures and I was in and out the door. More
January 01, 2016
Great Service! Ron and Stacy are always very pleasant in greeting customers. Even at 7am, they are energetic and have a great attitude! They have a great deal of Ron and Stacy are always very pleasant in greeting customers. Even at 7am, they are energetic and have a great attitude! They have a great deal of experience and always exceed the promise time. They take the time to explain any car concerns that arise and answer any questions in a simple and honest way. I selected Walters Audi for service based upon previous reviews and have always been pleased with the outcome. More
Other Employees Tagged: Ron Frasier
January 01, 2016
Vehicle maintenance Employees were very helpful and accommodating. I always come for an oil change and will continue to conduct my business here. Ron and Stacy have defi Employees were very helpful and accommodating. I always come for an oil change and will continue to conduct my business here. Ron and Stacy have definitely gone out of their way to please and I genuinely appreciate that. More
Other Employees Tagged: Ron Frasier
December 28, 2015
Honest, excellent repair service. I have been coming for over 8 years to have my cars ( A4 & TT) serviced. I always deal with Stacy Samuel and I have never felt disappointed. I think i I have been coming for over 8 years to have my cars ( A4 & TT) serviced. I always deal with Stacy Samuel and I have never felt disappointed. I think its important to feel like you are not being taken advantage of when having your car serviced. I have never been so comfortable with something I know so little about. Stacy always makes the time to explain what needs to be done. I would never take my car anywhere else. even for an oil change. More
December 26, 2015
Excellent customer service Took my 2013 a4 for service and Alex Ortiz and stacy Samuel helped us greatly. Always great service. They took the time to explain everything and serv Took my 2013 a4 for service and Alex Ortiz and stacy Samuel helped us greatly. Always great service. They took the time to explain everything and serviced was done quicker than I expected. Thank you. More
Other Employees Tagged: Alex Ortiz
December 24, 2015
Walters Audi is #1 Christian Vidal is an awesome salesman..Javier Juarez & Stacy in service are Exceptional. This dealership is all about CUSTOMER SERVICE!! I would r Christian Vidal is an awesome salesman..Javier Juarez & Stacy in service are Exceptional. This dealership is all about CUSTOMER SERVICE!! I would recommend this dealership to everyone!! More
Other Employees Tagged: Andy Bartoli, Javier Juarez, Greg Sexton, Christian Vidal
December 20, 2015
Exemplary Customer Service I recently had my Audi serviced at Walter's for a recall campaign. Although the dealership would generate no additional revenue on this visit, I was t I recently had my Audi serviced at Walter's for a recall campaign. Although the dealership would generate no additional revenue on this visit, I was treated royally from my arrival to my departure. My service writer was Stacy Samuel who welcomed me with a genuinely warm smile and a full explanation of the service that was going to be performed on the car. She even provided a free hand wash before delivery of the car. She was knowledgable and very professional. I will make it a point to request her on any subsequent visits to Walter's. Well done, Stacy! More
December 19, 2015
Great experience as always Been having my Audi serviced at Walters for the past nine years. Always requested Stacy Samuel as my go to. She always brings a smile to my face with Been having my Audi serviced at Walters for the past nine years. Always requested Stacy Samuel as my go to. She always brings a smile to my face with her friendly and quirky attitude, which I love. Her competancy, communication, and caring for clients is appreciated. She's a keeper and definitely a valuable asset to Walters. More
December 17, 2015
Walters Audi- the dealership that gave me a fair chance Walter's Audi I have found to be one of the best dealerships I have dealt with when attempting to purchase a vehicle. At all moments, before, during a Walter's Audi I have found to be one of the best dealerships I have dealt with when attempting to purchase a vehicle. At all moments, before, during and after the deal, they have been professional, courteous, and went above and beyond to help me finally purchase the car of my dreams. Before even going into Walters Audi in person, I had a lady who called me a few times frim Walters and she also called to inform me that they would be one of the best places to get a vehicle from. A couple months after having to deal with some other places I have been stressing over, I found online a car that looked to suit me best and was at a reasonable price. I inquired about it online, and was invited to check it out the next day. I went in a littie earlier than anticipated , and was greeted by David. David was polite , courteous, professional, was helpful to understand the process , and even though the original day of Saturday that we couldn't get it done, was able to finish off the deal a couple days later . Finally , a car dealership that made sense to me. They didn't give me headaches, they didn't Bs me, they helped me achieve my overall goal to get a used, awesome vehicle at a fair price. Andrew in financial also was extremely helpful , courteous, and did everything he could to help me get the car of my dreams. It was a pleasure being able to work with Walters Audi. They made my Christmas and the end of this year special and helped me to put a smile on my face. Most of this year has been anything but smiles especially when it comes to my special woman who I haven't been able to see really since mid July this year. I know for certain when she is done going through a difficult instance in both hers and my own life, that she will be more than happy and ecstatic over the purchase I made. And even though she is not listed on insurance or on the actual car itself, I am sure when she gets to come home, she will be added to the policy and car as well , since she is a deserving and loving woman who also gave me a chance when no one else would. It is for that reason also why I am rating Walters Audi with the highest marks. They basically did the same thing my lady did for me. Which was believing in me and loving me no matter what , and helping to put a smIle on my face when I didn't want to. Thanks More
Other Employees Tagged: Kevin Bolden , Andy Bartoli, Julie Carter, David Le, Anyone I forgot to mention that I worked with please let me know so I can include you as well. Thank you again
December 16, 2015
When Old Friends Meet Yep, it was just like meeting an old friend after a prolonged absence. Stacy sure knows how to make you feel at home. She is outgoing,warm and her sin Yep, it was just like meeting an old friend after a prolonged absence. Stacy sure knows how to make you feel at home. She is outgoing,warm and her sincereity is not in doubt. She is helpful ad explains all procedures carefully. Not pushy, either. Tells you what might need servicing but gives you prices and sense of urgency (if any). She is definitely my gal at Walter's Audi! More

