575 Reviews of Stacy Samuel
April 15, 2015
Outstanding Friendly Service Stacy provided outstanding, friendly and knowledgeable service. Appointments were made with consideration for my schedule and all the work was comple Stacy provided outstanding, friendly and knowledgeable service. Appointments were made with consideration for my schedule and all the work was completed as promised. Stacy and Walters Audi is the best. More
March 26, 2015
Friendly and Professional Service of Stacey Stacey has been my first encounter with Audi dealership in the IE. I moved to the IE about 2 years ago, and looked for a friendly dealership. She smil Stacey has been my first encounter with Audi dealership in the IE. I moved to the IE about 2 years ago, and looked for a friendly dealership. She smiled and ask me how can I help you?. Since that service day I chose to remain with Walter's Audi in all work associated with my Audi. She always shows friendly attitude, respect and professionalism. She is aware of the financial impact of the services and always tries to help by noting the must versus the nice to have, type of services I need to do. She takes the time to follow up with me on any issue encountered during the time my car is there. I left my car today at 8:00 Am and she called me at 6:05 PM to follow up with the service to my car. After long hours she was still there and finalizing her follow ups with customers. Please keep her happy there as your dealership is definitely benefiting from her impact on the customer experience. E.S. More
March 06, 2015
I could not have had a better experience I couldn't believe it....I had a relatively minor problem with my Audi R8 and the shop foreman,Brian Finn,, actually came to my house to check out the I couldn't believe it....I had a relatively minor problem with my Audi R8 and the shop foreman,Brian Finn,, actually came to my house to check out the problem.....he fixed one of the problems at my house and then arranged Audi roadside to have the car flat bedded to the shop.....once at the shop I was kept continually informed by Stacy Samuel,service advisor,about the work being done on my vehicle...Walters is fortunate to have both Brian and Stacy on the team.....it's customer service like this that will keep me coming back to Walters for future assistance More
Other Employees Tagged: Dana Clayton, Brian Finn
February 28, 2015
Good experience at Walter's Audi I purchased my A4 from Walters in 2012 and have been pleased with the sales and service departments. In particular I would like to recognize Stacy in I purchased my A4 from Walters in 2012 and have been pleased with the sales and service departments. In particular I would like to recognize Stacy in the service department for always being there with a great attitude and helpful suggestions when the car needed service and I required a loaner Stacy always takes care of me! I would strongly recommend this dealer to anyone. More
Other Employees Tagged: Andy Bartoli, Jon Kienle, David Ranciglio
February 26, 2015
Excellent Service from Day one to Year EIGHT. I must admit. I don't have the luxury of having a brand new Audi, but my 2008 Model still brings a smile to my face and joy to my day. I really love I must admit. I don't have the luxury of having a brand new Audi, but my 2008 Model still brings a smile to my face and joy to my day. I really love my car, and even though she's in her golden years I bring her back and back again to Walter's Audi. What's amazing.... is the excellent service i first got when my car was "new hot stuff" is just as sweet today as it was during the "honeymoon stage". Stacy is an assest to your team. She simply cares for the customer.... even those with older models :) Thank you Stacy. You really are in a class of your own. More
February 23, 2015
Second to None Stacy is second to none, when it comes to service. She is knowledgeable, engaging, and a wonderful person to work with. Every experience I have with S Stacy is second to none, when it comes to service. She is knowledgeable, engaging, and a wonderful person to work with. Every experience I have with Stacy and Walter's Service dept. is nothing less than exceptional. They've earned my trust and business as long as I own an Audi. Thank you, Stacy and the rest of the Service Team More
February 19, 2015
I RECOMMEND GOING TO WALTER'S AUDI OF RIVERSIDE I HAVE SERVICED MY AUDI HERE AND ALSO JUST GOT AN AUDI TT FOR DAILY COMMUTE. BOTH SALES AND SERVICE DEPARTMENT ARE GREAT AND KIND ALSO VERY HONEST PRI I HAVE SERVICED MY AUDI HERE AND ALSO JUST GOT AN AUDI TT FOR DAILY COMMUTE. BOTH SALES AND SERVICE DEPARTMENT ARE GREAT AND KIND ALSO VERY HONEST PRICES. IF YOU ARE PLANNING TO BUY AN AUDI I RECOMMEND YOU VISIT WALTER'S AUDI FIRST AND DRIVE HOME AN AUDI YOU ALWAYS WANTED WITH PIECE OF MIND. More
Other Employees Tagged: Syed Ali, Ed (parts service),
January 31, 2015
"Service at Walter's is a NO BRAINER" Especially if Stacy Samuel will be behind the whole service process of your vehicle. She is the best person that would take care of your car service Especially if Stacy Samuel will be behind the whole service process of your vehicle. She is the best person that would take care of your car service needs. Stacy had assisted me on the service of my A3 TDI and my wife's Q5 repeatedly. I am always pampered when I bring my car for service. Once Stacy knows what needs to be done, all I have to do is to enjoy a fresh cup of coffee and wait for the loaner car for me to be able to continue with my business for the day. I would received several phone calls for updates and status of the vehicle in service. Once, the car is ready, another phone call to let me know that it is ready to be pick up, washed. She treats every car brought in for service as if it was her own. I am very fortunate to have Stacy Samuel working to the best interest of her clients interest. IT WOULD BE FOR WALTER'S ADVANTAGE IF THEY HAD ANOTHER STACY SAMUEL. More
January 26, 2015
Stacy Samuel Every time I come in for service, Stacy is always there to greet you with a smile.. She very knowledgeable, sincere and always go above and beyond to Every time I come in for service, Stacy is always there to greet you with a smile.. She very knowledgeable, sincere and always go above and beyond to help me with all my service needs. Before you leave, Stacy make you that you are completely satisfied with the service provided. Great job! More
January 16, 2015
Excellent Service I always go to Stacy she's fantastic. I always have a great experience. I also had the pleasure of meeting David Ranciglio the Service Manager, they b I always go to Stacy she's fantastic. I always have a great experience. I also had the pleasure of meeting David Ranciglio the Service Manager, they both went above and beyond for me. More
Other Employees Tagged: David Ranciglio

