Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 56

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
575 Reviews
5.0

575 Reviews

Write a Review

575 Reviews of Stacy Samuel

December 24, 2013

Dealership Rating

I have been buying Audi's for over a decade and have worked with Stacy...now working at Walter's. My service and relationship with the dealership is fantastic. So much so, that I have become friends w More

by kchow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2013

Audi Riverside responded

Thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. Stacy is a great service advisor and an integral part of our team. We are glad to know that you enjoyed your service experience with her. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. We really appreciate your business and are glad we could assist you. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Audi

December 23, 2013

Dealership Rating

Who doesn't love Stacy? If you watch "Suits" you'll know my reference. (Donna) Stacy is just that take control kind of gal I like. And always gets the job done. What kind of world wo More

by dawnturnier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2013

Audi Riverside responded

Thank you for taking the time to let us know how we're doing. We are dedicated to making sure our service team does everything they can to make our customers feel welcome and supported during their visits. We are happy to hear that you were so pleased with the service you received from Stacy. She is an invaluable member of the Walter’s Audi family and we’re glad she is a part of our team. We are always glad to help, so if you have any questions, just let us know. If you aren’t able to get a hold of Stacy, please call back or leave a message. We want to make sure we’re fully assisting you with your car needs in an appropriate manner. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Audi

December 16, 2013

Dealership Rating

I have brought all (3) of my Audis to Stacy for routine and complex repair with complete satisfaction. It is a testament of her dedication to detail as it is the correctness of repair by mechanics such as More

by Tlgould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel

Dec 16, 2013

Audi Riverside responded

Thank you for the great review and being a loyal Audi customer! We really appreciate your business and are glad we could assist you. Trust is an important part of the car buying experience and our team is dedicated to building that trust with high quality repairs. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Audi

November 27, 2013

Dealership Rating

I get excited when its time for a service on my 2010 Audi A4. Not only because I want the best for my car but for the reason that I get to see Stacy. She has always greeted me with a smile, and treated me li More

by RichBaker86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2013

Audi Riverside responded

We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Providing a quality service and shopping experience is one of our main goals, and we do everything we can to support our customers. Stacy would be so glad to hear that you enjoy your service experiences with us. We’ll be sure to pass along your kind words. She exemplifies our commitment to customer service and we’re glad she was able to help you with your service needs. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Walter’s Audi

November 23, 2013

Dealership Rating

Like most people, I hate having to spend money on service for my care. I would be happy if I could just drive it, carefree forever. Unfortunately, even the best car needs occasional service. I know when I More

by ntroast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2013

Audi Riverside responded

Thank you for taking the time to let us know how we're doing. We are dedicated to making sure our service team does everything they can to make our customers feel welcome and supported during their visits. It is excellent to hear that you were so pleased with the service you received from Stacy. Trust is an important part of the car buying experience and our team is dedicated to building that trust with high quality repairs. Delivering quality service and maintenance repairs to our customers is a top priority for us. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Audi

November 07, 2013

Dealership Rating

Walter's Audi Service department has an amazing team. They are always friendly, helpful, and go out of their way to ensure you are completely satisfied with you visit--Kudos to Walter's!!!! More

by ecubillo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jon Kienle, David Ranciglio, Brian Finn

Nov 13, 2013

Audi Riverside responded

Thank you so much for the great review! Providing a quality service experience is one of our top priorities, and we do everything we can to support our customers. We're glad to hear that our team was able to assist you with your car maintenance needs. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Audi

October 21, 2013

Dealership Rating

Stacy Samuel was the service advisor for my 15,000 service of my Audi A4 T. She was fast, efficient, professional, while being fun & talkative about a myriad of subjects and interests. She kept her fo More

by Docsteve4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013

Audi Riverside responded

Thank you so much for sharing your experience! Its great to hear that our service team members gave you such a pleasant experience. Stacy is a great advisor and an integral part of our team. We're glad to know that you enjoyed your service experience with her. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Audi

October 17, 2013

Dealership Rating

Out standing service personal, Jesus is very concern with my vehicle and makes sure that all my needs are addressed, he provides me with a completion time and the car is always ready when he says it is, Stac More

by 1tallkool1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 26, 2013

Dealership Rating

Stacy Samuel has been our Audi service rep since 1997. We followed her to Walter's Audi when the dealership transferred to Walter's. In our long experience with automobile dealerships we have never had a sh More

by rhg1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013

Audi Riverside responded

We really appreciate your continued patronage and loyalty to Walters Audi. Thank you so much for sharing your positive experience with Stacy and our service team. Our team is dedicated to ensuring that we give all of our customers a high quality experience when servicing their vehicles. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. Its great to know that our commitment to customer service has made you a long-time customer. Our doors are always open, so if you need any further assistance with your vehicles, let us know. We look forward to your next visit! In the meantime, visit our website and check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Walter's Audi

September 24, 2013

Dealership Rating

This was the first time taking my car to Walter's Audi for service and the service team lead by David Ranciglio exceeded my expectations. Stacey Samuel was very courteous, knowledgeable and quickly More

by ErikPotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Padilla, David Ranciglio

Nov 13, 2013

Audi Riverside responded

Thanks for taking time out of your day to leave feedback and let us know how we're doing. It is a point of pride that we do everything we can to support our customers during their time at Walters Audi. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. David and Stacey exemplify our commitment to customer service and were glad they were able to help you with your service needs. Our highly-qualified staff of technicians are committed to ensuring you receive the service and support you need and deserve. We really appreciate your business and are glad we could assist you. Please let us know if you have any questions or need anything else. For exclusive news and deals, visit our website and check out our Facebook page and Twitter feed for updates from the dealership. Regards, Walter's Audi

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