I have been buying Audi's for over a decade and have
worked with Stacy...now working at Walter's. My service and relationship with the dealership is fantastic. So much so, that I have become friends w
worked with Stacy...now working at Walter's. My service and relationship with the dealership is fantastic. So much so, that I have become friends with Stacy. If it weren't for Stacy, I would have long ago changed automobile manufacturers.
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by kchow
Dec 27, 2013 -
Audi Riverside responded
Thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. Stacy is a great service advisor and an integral part of our team. We are glad to know that you enjoyed your service experience with her. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. We really appreciate your business and are glad we could assist you. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Walter’s Audi
Who doesn't love Stacy? If you watch
"Suits" you'll know my reference. (Donna) Stacy is just that take control kind of gal I like. And always gets the job done. What kind of world wo
"Suits" you'll know my reference. (Donna) Stacy is just that take control kind of gal I like. And always gets the job done. What kind of world would we have if they were all Stacy's.. The first time I met her was when my son brought his Audi in, in fact she was one of the reasons I came back and bought my car. I had a perfectly good VW EOS 2012. She talks to you like your the only one that matters and now a days that is what counts. If she says a hour and a half it's usually one hour, and I appreciate that. The only down side is I think she must have a huge client base because, when you try to get her on the phone, she is always busy. I guess good for you guys, but sometimes, I just need to talk to her. She is a asset to your company. Yay! Stacy..
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by dawnturnier
Dec 23, 2013 -
Audi Riverside responded
Thank you for taking the time to let us know how we're doing. We are dedicated to making sure our service team does everything they can to make our customers feel welcome and supported during their visits. We are happy to hear that you were so pleased with the service you received from Stacy. She is an invaluable member of the Walter’s Audi family and we’re glad she is a part of our team. We are always glad to help, so if you have any questions, just let us know. If you aren’t able to get a hold of Stacy, please call back or leave a message. We want to make sure we’re fully assisting you with your car needs in an appropriate manner. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Walter’s Audi
I have brought all (3) of my Audis to Stacy for routine
and complex repair with complete satisfaction. It is a testament of her dedication to detail as it is the correctness of repair by mechanics such as
and complex repair with complete satisfaction. It is a testament of her dedication to detail as it is the correctness of repair by mechanics such as Neil, and Robb. Thanks, TGould
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by Tlgould
Other Employees Tagged:
Stacy Samuel
Dec 16, 2013 -
Audi Riverside responded
Thank you for the great review and being a loyal Audi customer! We really appreciate your business and are glad we could assist you. Trust is an important part of the car buying experience and our team is dedicated to building that trust with high quality repairs. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Walter’s Audi
I get excited when its time for a service on my 2010 Audi
A4. Not only because I want the best for my car but for the reason that I get to see Stacy. She has always greeted me with a smile, and treated me li
A4. Not only because I want the best for my car but for the reason that I get to see Stacy. She has always greeted me with a smile, and treated me like family. She has always been on top of checking the work done, and reviewing with me the maintenance that was completed. If I decided to buy another Audi in the future it won't be the sales team that talks me into it. It will be the fact of knowing I get her as a representative for services. She listens to me when i have concerns and believes me when i know something just isn't right.
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by RichBaker86
Dec 02, 2013 -
Audi Riverside responded
We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Providing a quality service and shopping experience is one of our main goals, and we do everything we can to support our customers. Stacy would be so glad to hear that you enjoy your service experiences with us. We’ll be sure to pass along your kind words. She exemplifies our commitment to customer service and we’re glad she was able to help you with your service needs. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership.
Regards,
Walter’s Audi
Like most people, I hate having to spend money on service
for my care. I would be happy if I could just drive it, carefree forever. Unfortunately, even the best car needs occasional service. I know when I
for my care. I would be happy if I could just drive it, carefree forever. Unfortunately, even the best car needs occasional service. I know when I take my Audi A4 to Stacy Samuel at Walter's In Riverside my car and I will be taken care of fairly and efficentially. The folks at Walter's never suggest unnecessary service, but always check my car for potential issues. The check engine light came on in my car this week. I took it to Stacy. Not only was the car fixed quickly, but as they were checking the entire car, they found a problem with one of my tires and put the spare on the car. A big thank you to Stacy Samuel and all the technicians at Walter's for making me feel safe on the road.
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by ntroast
Nov 25, 2013 -
Audi Riverside responded
Thank you for taking the time to let us know how we're doing. We are dedicated to making sure our service team does everything they can to make our customers feel welcome and supported during their visits. It is excellent to hear that you were so pleased with the service you received from Stacy. Trust is an important part of the car buying experience and our team is dedicated to building that trust with high quality repairs. Delivering quality service and maintenance repairs to our customers is a top priority for us. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Walter’s Audi
Walter's Audi Service department has an amazing team.
They are always friendly, helpful, and go out of their way to ensure you are completely satisfied with you visit--Kudos to Walter's!!!!
They are always friendly, helpful, and go out of their way to ensure you are completely satisfied with you visit--Kudos to Walter's!!!!
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by ecubillo
Other Employees Tagged:
Jon Kienle, David Ranciglio, Brian Finn
Nov 13, 2013 -
Audi Riverside responded
Thank you so much for the great review! Providing a quality service experience is one of our top priorities, and we do everything we can to support our customers. We're glad to hear that our team was able to assist you with your car maintenance needs. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Walter's Audi
Stacy Samuel was the service advisor for my 15,000
service of my Audi A4 T. She was fast, efficient, professional, while being fun & talkative about a myriad of subjects and interests. She kept her fo
service of my Audi A4 T. She was fast, efficient, professional, while being fun & talkative about a myriad of subjects and interests. She kept her focus on my vehicle service needs and details down to the car wash and delivery. Excellence Plus!!
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by Docsteve4u
Nov 13, 2013 -
Audi Riverside responded
Thank you so much for sharing your experience! Its great to hear that our service team members gave you such a pleasant experience. Stacy is a great advisor and an integral part of our team. We're glad to know that you enjoyed your service experience with her. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Walter's Audi
Out standing service personal, Jesus is very concern with
my vehicle and makes sure that all my needs are addressed, he provides me with a completion time and the car is always ready when he says it is, Stac
my vehicle and makes sure that all my needs are addressed, he provides me with a completion time and the car is always ready when he says it is, Stacy is very nice with a great and fun outlook on the service she provides and always keeps me smiling. they have a very nice waiting area with very comfortable chairs and couches and a big screen TV while you wait.
always fresh coffee and pastries.
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by 1tallkool1
Stacy Samuel has been our Audi service rep since 1997. We
followed her to Walter's Audi when the dealership transferred to Walter's. In our long experience with automobile dealerships we have never had a sh
followed her to Walter's Audi when the dealership transferred to Walter's. In our long experience with automobile dealerships we have never had a sharper, more helpful service person. Walter's Audi has never tried to sell us something we did not need and always knew when we did need something.
Walter's Audi has serviced our four newest Audi autos, two of which we bought at Walter's. Always our cars have been dealt with properly, promptly, and to our satisfaction. Everyone at Walter's Audi (also Walter's Porsche) has been knowledgeable and helpful. rhg
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by rhg1126
Nov 13, 2013 -
Audi Riverside responded
We really appreciate your continued patronage and loyalty to Walters Audi. Thank you so much for sharing your positive experience with Stacy and our service team. Our team is dedicated to ensuring that we give all of our customers a high quality experience when servicing their vehicles. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. Its great to know that our commitment to customer service has made you a long-time customer. Our doors are always open, so if you need any further assistance with your vehicles, let us know. We look forward to your next visit! In the meantime, visit our website and check us out on Facebook and Twitter for offers and updates from the dealership.
Regards,
Walter's Audi
This was the first time taking my car to Walter's
Audi for service and the service team lead by David Ranciglio exceeded my expectations. Stacey Samuel was very courteous, knowledgeable and quickly
Audi for service and the service team lead by David Ranciglio exceeded my expectations. Stacey Samuel was very courteous, knowledgeable and quickly arranged for the service on my Audi to be completed. I would highly recommend taking your Audi to Walter's!!!!
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by ErikPotts
Other Employees Tagged:
Jose Padilla, David Ranciglio
Nov 13, 2013 -
Audi Riverside responded
Thanks for taking time out of your day to leave feedback and let us know how we're doing. It is a point of pride that we do everything we can to support our customers during their time at Walters Audi. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. David and Stacey exemplify our commitment to customer service and were glad they were able to help you with your service needs. Our highly-qualified staff of technicians are committed to ensuring you receive the service and support you need and deserve. We really appreciate your business and are glad we could assist you. Please let us know if you have any questions or need anything else. For exclusive news and deals, visit our website and check out our Facebook page and Twitter feed for updates from the dealership.
Regards,
Walter's Audi