Stanford Nakano

Everyone was friendly yet very courteous and professional. Explained everything related to purchase and trade-in thoroughly. This is our 3rd purchase from Honda Windward. professional. Explained everything related to purchase and trade-in thoroughly. This is our 3rd purchase from Honda Windward. More

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Kevin was great. He’s all I know about the dealership. My only interaction was Kevin. He’s all I know about the dealership. My only interaction was Kevin. More

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Outstanding exceptional service, highly recommended, friendly and willing to go out of their way to get you the car you want! friendly and willing to go out of their way to get you the car you want! More

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Blake Suenaka of Honda Windward made a believer out of me. He sold me my beautiful 2025 Honda Civic Sport at a great price. He is very responsive, professional, courteous, and personable. He kept me infor me. He sold me my beautiful 2025 Honda Civic Sport at a great price. He is very responsive, professional, courteous, and personable. He kept me informed every step of the way on the arrival of my new car. We negotiated over the phone for a while, and he worked to get me a great price. All I had to do was come in to complete the deal and drive off the lot. I am very pleased with his service as well as the young lady that sits at the front desk. Thank you both for my car and for sharing your Aloha Spirit. More

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The sales person was extraordinary. He provided service that most salespeople would not even think of. Very friendly. Very knowledgeable. It was the most stress free car buying experien He provided service that most salespeople would not even think of. Very friendly. Very knowledgeable. It was the most stress free car buying experience in my life. More

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We were greeted immediately by Adam. He is the best salesman I've ever worked with. He offered to let us test drive several vehicles. I felt that he was very friendly, professional, and He is the best salesman I've ever worked with. He offered to let us test drive several vehicles. I felt that he was very friendly, professional, and knowledgeable. I came to test drive, but ended up making a purchase. Adam worked with me to get to a price that I was comfortable with. I am happy with my experience. More

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Smooth process! Claire made our lease upgrade efficient. Got the car we wanted within our budget! Claire made our lease upgrade efficient. Got the car we wanted within our budget! More

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I bought my 2025 CRV EXL from Adam Cho he did an excellent job ! Love it ! excellent job ! Love it ! More

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NOT happy with their service from the very beginning . And this is a review after 1 year of having a car. 1) After I bought a car and wasn't able to figure out how to detach bottom parts of a back seats . And this is a review after 1 year of having a car. 1) After I bought a car and wasn't able to figure out how to detach bottom parts of a back seats, they first of all told me it's impossible. After a while of arguing with me, they pulled some "secret" technical document and threw it in my face, refusing to show me how to do that. I got pissed and called a manager so he forced one of those rude lazy employees to show it to me. And voila, it appeared that all seats in SUV are detachable, what a surprise!! 2) SLOW in everything you ask them to do. Front desk person uses a phone for personal needs. 3) Inquiries over the phone are EXTREMELY IRRITATING!! You have to go through at least 2 ladies, who have no idea what do they do out there, saying (or probably reading a premade answers like online bots) one things and if you call back after 5 mins, they say different, opposite things and refusing the fact they told me something else first time. Really??? 4) Got a "A1 required" on the dashboard, and she said I can do A&B at the same time, which I clarified several times and she confirmed that. I hung up the phone, saying I need to call back later to check my schedule, next time I called, she says I can't do both A&B, but only A or B. So I've asked what is her problem to do both even if there is no B sign flashing, I'm paying for it and you should respect what I ask, because it most likely will ask me to do B in a week or so, so I can save time and do it earlier. But she kept reading me premade answer over and over again, ignoring the question, until she got tired and transferred to a man, who was able to talk to me by his own. Yes, if you can't talk to customer, keeping the logical conversation, but reading stamped answers instead, - you should find another job, girl! I'm thinking to switch the dealer in near future. You have deserved a solid 2 stars. More

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Great Car Dealer Honda Windward made it easy to purchase a vehicle as they provided a first time deal for the vehicle you were looking for that you couldn't refuse. Honda Windward made it easy to purchase a vehicle as they provided a first time deal for the vehicle you were looking for that you couldn't refuse. More

by THOMASLADKINS Verified Customer Verified Customer

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