Stavros Orsaris | Page 16

This place is unreal, I called 5 days ahead of time for an appointment on a specific car, that I was told was available for sale. Mind you I live 3+ hours away. So I make the drive with my very excited wif an appointment on a specific car, that I was told was available for sale. Mind you I live 3+ hours away. So I make the drive with my very excited wife after calling and confirming the car is for sale still, I'm told yeah it is. We get to the dealership about 5 minutes before our appointment which was at 2pm. We meet with a sales man who grathers some info before going to get the car. You know normal car salesman stuff. About 25 min go by he comes back says the cars buried out back and the battery is dead again typical stuff. We go outside and look at the car my wife is even more excited now. We head back in after he jumps it and walks away with the key so it shuts off. No biggie she's sold on the car. We grab a seat while he goes to do something with his manager/check on financing. They pull her credit okay normal stuff. Then he comes back says the manager wants to talk to us okay cool maybe he's being engaging and meeting new clients, oooh no A) hes not a manager hes just another salesman pretending to be a manager to try to sell us a new car because she's got good credit. We say no thank you we are only interested in the car we drove 3+ hours for. He is disgruntled and walks away. At this point it's about 325 he says I'm gonna go dig the car out so you can drive it I've got a charge pack on it. Okay we figure 15 minutes to shuffle around cars and bring it up. Nope wrong again 415 rolls around this guy is no where to be found. He comes back over we tell him how unhappy we are with the waiting and that we'd like to get things moving, says he will go talk to finance comes back says good news loan looks good they are just trying to figure out the negative equity. Okay sounds like they are really trying to help us and get the sale another 40 mini goes by after he says like 5 10 minutes until they come over with the numbers. No where to be seen, then he walks in from outside with another customer cool I get it you have to juggle sometimes in a busy dealership but to ignore customers that have already been at your dealer for 3 xxxxing hours is unreal. I get up go outside to where he's standing and ask hey its been an hour plus since you said your manager would be over. He makes up some other excuse as to why why haven't come over. Now it's just shy of 6pm almost 4 hours in they pull her credit again at this point we've had enough and then he comes the cherry on top, he comes over goes we can't sell you that car it's not a battery apparently it was driven though water and is has a short. So if that's the case someone knew that long before we drove over 3 hours to look at it since the service department is closed on the weekends this was information they already had. So we leave aggressively but it this point we waited 4 hours for them to try and con us into something else. They are scam artist and all completely worthless we also where never given an actual price of the car so they probably would have tired to pull something shady there as well. This same review will be going on any and every website that reviews any place of business as victory should be shut down. More

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Anthony was great sales got me my new go see him for good deals blessed up with good prices for the approveel and trust worthy deals blessed up with good prices for the approveel and trust worthy More

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We called ahead to test drive an Audi q 5. They said they would have it ready. They not only did not have it ready they did not even know what lotbit was in. When we finally found it and start They said they would have it ready. They not only did not have it ready they did not even know what lotbit was in. When we finally found it and started the car it had an engine light on. Theu should chk there cars before listing for sale. I would jot recommend this dealership. More

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Total Scammers - BEWARE! Do Not Buy from this dealership. They used the “bait and switch’ to get me in. Buyers: there are so many hard working, reputable dealerships in this Do Not Buy from this dealership. They used the “bait and switch’ to get me in. Buyers: there are so many hard working, reputable dealerships in this area; there is no reason to support a shady one lien this. Do yourself a favor: go elsewhere. More

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Horrible experience, drive 500 miles to look at this car, they didn’t even have the car ready to see we had to walk two blocks in pouring rain to see a blocked in car with damage not seen on cars.com, they t they didn’t even have the car ready to see we had to walk two blocks in pouring rain to see a blocked in car with damage not seen on cars.com, they then tried to raise the price $3000 on us. Crappy car crappy management two thumbs down. More

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*STAY AWAY*STAY AWAY*STAY AWAY*ODOMETER FRAUD* Victory sold me a vehicle on 12/31/2022 and it was financed. Within the first 30 days, the transmission starts throwing error codes that they cannot fix. Aft sold me a vehicle on 12/31/2022 and it was financed. Within the first 30 days, the transmission starts throwing error codes that they cannot fix. After the 2nd attempt, they send it out to a 3rd party. No loaner car was provided. 6 months pass and still NO REGISTRATION or TITLE issued. I'm begging them at this point since I am driving an illegal car. Finally, when threatening a lawsuit, they force me to come back up to the Bronx for a "VIN verification" only to tell me that I cannot keep the car since it cannot be registered with the DMV... if you look at the Carfax (https://www.carfax.com/VehicleHistory/p/Report.cfx?partner=DEY_0&vin=1HGCR3F84HA037707) you will see that the actual mileage when registered is actually 258,000 miles (explaining the transmission errors), NOT 95-96k miles as they are selling it. ODOMOTER FRAUD. They took my vehicle back, gave me a full refund, and Uber'd be home. Now I am without a car (out the money paid on it, out the money I put into it) since I am no longer in a position to finance. STAY AWAY. SHADY BUSINESS THAT HAS BEEN SUED BEFORE. DO YOUR RESEARCH. More

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Victory Mitsubishi is a dealership that truly cares about its customers. The staff went above and beyond to ensure that I found the perfect car, and they made the entire process easy and stress-free. Their c its customers. The staff went above and beyond to ensure that I found the perfect car, and they made the entire process easy and stress-free. Their commitment to excellence is evident in every aspect of the dealership, from the knowledgeable sales team to the state-of-the-art facilities. I would highly recommend Victory Mitsubishi to anyone in the market for a new or used car. More

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The car was sold and they told me it was available. When I got there they told me to wait and I sat down for 40min only for them to bring me other cars I may be interested in. Classic bait and switch. When I got there they told me to wait and I sat down for 40min only for them to bring me other cars I may be interested in. Classic bait and switch. More

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Complete and total scam! Charged me for four different insurance that i didn’t ask for or need. Totaling $6000! He acted like they were all being given to me for buying with Charged me for four different insurance that i didn’t ask for or need. Totaling $6000! He acted like they were all being given to me for buying with them. Lied to me about how much they were giving me for my trade in. All very shady done with sleight of hand. Didn’t show me any kind of itemized bill. Not to mention the tire being flat by the time I got home. That being one of the insurance that was sold without my knowledge. Couldn’t get them to fix it. Overall horrible experience and feel completely ripped off! End of day was charged almost double the price that was listed! Pls never buy a car form victory! More

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Ayah I had a very good experience shopping for my new vehicle, I was shown many options and found the one to take home. Ayah was very helpful. vehicle, I was shown many options and found the one to take home. Ayah was very helpful. More

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