Stefan Malm
Stefan Malm at Bill Jacobs BMW

Stefan Malm

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Stefan Malm

May 18, 2025

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Employee Rating

Very happy with my new X3 and with the buying process. Stefan was very helpful and made the entire process easy and stress free. More

by jjandjul
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Finance Experience
Recommend Dealer
Yes

April 11, 2025

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Great experience. Stefan Malm at the dealership was great from very first contact until the end. Highly recommended. More

by dshukla1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 28, 2025

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Employee Rating

Stefan at Bill Jacob's BMW was awesome to work with. Very accommodating and able to work within our time frame. Have already recommended Stefan and Bill Jacobs BMW to some of our friends. We love our ne More

by gstrellner
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé

February 17, 2025

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Employee Rating

Thank you to Stefan, Shaun (Sales Manager) and Bill Jacobs for an amazing experience. We purchased a '25 X5 from Stefan after considering several different brands. The X5 is great, but the experience w More

by Dave Barros
Recommend Dealer
Yes

Other Employees Tagged: Shaun Patterson

January 09, 2025

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Employee Rating

Stefan, Gigi and the GM, Mr. Alder made sure we had a wonderful experience at their dealership. I was from 2.5 hours away and I was able to communicate with Gigi to ensure I had More

by Brittney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, GIGI DEMIROVSKI

November 19, 2024

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Employee Rating

Very pleased with this dealership and people who work there. Stefan has showed extremely deep knowledge about the cars, their options, was able to answer all the questions and really helped to make a dec More

by vaidasline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, GIGI DEMIROVSKI

October 01, 2024

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Employee Rating

Great purchasing experience and exceptional customer service. Stefan was an intentional with my time, an attentive listener and knowledgeable about the car. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé

Nov 14, 2024

Bill Jacobs BMW responded

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

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Employee Rating

Sales person (Stefan) and all related staff and management was well informed, easy to work with and responsive. They made the entire process easy and logical. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi Dennis, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2024

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Employee Rating

Bill Jacobs BMW was a great experience from beginner to end. We worked with Stefan and Gigi and they were very helpful through the process. We built a new vehicle and were always kept in the loop throughou More

by paulsavill.0109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI

Nov 14, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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