Stefan Malm

My experience at the BMW dealership with Stefan was exceptional—outstanding customer service, incredible attention to detail, highly professional, easy to work with, and the entire experience truly exc exceptional—outstanding customer service, incredible attention to detail, highly professional, easy to work with, and the entire experience truly exceeded expectations. I love my X5 and look forward to working with him again. More

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Great experience at Bill Jacobs. Straight and to the point pricing, amazing client experience and amazing car (X7) Straight and to the point pricing, amazing client experience and amazing car (X7) More

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Stefan Malm and BJ BMW were wonderful to deal with. First price was the best price and the support thru the ordering process was excellent. Delivery was easy and the support setting up our phones with First price was the best price and the support thru the ordering process was excellent. Delivery was easy and the support setting up our phones with the car was invaluable. More

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They really took care of us and easy to work with. We were buying a used car but they made sure the car is in good condition before we took it home. We were buying a used car but they made sure the car is in good condition before we took it home. More

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I had a great experience. Kevin and Stefan are very professional, thorough and helpful. They went above and beyond to make sure the whole was process seamless. 10/10 on the qu Kevin and Stefan are very professional, thorough and helpful. They went above and beyond to make sure the whole was process seamless. 10/10 on the quality of services offered. More

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The entire staff, especially Stefan Malm ( our salesperson) was insightful, respectful and knowledgeable. He treated my wife and i with professionalism and provided the best buying experience i h salesperson) was insightful, respectful and knowledgeable. He treated my wife and i with professionalism and provided the best buying experience i have had in a long long time. More

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Very happy with my new X3 and with the buying process. Stefan was very helpful and made the entire process easy and stress free. Stefan was very helpful and made the entire process easy and stress free. More

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Great experience. Stefan Malm at the dealership was great from very first contact until the end. Highly recommended. Stefan Malm at the dealership was great from very first contact until the end. Highly recommended. More

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Stefan at Bill Jacob's BMW was awesome to work with. Very accommodating and able to work within our time frame. Have already recommended Stefan and Bill Jacobs BMW to some of our friends. We love our ne Very accommodating and able to work within our time frame. Have already recommended Stefan and Bill Jacobs BMW to some of our friends. We love our new BMW! More

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Thank you to Stefan, Shaun (Sales Manager) and Bill Jacobs for an amazing experience. We purchased a '25 X5 from Stefan after considering several different brands. The X5 is great, but the experience w Jacobs for an amazing experience. We purchased a '25 X5 from Stefan after considering several different brands. The X5 is great, but the experience we had working with Stefan and the Bill Jacobs team made the decision a no-brainer! If you're interested in a BMW in the Chicago area, I'd recommend connecting with Stefan and Bill Jacobs. More

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