Stephanie Boles | Page 91

Thank you!!!! Robert did an awesome job helping me find the car I wanted and also help me get the payment I wanted also. Prob one of the best salesmen I've dealt wi Robert did an awesome job helping me find the car I wanted and also help me get the payment I wanted also. Prob one of the best salesmen I've dealt with in the years I've shopped for cars. Thank you so much for your help and thank you nissan!!! More

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LIES, LIES, LIES I contacted Cookeville Nissan interested in two Rogue's which I had found online at 2 other dealerships in TN. I went in to purchase a 2016 Rogue SV I contacted Cookeville Nissan interested in two Rogue's which I had found online at 2 other dealerships in TN. I went in to purchase a 2016 Rogue SV with moonroof and I wanted the Cayenne Red with fog lights. I had vin #s and pictures of the vehicles I liked from the other dealers. After sitting at Cody's desk over an hour and half and him and Micah telling me they could not find one in the state of TN, because both Cool Springs and Newton's had sold the ones I had the vin #s on, they magically found one. Supposedly in South Carolina, but there was a little bad news......it was about 1500 more then the ones I had found, but that 1500 included some extra options???? Well guess what I believed them and bought it!!!!! Paid my money down and was supposed to pick it up on Monday or Tuesday. On Tuesday, I got a text from Cody saying it was done. I went to pick it up and glanced at the vin # and low and behold it was the Rogue from Cool Springs (that they had sold???) with an MSRP of $27475 and Cookeville Nissan charged me $28931. So when I start questioning Cody Tillis, he was having a hard time explaining and goes to get Travis Winston and his only thing he could say is "I don't know what the bid deal is, you are driving off in the car you wanted and we can't give you $6000 rebates/incentives off and $4000 for a trade as well". I stated the big deal is you added 1500 to your MSRP to make it look as though you gave me 1500 more for my trade, and if you only could give me $2500 for my 2006 Nissan Pathfinder, that's what you should have told me from the beginning. The whole deal was a lie. The MSRP on both of the ones I had found was $27475 and $27330. Nissan was advertising $6000 off of both of those models. I got my keys and left. I was very irritated. I had already wasted approximately 6 hours with this dealership and walked away knowing they are a dealership you can't trust. You better watch your numbers with this dealership!!!!! They change the MSRP so they can get your trade for nothing. There is a lot more to all of this but it would take more then this page to tell it. Another lie was they had said Newton's had sold the Rogue I liked of theirs, well I drove it home last night a happy customer and saved over $2000 with them. I would not recommend anyone to go to Cookeville Nissan. More

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Internet deal was Wonderful I searched far and wide for a used Maxima that was to my liking. I finally found "the one" at Cookville Nissan via CarFax. This was not only my fi I searched far and wide for a used Maxima that was to my liking. I finally found "the one" at Cookville Nissan via CarFax. This was not only my first time with this dealership, but also working a deal without even visiting the dealership. I must say that all went almost flawlessly and was much more convenient than the old fashioned way of spending hours on a hot lot and back and forth between sales and the "mysterious sales manager". Cookville Nissan had the best selection and price; hands down; within 250 miles of Seymour TN. They didn't even try to get my trade in for nothing. They offered me a very fair price. After I saw the quote sheet they emailed me, I checked for vehicles comparable to my trade and saw right away that they were only looking to make a modest profit from it. Amazing dealership and team. Sales team in order of appearance: Jeff Cessna - Initial Sales Contact Tamara Palmer - BCD Manager Adam Skarzynski - Internet Sales Stephanie Boles - Finance First of all, I have to make mention of the (2) players that I actually met (Adam and Stephanie). They were both so personable, knowledgeable and really closed this deal for me right away. If I were to find myself back at Cookville Nissan, I would insist on dealing with both of them. Everyone above was wonderful to deal with. They all got back to me right away and made this experience so easy. Brad Jackson More

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WILL NEVER GO ANYWHERE ELSE!! Jeff Harrison helped me more than any salesman could. It was like he wasn't even selling us a car. He understood my problems and helped us get into a Jeff Harrison helped me more than any salesman could. It was like he wasn't even selling us a car. He understood my problems and helped us get into a car that we love, can all fit in and one that we can afford! My interest rate and payment went down and he also gave me the highest value for my trade in. Stephanie Boles was also the nicest finance person I have ever met. She explained everything in detail from our credit scores to our options in coverage and even let me call the next day with the options I wanted. She did not rush me into anything and only wanted to make sure I was taken care of. I will never deal with anyone else. WE LOVE THEM!!! More

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Great service, Professional. I selected this dealership because of its good reputation and service. I had a great experience with the sales employees. Adam Skarzynski was very po I selected this dealership because of its good reputation and service. I had a great experience with the sales employees. Adam Skarzynski was very polite and professional during the car buying experience. I am very satisfied with the vehicle I have purchased from Nissan of Cookeville. The process was very easy and thats what people like. I had some bad experiences at other dealerships. But that wasn't the case at Nissan of Cookeville. I would recommend this dealership to friends and family anytime. More

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2016 maxima Brock Smith was awesome! He was very knowledgeable, accommodating and patient! He worked great with me on my new purchase! Highly recommend! Jeff a Brock Smith was awesome! He was very knowledgeable, accommodating and patient! He worked great with me on my new purchase! Highly recommend! Jeff and steph were helpful More

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Best Car Buying Experience Ever I live 3 hours away and found the perfect used Titan truck at Cookeville Nissan. It was definitely worth the drive. Stephanie Porter quickly contact I live 3 hours away and found the perfect used Titan truck at Cookeville Nissan. It was definitely worth the drive. Stephanie Porter quickly contacted me and was very nice. Jeff Harrison was best the salesman I have ever dealt with when buying a vehicle. He was very nice and answered any questions I had without too much pressure. He even sent me a video tour of the truck to make sure I could see all of it prior to my drive up there. Stephanie Boles in the Finance Department explained everything very clearly and made the visit fast and painless! I would recommend this team to anyone!!!! More

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Pontiac g6 Great fast friendly service. Works well with customers no pressure to buy right away. Will be back for any future car purchases. Come and buy here. Great fast friendly service. Works well with customers no pressure to buy right away. Will be back for any future car purchases. Come and buy here. More

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Great Experience!! Great experience with salesman and dealership overall. The negotiation and completion of sale were quicker than most places and they were fairly busy. Great experience with salesman and dealership overall. The negotiation and completion of sale were quicker than most places and they were fairly busy. Highly recommend this dealership!! More

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We had a great experience buying our vsn Our salesman was great he took us through each step and he answered all our questions. We will use this sale man again and will reamed him to all. Our salesman was great he took us through each step and he answered all our questions. We will use this sale man again and will reamed him to all. More

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