Stephanie Digrigoli | Page 17

Excellent salesperson Brendan Tucker Did everything possible to make us happy with our decision. Great customer service too. All questions and concerns answered quickly and professionally. Just hav possible to make us happy with our decision. Great customer service too. All questions and concerns answered quickly and professionally. Just have the car for a week love it! More

by JJB Verified Customer Verified Customer

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Was a pleasant experience. Stephanie was wonderful..the service was fast and the employees were 👍 Stephanie was wonderful..the service was fast and the employees were 👍 More

by stevendoyle117 Verified Customer Verified Customer

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When I called I included in the appointment information besides the car saying it needed service for A16, I needed the inspection done. When I left the car at service, I told Jamie, the valet, the car need besides the car saying it needed service for A16, I needed the inspection done. When I left the car at service, I told Jamie, the valet, the car needed inspection along with service, when I came into the service department I told Eddie I needed an inspection. Then, I was told I needed the rear differential fluid changed which seemed wrong as the car has less than 15,000 miles. But I trusted that it was necessary and paid the ridiculously high price of 485.91$ when I thought I was coming in for an oil change and inspection. When I picked up my car, there was grease all over the hood despite my asking for it to be washed. It was cleaned after I had to go back inside and tell the people in the department. After getting home, I checked the inspection sticker because while driving I saw it was the same color as before and I thought that was odd. It said 2023 and it should have been 2024. I called Eddie and I was informed that the inspection was never done. Worse, Eddie said we never discussed an inspection! It’s bad enough the job wasn’t done, but to have it put on me is really infuriating. Even if Eddie dropped the ball and forgot we “discussed “ doing an inspection, that’s what I made an appointment for and also told the valet. After getting home and researching rear differential fluid I found that it is not necessary to change until 30-50,000 miles. So in addition to having to waste another hour and a half of my time, gas, etc. to come back for an inspection that should have been done, I now feel completely ripped off and taken advantage of by your dealership for a service that was not necessary. A real strike out, Mariano Rivera Honda. Will not be using or recommending this dealership ever again. What a disappointment! More

by anjelbutterfly Verified Customer Verified Customer

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Very clean, friendy. Waiting room lacking coffee. All items explained. Price seems fair. Good location Waiting room lacking coffee. All items explained. Price seems fair. Good location More

by Jmanahan0 Verified Customer Verified Customer

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Service is perfect. Showroom is beautiful. Bought the crv here. Very nice dealership. Thank you Showroom is beautiful. Bought the crv here. Very nice dealership. Thank you More

by pms111855 Verified Customer Verified Customer

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Excellent customer service by this dealership. Very detailed and spent the time to answer all our quesitons. Very detailed and spent the time to answer all our quesitons. More

by geomiajk Verified Customer Verified Customer

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Christie was very professional and knowledgeable. She helped me understand the extended warranty wasn't what I was told it was. She was terrific. She helped me understand the extended warranty wasn't what I was told it was. She was terrific. More

by bishopbe1957 Verified Customer Verified Customer

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Always a friendly greeting from when I walk in. Johnny Lee was an outstanding sales rep, listened to what I was looking for (purchase pre-owned) and never even tried to pressure me into a new car, Johnny Lee was an outstanding sales rep, listened to what I was looking for (purchase pre-owned) and never even tried to pressure me into a new car, which I am never interested in. Kevin the sales manager kept things moving so I didn't feel exhausted like I usually do when I get a new car. I appreciate that this dealer respects their clients and I plan to be a customer for a very long time. More

by marc.paniccia Verified Customer Verified Customer

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Staff is friendly and attentive to all your needs. They are not pushy at all! They are not pushy at all! More

by galeasdarwin21 Verified Customer Verified Customer

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Stephanie was great. Came in for a oil change and needed some more involved work. Car has 104k miles so was expected. Set me up with a loaner car and was helpful througho Came in for a oil change and needed some more involved work. Car has 104k miles so was expected. Set me up with a loaner car and was helpful throughout the entire process. More

by bryangranata Verified Customer Verified Customer

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