Stephanie Morales | Page 3

My most recent trip to the service department. I stopped in for a problem of hardly any heat coming from the side outlets and none at all from the center ones in the dash. Also a trim piece from th I stopped in for a problem of hardly any heat coming from the side outlets and none at all from the center ones in the dash. Also a trim piece from the hood/cowling had come off. Ray wrote up the service when I dropped off the Forester in the morning and later in the afternoon called to let me know that everything was fixed. More

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Over the Top I had a very positive experience at Glanzmann Subaru. I never felt pressured, and Ken B. went above and beyond to make sure all my questions, which we I had a very positive experience at Glanzmann Subaru. I never felt pressured, and Ken B. went above and beyond to make sure all my questions, which were numerous, were answered. After spending a good amount of time talking with Ken, I felt confident in my decision to purchase a CPO Forester. The repairs on my 2005 were cost prohibitive, and it was time for a much needed, long awaited upgrade. When I drove my 2017 2.5i Forester off the lot Wednesday evening, October 2, 2019, I knew I made the right decision. From start to finish, I have only favorable feedback to share about Glanzmann and the team with whom I worked. I would recommend the dealership as well as Ken B. He and the team were professional, knowledgeable, and competent. Thank you for the terrific experience! More

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A one of a kind dealership that provides the best of service I have been buying and servicing my cars from Glanzmann for over 25 years. The reason is simple. The dealership staff have always provided excellent s I have been buying and servicing my cars from Glanzmann for over 25 years. The reason is simple. The dealership staff have always provided excellent sales and service experiences. My most recent experience has been with Eric Wilson for a complex issue with my car that needed service. It has been handled beyond expectations. I literally have never had a less than stellar experience with Glanzmann and this time was the same. More

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Excellent service I brought my Forester in for an oil change and an inspection yesterday.. As usual, Eric Wilson and Stephanie Morales were topshelf ! Customer service I brought my Forester in for an oil change and an inspection yesterday.. As usual, Eric Wilson and Stephanie Morales were topshelf ! Customer service at Glanzmann is awesome and never fails me. More

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Car Service I just had some major work performed on my Forester and I would like to thank Eric Wilson and Stephanie Morales for their excellent attention to detai I just had some major work performed on my Forester and I would like to thank Eric Wilson and Stephanie Morales for their excellent attention to detail and excellent turn-a-round time. More

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Great service! I've been coming to Glanzmann for service for several years after buying 2 Foresters from them. They are caring, efficient, and accommodating. Wouldn' I've been coming to Glanzmann for service for several years after buying 2 Foresters from them. They are caring, efficient, and accommodating. Wouldn't go anywhere else! Had some problems this past year with servicing my 2011 Forester, but they were resolved. Never had any issues with my 2015 Forester. More

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35 minuets well spent Quick and great communication. The wait time quoted to me was longer that the actual service. It was appreciated in helping me plan my day. Allison is Quick and great communication. The wait time quoted to me was longer that the actual service. It was appreciated in helping me plan my day. Allison is a rock star. More

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Making the best of the situation Brought in my 2010 Forester for service and repairs ended up being extensive and the Service team worked with the Sales team to get me a fair deal on Brought in my 2010 Forester for service and repairs ended up being extensive and the Service team worked with the Sales team to get me a fair deal on a new Outback in a small window to get me back on the road. Will definitely be back (hopefully in 8-10 years). More

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previous mechanic problem Due to previous problem due to a mechanic error, I had to take my car back to Glanzman. I am happy to say this experience was much better and that Ge Due to previous problem due to a mechanic error, I had to take my car back to Glanzman. I am happy to say this experience was much better and that George and Stephanie were both a pleasure to work with. They provided me with a loaner which was so helpful. I do think that they have stepped up in their customer service. George was very understanding and gracious. More

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A good outcome A tricky situation with a part installation - handled perfectly by all involved. I was listened to, provided options, given time to make an informe A tricky situation with a part installation - handled perfectly by all involved. I was listened to, provided options, given time to make an informed decision, and was always treated in a kind, professional manner. The resulting work - exactly what I wanted. Well done! Thanks to all, and an additional appreciation for the patience and flexibility shown by SM. More

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