Stephanie Morales | Page 5

Kept me in a loaner until they could fix the car right! Excellent Service Department - Very pleasant and communicate well with the techs who really fix the car. Very caring company to work with Recommend G Excellent Service Department - Very pleasant and communicate well with the techs who really fix the car. Very caring company to work with Recommend Glanzmann for sales and service More

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Excellent Care The service advisors are Great and Service Manager Dan is Fantastic Also have to mention Stephanie as Wonderful and Caring Love Andrew as my Sales g The service advisors are Great and Service Manager Dan is Fantastic Also have to mention Stephanie as Wonderful and Caring Love Andrew as my Sales guy!!! More

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Great Customer Service Start to Finish We thought our Subaru would need new brakes. Eric Wilson arranged to have the service technician check the brakes right away. Less than an hour later, We thought our Subaru would need new brakes. Eric Wilson arranged to have the service technician check the brakes right away. Less than an hour later, Eric phoned with the great news that we did not need brakes at all. He did identify a couple of minor things to take care of right away, and was very clear in identifying exactly what component had been identified, and exactly how much the service would cost. Eric answered every question patiently and thoroughly. Eric then gave a projection of maintenance that will be due in the coming months, so that we can plan ahead. But nothing major right now. Eric kept us informed at every step of this service day, including a call in late morning to notify me that the car was ready to pick up. I have confidence in Eric's advice. I can also confidently recommend the service team at Glanzmann, under the management of Stephanie Morales and Dan Geist. More

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Service Eric Wilson and Stephanie were very instrumental in rectifying the tire sensor problem in my Forester. The service was efficient and both parties wer Eric Wilson and Stephanie were very instrumental in rectifying the tire sensor problem in my Forester. The service was efficient and both parties were very understanding and extremely knowledgeable . Kudos to Eric and Stephanie. More

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Detailing of Subaru Impreza Windows were smeared, rugs never cleaned properly, trunk never swept, back dash never cleaned, body of car smeared, plastic between door panels scratc Windows were smeared, rugs never cleaned properly, trunk never swept, back dash never cleaned, body of car smeared, plastic between door panels scratched, wheels still dirty, and panel under outside windshield faded out. Made appt to go back and scheduled me for wrong date. They took care of few items. Poorly done. Would not recommend. More

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Compassion at a difficult time I had to bring my husband's car in for inspection just three days after he had passed away. I had just had the car transferred into my name the day be I had to bring my husband's car in for inspection just three days after he had passed away. I had just had the car transferred into my name the day before and was worried that I would have a problem. Stephanie Morales waited on me and she couldn't have been more understanding of my distress and my tears. She got everything changed to my phone and email and just made me feel better. She gave me her card and told me if I had any problems to call her. I can't thank her enough for her compassion and kindness towards me at a very difficult time in my life. More

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Always exceed my expectations! I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they al I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they always go the extra mile. I LOVE this dealership. They are efficient, friendly and the service is excellent. I rave about them all the time!! More

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Love this agency Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me infor Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me informed of what the agency was doing and the time frame. She got my permission for a few extra expenses. Because I bought the car at Glanzmann, I had a loaner. Everyone seems very nice at Glanzmann, and I recommend the agency to friends and family who are car hunting. More

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Always an easy, professional and pleasant experience I just visited for my annual emissions and inspection of car. I am on my 3rd straight Subaru from Glanzmann. I have had a consistently wonderful exper I just visited for my annual emissions and inspection of car. I am on my 3rd straight Subaru from Glanzmann. I have had a consistently wonderful experience over the years, from sales through service. I couldn't ask for better partner for all my automobile needs More

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OIL CHANGE AND INSPECTION I've been bringing my car to Glanzmann to be serviced for the past three years and the employers are always pleasant. Today I had an oil change and i I've been bringing my car to Glanzmann to be serviced for the past three years and the employers are always pleasant. Today I had an oil change and inspection which went rather fast. Stephanie was very helpful as my customer service rep. and kept me abreast of everything involving my vehicle. I would love to give a five star rating but you don't give a free complimentary car wash with a service visit. :) More

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