70 Reviews of Stephanie Morales
October 30, 2016
Compassion at a difficult time I had to bring my husband's car in for inspection just three days after he had passed away. I had just had the car transferred into my name the day be I had to bring my husband's car in for inspection just three days after he had passed away. I had just had the car transferred into my name the day before and was worried that I would have a problem. Stephanie Morales waited on me and she couldn't have been more understanding of my distress and my tears. She got everything changed to my phone and email and just made me feel better. She gave me her card and told me if I had any problems to call her. I can't thank her enough for her compassion and kindness towards me at a very difficult time in my life. More
October 28, 2016
Always exceed my expectations! I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they al I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they always go the extra mile. I LOVE this dealership. They are efficient, friendly and the service is excellent. I rave about them all the time!! More
October 27, 2016
Love this agency Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me infor Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me informed of what the agency was doing and the time frame. She got my permission for a few extra expenses. Because I bought the car at Glanzmann, I had a loaner. Everyone seems very nice at Glanzmann, and I recommend the agency to friends and family who are car hunting. More
October 26, 2016
Always an easy, professional and pleasant experience I just visited for my annual emissions and inspection of car. I am on my 3rd straight Subaru from Glanzmann. I have had a consistently wonderful exper I just visited for my annual emissions and inspection of car. I am on my 3rd straight Subaru from Glanzmann. I have had a consistently wonderful experience over the years, from sales through service. I couldn't ask for better partner for all my automobile needs More
October 25, 2016
OIL CHANGE AND INSPECTION I've been bringing my car to Glanzmann to be serviced for the past three years and the employers are always pleasant. Today I had an oil change and i I've been bringing my car to Glanzmann to be serviced for the past three years and the employers are always pleasant. Today I had an oil change and inspection which went rather fast. Stephanie was very helpful as my customer service rep. and kept me abreast of everything involving my vehicle. I would love to give a five star rating but you don't give a free complimentary car wash with a service visit. :) More
October 15, 2016
Quick and easy service Had the Outback in for a quick oil change and checkup, inspection, as well as a minor recall item. No complaints, waiting area is nice and clean. Re Had the Outback in for a quick oil change and checkup, inspection, as well as a minor recall item. No complaints, waiting area is nice and clean. Recommend walking a couple blocks to grab a beer or two at the King's Corner. More
October 07, 2016
Great Neighborhood Subaru Dealership Nothing but the best in a non-pressure, family-friendly car shopping experience. I will and have recommended Glanzmann to family members and friends a Nothing but the best in a non-pressure, family-friendly car shopping experience. I will and have recommended Glanzmann to family members and friends and am looking forward to a continued relationship with them. They're conveniently located, and provided a loner-car so that I could continue to go about my day! More
October 04, 2016
State Inspection and Routine Service I purchased my Subaru Outback from Glanzmann about a year ago. I chose Glanzmann because I was told they have a good service department. I am caut I purchased my Subaru Outback from Glanzmann about a year ago. I chose Glanzmann because I was told they have a good service department. I am cautious about who I allow to work on my vehicle and I have only had routine maintenance performed on the vehicle. After the service was preformed my vehicle is always returned cleaned. My service advisor was Stephanie Morales, who answered all my questions and concerns, with real answers. So far so good. I feel Glanzmann will continue to met if not exceeded my expectations. More
September 30, 2016
Very clean and informative and well taken care of Very helpful and courteous, informative and really was content with service! And length of time the work took on the car. We have both my wife and Very helpful and courteous, informative and really was content with service! And length of time the work took on the car. We have both my wife and I have Subaru's and would not drive anything else. More
Other Employees Tagged: Jesse Brodman, Dave O'Brien, Mike O'Brien, Bill Rose
September 30, 2016
excellent and timely service rear view camera was intermittently working. service coordinator had part order, and i was notified within days the part was in. appointment for insta rear view camera was intermittently working. service coordinator had part order, and i was notified within days the part was in. appointment for installation was timely and repair was completed within the time frame mentioned More

