Stephanie Reyno

As always Stephanie is a great example of professionalism and respect to the customers, she will always be the one you need to get for service advice and respect to the customers, she will always be the one you need to get for service advice More

by habibmf64 Verified Customer Verified Customer

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I've been a customer for many years and this last visit was very disappointing. Most likely will be my last time coming here for service. was very disappointing. Most likely will be my last time coming here for service. More

by JOSE@CNSI.US Verified Customer Verified Customer

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Service was great Stephanie assisted with any all questions I had and for the most part it was a quick experience questions I had and for the most part it was a quick experience More

by ENRIQUEABILLEIRA88 Verified Customer Verified Customer

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Well, my experience with service has always been extremely great. I have to say that not so with a showroom. I walked into the showroom and walked around for about 5 to 10 minutes stopping at severa extremely great. I have to say that not so with a showroom. I walked into the showroom and walked around for about 5 to 10 minutes stopping at several cars and looking at them specially a CT four on the left-hand side by the entrance as you exit I have to say not. One sales person approached me or asked me if I needed assistance no one even greeted me. This is not the experience that I have come to expect from a Cadillac dealership. More

by anis5127 Verified Customer Verified Customer

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Quick appointment, great service advisor The part was not available but was ordered ASAP To replace the intermittent problem available but was ordered ASAP To replace the intermittent problem More

by WILLB747 Verified Customer Verified Customer

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The service was prompt and excellent. I enjoyed the amenities offered in the waiting area. I enjoyed the amenities offered in the waiting area. More

by madamestrike Verified Customer Verified Customer

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We had an amazing experience, the service was done fast and Stefanie kept us updated. and Stefanie kept us updated. More

by ACCV19 Verified Customer Verified Customer

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The dealership is, in large part, defined by its people. Without exceptional customer service, everything else falls apart. Stephanie was my representative during my first visit after several experiences at Without exceptional customer service, everything else falls apart. Stephanie was my representative during my first visit after several experiences at another location, and the difference was immediately noticeable. Since then, I gladly make the drive every time because of the outstanding service she provides. Stephanie is knowledgeable, professional, attentive, and truly goes above and beyond for her customers. She made the entire experience seamless and enjoyable. Amazing employees create amazing customer experiences, and Stephanie is a perfect example of that. Well done—and if anyone deserves a promotion, it’s Stephanie! Outstanding job, Stephanie! You are a tremendous asset to the team. Management—please promote Stephanie already! ?????? More

by darshae Verified Customer Verified Customer

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no follow up at all from the service advisor only the day that the car was ready after more than two month of been at the shop to let me know that was ready that the car was ready after more than two month of been at the shop to let me know that was ready More

by andy_glez10 Verified Customer Verified Customer

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It was nice my appointment was kept even though the part was order it was done already by another dealership I was able to get my oil changed for this appointment with the help of Tony Martinez He is always was order it was done already by another dealership I was able to get my oil changed for this appointment with the help of Tony Martinez He is always so helpful and listen to what you have to say and need More

by patblue01 Verified Customer Verified Customer

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