Took my brand new truck in for a warning light on
September 4th didn't get it back until October 1
September 4th didn't get it back until October 1
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by noexcuses13
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Excellent attention, and the service was fast and
precise—unlike other places where I’ve had to wait for hours.
precise—unlike other places where I’ve had to wait for hours.
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by enzo8ball
Verified Customer
Verified Customer
Service Price Transparency
I was very impressed with how quick my car was serviced
and how fast my turnaround time was. Stephanie handled the things that needed to be fixed extremely quick and stayed in communication with me about m
and how fast my turnaround time was. Stephanie handled the things that needed to be fixed extremely quick and stayed in communication with me about my vehicle the entire time. I was also very thankful and impressed with the valet service and how they provided me with a shuttle service promptly after my car drop off. 10/10 all around.
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by Mariella Aloupis
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Valet service
Great service, my advisor, she is the best.
The financial service not that good customer care, I just had a simple question about buying an extended car insurance and found no help at first but
The financial service not that good customer care, I just had a simple question about buying an extended car insurance and found no help at first but them some else was super nice. I even had to talk to the floor supervisor
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by iquintero08
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Williamson Cadillac responded
Thank you for recognizing Stephanie’s excellent service and dedication! We’re sorry your initial experience with our financial services did not meet expectations, but we’re glad another team member and the supervisor were able to assist with your questions.
As usal, fanatic attention to details They worried about
their clients as if they were family or close friends
their clients as if they were family or close friends
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by PANCHOPEL
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Sep 03, 2026 -
Williamson Cadillac responded
Thank you for the wonderful feedback! Stephanie and our team are grateful to know that our attention to detail and genuine care for our customers continue to make you feel like family.
They are the best!
I've purchased two vehicles there and only go there for my service.
I've purchased two vehicles there and only go there for my service.
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by Kam
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Sep 03, 2026 -
Williamson Cadillac responded
Thank you for your continued loyalty to Williamson! We’re honored that you’ve purchased two vehicles with us and continue to trust our team with your service needs.
Always accommodating, courteous service and timely which
is most important I would recommend Williamson for service and sales
is most important I would recommend Williamson for service and sales
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by Kam
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Sep 03, 2026 -
Williamson Cadillac responded
Thank you for your kind words and recommendation! We’re happy to hear our team consistently provides courteous, accommodating, and timely service.
They are the best!
I've purchased two vehicles there and only go there for my service.
I've purchased two vehicles there and only go there for my service.
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by Kam
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Sep 03, 2026 -
Williamson Cadillac responded
Thank you again for your continued trust in Williamson! We’re honored to have earned your business for two vehicle purchases and to remain your trusted service destination.
My advisor is Stephanie and I absolutely love how she
take care of us. She is the best! Very honest and she has great customer service.
take care of us. She is the best! Very honest and she has great customer service.
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by claudiajones5404
Service Price Transparency
Aug 19, 2026 -
Williamson Cadillac responded
Thank you for your wonderful feedback! We’re thrilled to hear Stephanie provides honest, attentive, and exceptional customer service. We truly appreciate your trust in her and our team.
I was extremely disappointed by the unprofessional work
they did on my car.
I had a tire pressure sensor installed on one of my tires, and when I left the dealership, the tire was pressure apparently was
they did on my car.
I had a tire pressure sensor installed on one of my tires, and when I left the dealership, the tire was pressure apparently was not checked because the tire was over. Inflated well above Cadillac specs.
Apparently, the tech did not even check the tire pressure because it the tire red 39 pounds where it’s supposed to read 32 pounds….. very sloppy, unprofessional work.
This was the second time I had a tire pressure sensor mounted without the tire pressure even being checked; on this visit, I also had an alignment, and I’m now wondering if they even did the work !!!
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by joeypinsker
Service Price Transparency
Aug 10, 2026 -
Williamson Cadillac responded
We’re truly sorry for the frustration you experienced and appreciate you bringing this to our attention. Your feedback helps us improve, and we’re committed to making things right. Please contact our service management team at your earliest convenience so that we may better understand your experience.
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