Stephanie Reyno

If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery case.(Oil change and tires rotation)Didnt reset the oil life for the next service.(Flat tired) I can't fix by miself because the jack wrench didn't fit on 20 nuts.How happen that? If the only service known by car is this.since 00000 miles! (3 times light engene on)1 No time for that.Only change oil today.2 Oh! Yes we change the purge pump."In warranty"Ok and after20 days again the ligth.3 We don't have the smoke for make the test.Come back Monday.Now is the supply gasoline pipe broken.$ 1080+ tax.Easy no? What do you think? If I came under warranty to supuse fixed and now the same problem doesnt has.What does that mean?IT WAS NOT THE PURGE PUMP . Would I be happy with the service? THANKS More

by ROMMELMEDRANO Verified Customer Verified Customer

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Whenever Stephanie is involved car issues are resolved. I had a pending sensor issue which mechanic couldn't duplicate and she resolved in settings I had a pending sensor issue which mechanic couldn't duplicate and she resolved in settings More

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I have been a customer since 2013 and have found service and support to be satisfactory. and support to be satisfactory. More

by CALBAJAN Verified Customer Verified Customer

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I had an excellent experience at Williamson for my car maintenance. From the moment I walked in, Stephany was welcoming and professional. She took the time to explain the services my car needed and were t maintenance. From the moment I walked in, Stephany was welcoming and professional. She took the time to explain the services my car needed and were transparent about the costs. More

by Carmen j vasallo Verified Customer Verified Customer

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The car I took in belongs to my now deceased father. He passed on March 2nd. It had under 9,000 miles on it, tires were original. I had blown 2 tires while runnings errands for his funeral preparations. He passed on March 2nd. It had under 9,000 miles on it, tires were original. I had blown 2 tires while runnings errands for his funeral preparations. Worst experience ever. If you want to know more, you can contact me. More

by VSUAREZ6368 Verified Customer Verified Customer

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I took my car in for service due to an issue with the shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost for a battery replacement, shifter replacement, and an oil and filter change came to $300. Unfortunately, just two days after picking up my car, the check engine light turned on, requiring me to return it for further inspection. The following day, I was informed that the car was ready for pickup. However, when the valet returned my vehicle at 6 PM, the check engine light was still on—the very issue for which I had initially brought it in. I had no choice but to leave the car again with the on-call service representative that evening. After that, I received no updates despite multiple calls and messages. Eventually, I was notified that the car was ready, but upon arrival, I was presented with an additional $200 charge. When I explained that my vehicle was under warranty, I was told that the warranty provider, Ally, had agreed to cover only half the cost. I purchased this car from this dealership, and it is extremely disappointing to have experienced such poor service. Since buying the vehicle, I have encountered numerous issues and have now spent a total of $500 on repairs. I strongly urge the dealership to conduct more thorough evaluations of the cars being sold and to improve the quality of their service. More

by LHM Verified Customer Verified Customer

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Great, quick and efficient service. A a a a a a a a a a a a A a a a a a a a a a a a More

by PMOTTA89 Verified Customer Verified Customer

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Easy to check in, great service, comfortable waiting area, WiFi internet available and fast, waiting area bathroom clean area, WiFi internet available and fast, waiting area bathroom clean More

by Mike Verified Customer Verified Customer

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Jose was very attentive and kept me informed the entire step of the way from my initial visit until the delivery of my Escalade. step of the way from my initial visit until the delivery of my Escalade. More

by Ariel Rojas Verified Customer Verified Customer

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Quick and efficient, the customer service was kind and patient, we're very understanding and explained the proper issue with my vehicle patient, we're very understanding and explained the proper issue with my vehicle More

by Svilloldo Verified Customer Verified Customer

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