

Stephanie Skinner
Marketing Manager
LaFontaine Buick GMC of Ann Arbor
500 Auto Mall Drive
Ann Arbor, MI 48103
15 Reviews
Write a Review15 Reviews of Stephanie Skinner
July 24, 2025
It was a nice dealership. The sales rep was attentive and accommodating. Overall a wonderful experience. The sales rep was attentive and accommodating. Overall a wonderful experience. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley
July 24, 2025
I don't appreciate how you always try to up-sale. I took the car in for an oil change and you called and said the car could use break work - the car, purchased from you, only has 18K miles on it. Now I took the car in for an oil change and you called and said the car could use break work - the car, purchased from you, only has 18K miles on it. Now, what's peculiar about all of this is that I received a follow-up letter from you that said the car needed Engine work. Make up your mind, what does it need? If it needs anything other than what I brought it in for. Also, the scheduling process was a nightmare, if you pick a standard service, but you want to add something else (like windshield wipers), then provide an opportunity to do so. Lastly, I tried to schedule online, couldn't add an additional service, then called. The person I spoke to called me and put me on the schedule. Then someone else called me back to say the person that put me on the schedule made a mistake. Not a good customer service experience at all from start to finish! More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey
July 24, 2025
Belynda was warm and welcoming from the beginning. She was able to help me find a vehicle I fell in love with that was in my price range. She was able to help me find a vehicle I fell in love with that was in my price range. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley
July 23, 2025
Great dealership. professional and fast with the transaction. Doing paperwork was straightforward. I would Highly recommend. professional and fast with the transaction. Doing paperwork was straightforward. I would Highly recommend. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley
July 16, 2025
Colin and this dealership were very accommodating in making sure this transaction was seem less and easy. Thank you. making sure this transaction was seem less and easy. Thank you. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley
July 15, 2025
They were friendly and helpful. Jeff DiRosa is high energy and was eager to find the right vehicle for me. Jeff DiRosa is high energy and was eager to find the right vehicle for me. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley , Jeff DiRosa - 5 Stars!
July 13, 2025
Great services. Nice waiting area. Clean waiting area. Staffs are nice. Awesome Great thank you Nice waiting area. Clean waiting area. Staffs are nice. Awesome Great thank you More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley
July 10, 2025
Experience was good. The only feedback I would have is the requirement to integrate your promotion with the service center checkout. I scheduled the appointment from a pr The only feedback I would have is the requirement to integrate your promotion with the service center checkout. I scheduled the appointment from a promotional email that said I would get a 15% discount if I did the servicing before 31st July (which I did). No discount was applied to my final total. I was a bit disappointed as it looked like it was just a advertisement to get me into the service center. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley
July 04, 2025
Thanks you for helping me get new Buick envista sport I love it Mike k love it Mike k More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley
