Stephen Bernardo | Page 44

Steve was very friendly and willing to discuss the differences in price. He made a counter offer and explained that he would not keep the car but sell it off and as such needed to pay less than if I b differences in price. He made a counter offer and explained that he would not keep the car but sell it off and as such needed to pay less than if I brought the car back to the original dealer. We wanted a Volvo so accepted the price. Accommodating throughout the process. More

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My wife and I were in the market for a new car as our toyota camry lease was going to be ending. We had researched, reviewed and took numerous vehicles for test drives. We had finally decided on the 201 toyota camry lease was going to be ending. We had researched, reviewed and took numerous vehicles for test drives. We had finally decided on the 2013 Honda Accord EX-L v6 in the basque red pearl. We knew how much we should pay now all we had to do was visit the dealers in our area and get the best price. Well let me just say that I will NEVER go back to a Honda dealership again! We ended up going to a total of six different dealers and they all played the same number games. The entire process took away three weekends, numerous hours spent negotiating prices (and can I tell you it was a matter of a few hundred dollars that they were playing with us), responding to phone calls from clueless salesmen and managers who "will do whatever it takes to earn our business"....yeah okay. You could start by, oh, I don't know-GETTING US THE EXACT CAR THAT WE WANT FOR THE PRICE THAT'S FAIR! That never happened and the two incidents that pretty much cemented my frustrations further was when Herb Chambers in Seekonk gave me a trade-in price on my lease (which was inspected by Toyota just prior to turn-in and listed in mint condition/below mileage). Their final price after I walked out was 4K LOWER than kelly blue book and edmunds. Colonial Honda of Dartmouth took it one step further and told me that they have the car I want and the price I want, I just need to come down that day and sign. I came down, unfortunately, they said that the number was "too aggressive" and it had to be a car from their lot. (bait and switch) Which had neither the model nor the color. HA! bye-bye.... After giving up all hope and contemplating ritual suicide, my better half suggested we look at a used volvo. We quickly researched volvo cars and found dealers in the area. Two weren't very helpful on the phone, but sales manager Stephen Bernardo at Steingold Volvo answered every one our questions and when we said what car we were interested in looking at, he said he would have it ready for us when we came down in the afternoon. Sure enough, it was right in the shop ready to go and we took it out. We liked it and said we would be in touch. He sent us only 1 email asking if we had any questions as opposed to the constant harassment from the other leeches. We came back and decided on a different color and we played with the numbers for a few minutes and we both agreed on a final price. IT WAS THAT EASY! The showroom is nice and the waiting room is beautiful. The receptionist was very friendly and helpful. Stephen set up the contracts and bank loans for us and we finished everything within an hour. I cannot compliment Stephen anymore on his calm no-pressure demeanor and his salesmanship. He really sealed the deal for us and when we went back later on to pick up the car, everything was ready to go and his brother, Michael Bernardo spent a lot of time showing me all the features of the S80, which was extremely helpful. The car is fantastic, and on a side note, we paid less for the 2012 S80 with less than 15k miles then we would have if we bought the accord brand new. Don't waste your time going anywhere else folks. Go to Steingold Volvo and talk to either Stephen or Michael Bernardo and drive home with a great vehicle! More

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I found a car that I was interested in on AutoTrader. I emailed the dealership. One thing led to another so I visited the dealership and met Steve. It was a very pleasant car buying experience. No hidden f emailed the dealership. One thing led to another so I visited the dealership and met Steve. It was a very pleasant car buying experience. No hidden fees or surprises. The discussions were upfront, direct and honest. He even delivered the car to me some 60 miles away as a favor. Very good dealership. More

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I have purchased many cars from many different dealerships. The process at Steingold was by and far the best I have ever experienced, even better than my experiences at Mercedes Benz Westwood or H dealerships. The process at Steingold was by and far the best I have ever experienced, even better than my experiences at Mercedes Benz Westwood or Herb Chambers Lexus... Steingold may be smaller but they deliver an experience on par or better than that of the big boys. More

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I was really just on a mission to test drive the vehicle, but the experience was so good and the treatment went so well that they made me an offer that was worth taking. Overall great people to work with. but the experience was so good and the treatment went so well that they made me an offer that was worth taking. Overall great people to work with. No hassle and very friendly. More

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I have purchased many vehicles and worked with multiple dealerships. The Bernardo family at Steingold Volvo by far has been the best I've ever dealt with. I purchased a new XC90 and was amazed how seamless dealerships. The Bernardo family at Steingold Volvo by far has been the best I've ever dealt with. I purchased a new XC90 and was amazed how seamless the process was. Everyone I worked with was great. No stress or hassles, purchasing my new SUV from Steingold Volvo was truly an enjoyable experience. More

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THIS DEALERSHIP IS ABSOLUTEY GREAT FROM THE SERVICE PERSONNEL TO THE RECEPTIONIST. I BELIEVE WHAT MAKES IT ABOVE PAR IS ALL INVOLVED ARE OUTGOING,CARING AND JUST GREAT TO DO BUSINESS WITH THIS DEALERS PERSONNEL TO THE RECEPTIONIST. I BELIEVE WHAT MAKES IT ABOVE PAR IS ALL INVOLVED ARE OUTGOING,CARING AND JUST GREAT TO DO BUSINESS WITH THIS DEALERSHIP IS OUTSTANDING More

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They have a nice small dealership, employees are very friendly, customer service is great. Everything was done timely and correctly. Numbers up front, no pushy salesmen. Great experience friendly, customer service is great. Everything was done timely and correctly. Numbers up front, no pushy salesmen. Great experience More

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We recently purchased a Volvo S60 T6 AWD from Steingold Volvo. My boyfriend contacted a number of dealers while researching the Volvo S 60. He spoke with Manny Bernardo at Steingold twice asking questions Volvo. My boyfriend contacted a number of dealers while researching the Volvo S 60. He spoke with Manny Bernardo at Steingold twice asking questions and reviewing inventory. Steingold had the BEST customer service and response. Based on that experience we visited Steingold to compare options in the models. Bottom line, two hours after arriving, we were driving away in the car.. Steve Bernardo coordinated the sale and detailed the car to us. He quickly addressed our concerns and questions. Mike delivered the vehicle, programmed the Bluetooth, showed us how to work the many features and sent us on our way. We definitely recommend Steingold to others. More

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Steve made the whole shopping and lease process remarkably simple and pleasant. He is personable and knowledgeable. I liked the actual look of the dealership itself, too. Other than wishing I co remarkably simple and pleasant. He is personable and knowledgeable. I liked the actual look of the dealership itself, too. Other than wishing I could have negotiated a slightly better deal, while accepting that I got the best there was, the entire process was totally positive! More

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