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Stephen Grossman
Stephen Grossman at Braman Mini West Palm Beach
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Stephen Grossman

General Manager

Braman Mini West Palm Beach

2815 Okeechobee Blvd
West Palm Beach, FL 33409

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2 Reviews
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2 Reviews

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2 Reviews of Stephen Grossman

August 27, 2018

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"Very pleasant experience"

- Jacob Williams

I would like to start out by thanking Lee, and Stephen, for making a car buying experience so friendly and honest that we will certainly be back as well as recommend to friends/family. Lee was nice, professional, and upbeat which was refreshing as we had been to many car lots that day. We knew what we wanted, but the lot simply did not have the color/options combination we wanted. Lee and Stephen searched their computers to find our exact match at the port and got it in transit ASAP. Once that was found, they offered a deal to us that surpassed our expectations and were really honest and upfront about the pricing. I recommend anyone in the market for a MINI come here first and save yourself the hassle of other pretentious MINI dealerships where it feels like you're bothering them (Ft. Lauderdale) or the sales staff is flat out rude (Vista). Thanks again to Lee and Stephen for making us very happy with our vehicle buying experience.

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Yes

Other Employees Tagged: Lee Grossman

October 14, 2017

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"Buying is wonderful , service is not! "

- Yoga nurse

It took over an hour to drop off my MiniCooper for its yearly service. I spent 3 mins of that time with an agent, the rest of the time waiting. No chairs to sit on and the waiting area is quite far. Unless you stand there they will forget you. I pray I do not have to go back soon, what a waste of time. I will not even get into the loaner that was provided. I dread going back.

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No
Oct 16, 2017

Braman Mini West Palm Beach responded

I sincerely apologize for your frustration and not receiving the service you deserve. Thank you for bringing this to our attention and we will utilize your input in our constant quest to provide a world class experience to all of our clients. Daniel Craig is the General Sales Manager at Braman Mini and he would be happy to assist you with any needs and/or concerns. Please feel free to contact him at 561-242-3144. Best regards, Celine Pelofi – Customer Relations

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