Stephen Ham
Stephen Ham at DARCARS Lexus of Englewood

Stephen Ham | Page 3

Sales and Leasing

DARCARS Lexus of Englewood

53 Engle Street
Englewood, NJ 07631

Contact Me
not yet
rated
46 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

Lexus Certified Master Sales and Leasing

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rated

46 Reviews

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46 Reviews of Stephen Ham

December 15, 2018

Dealership Rating
Employee Rating

Great service! I'm currently on my third car leased from Lexus of Englewood. I've had a great experiences buying a new car and having it serviced. More

by KNMHOME12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2018

DARCARS Lexus of Englewood responded

Thank you for your kind words and letting us know about your experiences in our sales and service department! We are so grateful for your continued business and are here for you when you need us! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

December 13, 2018

Dealership Rating
Employee Rating

Lease return I returned my leased IS350 for a new one. The same model, color, etc was not on their lot. They were able to locate one out in another state and hav More

by BFCM79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kim

Dec 14, 2018

DARCARS Lexus of Englewood responded

We appreciate you taking the time to share this feedback. Thanks for your business! If there's anything else we can do to help you, just let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 27, 2018

Dealership Rating
Employee Rating

Exceptional Had an exceptional experience with Stephen hence I stayed with Lexus and did not move on to another brand. He was exceptional in helping me with the More

by CSINGHESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kim, Simone Morejon

Nov 28, 2018

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. I'm so happy to hear Stephen was able to help you get the best deal possible. We would love to work with you again. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 22, 2018

Dealership Rating
Employee Rating

Very high level of professionalism Excellent salesman, technical support and follow-up. P Very professional from management to sales to technical support. Made the whole car buying exp More

by Driver28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kim

Oct 23, 2018

DARCARS Lexus of Englewood responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 21, 2018

Dealership Rating
Employee Rating

Excellent Purchase new car, first time buy luxes, the experience was excellent sales service. with steve he knows what customer looking for, and to the point to More

by 2018ZhaoAuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kim

Oct 23, 2018

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 19, 2018

Dealership Rating
Employee Rating

Lexus of Englewood top notch Very fast knowledgeable and courteous They gave me a price range over the phone and delivered Steve Ham my salesman made everything go perfect Th More

by Iggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone Morejon, Becky from technical

Oct 23, 2018

DARCARS Lexus of Englewood responded

Iggy, thanks so much for leaving us this review. I’m happy to hear that Steve and the rest of the staff did everything they could to make your Lexus of Englewood experience a great one! Congratulations on your purchase, and we hope you will return to us with all your vehicle needs in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

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Employee Rating

This dealership was very nice and helpful. The person that sold me the car was Stephen Han and he was very helpful. Would go back again. More

by 24HYUNJUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone Morejon

Sep 05, 2018

DARCARS Lexus of Englewood responded

Congratulations on your purchase! It was a pleasure to read about your car buying experience. It's delightful to know that Stephen was helpful during your purchase. We look forward to seeing you again in the future! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 21, 2018

Dealership Rating
Employee Rating

Great experience Going there is a stress free experience. Everyone was pleasant and knowledgeable. Refreshments are provided to make the wait easy. First class se More

by GBOISITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2018

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. We're glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 21, 2018

Dealership Rating
Employee Rating

Comfortable but always a busy place Came in for an early Saturday morning appointment to wait for regular small service. The check in process had changed slightly from years past. Need More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2018

DARCARS Lexus of Englewood responded

Anon, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 21, 2018

Dealership Rating
Employee Rating

Great service - gave me a loaner car. Nice people. On time. Didn’t rip me off. Always impressed with staff. Brianna was great- helped get my bag back that I left More

by EMAGENNIS700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George

Aug 23, 2018

DARCARS Lexus of Englewood responded

We appreciate your wonderful comments about the entire service team. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. I will be sure to pass along your kind words to Brianna. Come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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