Stephen Harvell | Page 31
Express Lane Advisor
Southern Chevrolet
3412 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
593 Reviews
Write a Review593 Reviews of Stephen Harvell
September 14, 2024
I have been here several times for service and each time was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Ke was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Keep up the good work!!! More
Other Employees Tagged: Zach Byrd , Alex Goicochea
September 14, 2024
Nancy was very courteous and professional. I am very satisfied with the timely completion of car repairs and the pick up to get me back to the dealership. Thank you for resolving my car issues I am very satisfied with the timely completion of car repairs and the pick up to get me back to the dealership. Thank you for resolving my car issues. Definitely, I am sold on the quality of your work and the overall experience. More
Other Employees Tagged: Nancy
September 13, 2024
disorganized when dropping off my vehicle. Online scheduling service menu is confusing with options available. Never received confirmation once booked. And when booked a week in advance, still Online scheduling service menu is confusing with options available. Never received confirmation once booked. And when booked a week in advance, still had to wait for parts!?! Guess no one checks upcoming appointments to make sure all supplies are readily available. More
September 12, 2024
Scheduling was easy and efficient. The service provided was excellent and professional. The customer lounge was very accommodating. The service provided was excellent and professional. The customer lounge was very accommodating. More
Other Employees Tagged: Danny Peterson, Zach Byrd, Charles LeMaire , Nancy in service
September 09, 2024
Professional and friendly, willing to go extra miles to satisfy customers needs. Mr James wharton satisfy customers needs. Mr James wharton More
Other Employees Tagged: Zach Byrd, Charles LeMaire , Justin Carr
September 04, 2024
They are always attentive, friendly, and informative. I never feel like they are trying to push extra services on to me. I enjoy taking my car in and relaxing in the waiting area with a complimentary cup I never feel like they are trying to push extra services on to me. I enjoy taking my car in and relaxing in the waiting area with a complimentary cup of coffee. More
August 31, 2024
This is the worst place I been to in a long time. The service was bad. Will never go there again.. Kept my car for a week and didn't haver a loner car to give me. When I did get my car back it was m The service was bad. Will never go there again.. Kept my car for a week and didn't haver a loner car to give me. When I did get my car back it was my transmission. They could have told me this when they have it for a week Have to go to the rental car and get a car for the week. End up buying a car from Honda and not you. More
August 29, 2024
I brought my 2023 Chevy in for an old change with 46000 miles and was told that I would need to get a transmission fluid replacement and a 3 part injector changed. All in all it was almost $1700.00 worth o miles and was told that I would need to get a transmission fluid replacement and a 3 part injector changed. All in all it was almost $1700.00 worth of stuff on a truck that was just brought from another Chevy dealer. I called my original dealership and was told that was not true. More
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