Stephen Harvell
Stephen Harvell at Southern Chevrolet

Stephen Harvell | Page 31

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
593 Reviews

Languages Spoken

English English

4.7

593 Reviews

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593 Reviews of Stephen Harvell

September 14, 2024

Dealership Rating
Employee Rating

I have been here several times for service and each time was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Ke More

by theresa.moseley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Byrd , Alex Goicochea

Sep 20, 2024

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 14, 2024

Dealership Rating
Employee Rating

Nancy was very courteous and professional. I am very satisfied with the timely completion of car repairs and the pick up to get me back to the dealership. Thank you for resolving my car issues More

by preachersmith53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nancy

Sep 20, 2024

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 13, 2024

Dealership Rating
Employee Rating

disorganized when dropping off my vehicle. Online scheduling service menu is confusing with options available. Never received confirmation once booked. And when booked a week in advance, still More

by RVOLANTE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

September 12, 2024

Dealership Rating
Employee Rating

Scheduling was easy and efficient. The service provided was excellent and professional. The customer lounge was very accommodating. More

by vernon.hairston77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Peterson, Zach Byrd, Charles LeMaire , Nancy in service

Sep 20, 2024

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 09, 2024

Dealership Rating
Employee Rating

Professional and friendly, willing to go extra miles to satisfy customers needs. Mr James wharton More

by jrw0979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Byrd, Charles LeMaire , Justin Carr

September 05, 2024

Dealership Rating
Employee Rating

Customer service was outstanding. They took care of a recall I had not been notified about .They finished in a timely manner. More

by RLOTTSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2024

Dealership Rating
Employee Rating

They are always attentive, friendly, and informative. I never feel like they are trying to push extra services on to me. I enjoy taking my car in and relaxing in the waiting area with a complimentary cup More

by DMGOSS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 03, 2024

Dealership Rating
Employee Rating

Same great service I knew from the previous ownership, but a decent bit more expensive. Not complaining, just saying... More

by jcb79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2024

Dealership Rating
Employee Rating

This is the worst place I been to in a long time. The service was bad. Will never go there again.. Kept my car for a week and didn't haver a loner car to give me. When I did get my car back it was m More

by CYNTHIAPUDDEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 29, 2024

Dealership Rating
Employee Rating

I brought my 2023 Chevy in for an old change with 46000 miles and was told that I would need to get a transmission fluid replacement and a 3 part injector changed. All in all it was almost $1700.00 worth o More

by Lovemybrownskin
Recommend Dealer
Yes
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