Stephen Harvell
Stephen Harvell at Southern Chevrolet

Stephen Harvell

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
568 Reviews

Languages Spoken

English English

4.7

568 Reviews

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568 Reviews of Stephen Harvell

May 24, 2026

Dealership Rating
Employee Rating

Had to bring vehicle back due to front differential leak and rear differential whining after fluid replacement. Staff repeatedly ignored calls to verify part numbers and to attempt to get a goodwill warrant More

by Eric
Recommend Dealer
No

Other Employees Tagged: Stephen Harvell

May 21, 2026

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Employee Rating

I made an appointment two weeks prior to my service date, my truck wasn’t looked at till the following day. I hadn’t planning on dropping it off but I had to. More

by Jones23304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2026

Dealership Rating
Employee Rating

Will get it done when ask go extra mile to keep customer happy keep foing More

by leonardchevy3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 11, 2026

Dealership Rating
Employee Rating

Always very accommodating even when busy. Strives to make customer happy/satisfied. We come from 2 hrs away but wouldn't go to a closer dealer because the staff here is so kind. More

by drbean1
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

May 12, 2026

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2026

Dealership Rating
Employee Rating

Very pleased with the servicei received. I always get great service when I take my cars to southern Chevrolet. More

by chrisarudisill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2026

Dealership Rating
Employee Rating

All but two of my interactions can best be described as incompetent. It is not meant to insult anyone. I use it to describe their abilities to do the tasks at hand. More

by Brett.Heberling
Recommend Dealer
No

Other Employees Tagged: Stephen Harvell

Apr 30, 2026

Southern Chevrolet responded

Thank you for bringing this to our attention, Brett. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 20, 2026

Dealership Rating
Employee Rating

Everyone was good but the coffee maker wasn't working so sad No coffee No coffee More

by BLACKANDYELLOW61
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

Apr 23, 2026

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2026

Dealership Rating
Employee Rating

Get help only came for a oil change it took maybe 2 hours. The service person was great More

by smithearvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Adams

Apr 23, 2026

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 17, 2026

Dealership Rating
Employee Rating

Like the video ? ? of my being being worked on, very informative Workers were very pleasant. More

by jrw0979
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

April 17, 2026

Dealership Rating
Employee Rating

Great team! Steve always takes great care of me when I come in for service More

by DANIELPETERSON021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Peterson

Apr 17, 2026

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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