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Stephen Harvell

Overview Reviews (593) Inventory (224)

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Stephen Harvell

Stephen Harvell | Page 41

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7

593 Reviews

Overview Reviews (593) Inventory (224)

Languages Spoken

English

4.7

593 Reviews

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593 Reviews of Stephen Harvell

April 17, 2024

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Employee Rating

I got great service while I was there as I always do by Steve, the express lane is the best! Steve, the express lane is the best! More

by nelson.m.herrera.sr

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 17, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2024

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Employee Rating

The experience was pleasant. Staff was friendly and informative. Wait time wasn't extremely lengthy. Staff was friendly and informative. Wait time wasn't extremely lengthy. More

by BIGBABYWHIT

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2024

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Employee Rating

Stephen is a great advisor and is very customer oriented. I was in and out with no complaints. I was in and out with no complaints. More

by CIARASMITH2010

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Apr 15, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 12, 2024

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Stephen, gives great customer service. Very patient and takes time to explain things. Thank you Very patient and takes time to explain things. Thank you More

by SUMMERCHEV65

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 15, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 10, 2024

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Fast, friendly service. Will definitely be back for all my future service and vehicle needs. Will definitely be back for all my future service and vehicle needs. More

by RBNSN82

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 11, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2024

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Excellent service as always. They were prompt, courteous and rather close to the time that was given to me to complete the job. They were prompt, courteous and rather close to the time that was given to me to complete the job. More

by GWENCLARK112

Verified Customer

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Recommend Dealer

Yes

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Apr 11, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 06, 2024

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Employee Rating

Dee Dee awesome advisor. Service department was thorough and addressed my concerns. I would recommend this service department. Service department was thorough and addressed my concerns. I would recommend this service department. More

by nanatimes2

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 09, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 06, 2024

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Service team was polite and quick. They will definitely get my service work going forward They will definitely get my service work going forward More

by boadsolutions

Verified Customer

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Recommend Dealer

Yes

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Apr 09, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 06, 2024

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Employee Rating

they all way take great care of me when I came get service on my 217 honda truck service on my 217 honda truck More

by rosehendrix164

Verified Customer

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Recommend Dealer

Yes

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Apr 09, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

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Employee Rating

Great customer service experience from Stephen and communication was excellent especially with the updated text messages. I like the fact that I was contacted with a list of all multi point inspection communication was excellent especially with the updated text messages. I like the fact that I was contacted with a list of all multi point inspection and recommendations for repairs. More

by olimase20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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