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Stephen Harvell

Overview Reviews (593) Inventory (224)

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Stephen Harvell

Stephen Harvell | Page 43

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7

593 Reviews

Overview Reviews (593) Inventory (224)

Languages Spoken

English

4.7

593 Reviews

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593 Reviews of Stephen Harvell

March 26, 2024

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Employee Rating

Quick and friendly service, waiting area was clean. I appreciated that there were desks to work at. I appreciated that there were desks to work at. More

by heil.rachel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 26, 2024

Dealership Rating

Employee Rating

Great Experience, The staff is always kind and friendly. Were able to make my appointment same day and see to my repair needs. Were able to make my appointment same day and see to my repair needs. More

by A.TATE76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 26, 2024

Dealership Rating

Employee Rating

Stephen Harvel is absolutely awesome. His customer service skills are remarkable. He is one of the main reasons I continue to return to this dealership. I am glad he stayed during the tra His customer service skills are remarkable. He is one of the main reasons I continue to return to this dealership. I am glad he stayed during the transition from Hall to Southern. More

by JOHNITA MAYO COSTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 26, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 24, 2024

Dealership Rating

Employee Rating

Great customer service. Was extremely helpful getting my vehicle repaired. Went above and beyond service Was extremely helpful getting my vehicle repaired. Went above and beyond service More

by TBRANCH026

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles LeMaire , Taryan Kemp was exceptional handling my vehicle

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Mar 26, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 24, 2024

Dealership Rating

Employee Rating

Awesome service personnel with quick service. I went there just to make an appointment, but they fit me in right away. That was amazing. I went there just to make an appointment, but they fit me in right away. That was amazing. More

by liccian

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 26, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2024

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Employee Rating

Always a pleasure working with the team here at Southern Chevrolet! They are so helpful and customer service is the best! Chevrolet! They are so helpful and customer service is the best! More

by M.A.HERNANDEZ1419

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 26, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 24, 2024

Dealership Rating

Employee Rating

Very pleased with my service. Friendly. They got me in quickly. Had my car back same day. Friendly. They got me in quickly. Had my car back same day. More

by KDLIAKOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 26, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 24, 2024

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Employee Rating

Customer service is always on point. Always motivated with an amazing attitude and always making sure they meet our needs. Always motivated with an amazing attitude and always making sure they meet our needs. More

by ALEXDURON585

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Compton

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Mar 26, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 22, 2024

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Employee Rating

All went as hoped. Good service in keeping my aging but much loved car on the road. Good service in keeping my aging but much loved car on the road. More

by JMCIGLER

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 26, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2024

Dealership Rating

Employee Rating

Awesome service as always! Really miss the rewards program! Southern needs to come up with a reward program now. Thanks Mike the mechanic 👍🏽 Really miss the rewards program! Southern needs to come up with a reward program now. Thanks Mike the mechanic 👍🏽 More

by BJANCRUM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 21, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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