Stephen Lopes

Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude, 0 communication skills! He is a very rude person! I dont know what he has against me personally! Made me very uncomfortable and not welcome! I have bought more than 6 cars at this dealership and referred dozens of people there, not once he made me feel welcomed! Rude rude person! More

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always exceptional customer service; prompt, efficient. Always accomidating and helpful.Stephen was very helpful, knowledgeable and courteous . Always accomidating and helpful.Stephen was very helpful, knowledgeable and courteous . More

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The professionalism and expertise of the staff at Flagship Motors is undeniably the best..Your car is in safe hands and the workmanship is fabulous..Highly recommended by me Flagship Motors is undeniably the best..Your car is in safe hands and the workmanship is fabulous..Highly recommended by me More

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Great service, friendly atmosphere. First class dealership. Thanks for your help when I needed it. First class dealership. Thanks for your help when I needed it. More

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The knowledge of the technician service advisor. Everything was great. That’s the kind of service that makes you wanna by a Mercedes. Everything was great. That’s the kind of service that makes you wanna by a Mercedes. More

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efficient service quick fast easy to schedule the appointment excellent great experience thank you much appointment excellent great experience thank you much More

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Everyone at this dealership was friendly and professional. Stephen my service rep kept me informed as to the status of my vehicle professional. Stephen my service rep kept me informed as to the status of my vehicle More

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First class operation all the way! Stephen Lopes, extremely professional, very thorough in explaining everything, as with everyone else at Flagship, he is a pleasure to work with. Stephen Lopes, extremely professional, very thorough in explaining everything, as with everyone else at Flagship, he is a pleasure to work with. More

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My experience at the Mercedes dealership was wonderful. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. More

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Steven Lopez is a great service advisor, most attentive, communicative, professional and helpful. He makes the process easy. communicative, professional and helpful. He makes the process easy. More

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