Stephen Pavlik | Page 2

Generally I love this dealership and go to them regularly. This visit was to swap my winter tires for my summer tires. The service writers were there usual courteous and efficient and the work was regularly. This visit was to swap my winter tires for my summer tires. The service writers were there usual courteous and efficient and the work was completed in a reasonable time. Unfortunately I didn’t check the work of the tech before I left and when I got home realized that the right front tire wasn’t correctly mounted as the sidewall of the tire wasn’t contacting the wheel edge. Now I have to return again and have this fixed. There is simply no excuse for this kind of mistake as the tech has to look right at the problem when he puts the wheel on the car. Very poor quality control. More

by dougfpowers Verified Customer Verified Customer

Report | Print

Good people. ..extremely helpful and attentive.... highly recommend them all for any of your service needs or questions. ..extremely helpful and attentive.... highly recommend them all for any of your service needs or questions. More

by QUESTER40 Verified Customer Verified Customer

Report | Print

Beautiful new state of the art facility ,properly staffed with friendly, experienced employees very nice waiting area but need to be able to change the TV stations with friendly, experienced employees very nice waiting area but need to be able to change the TV stations More

by FHOFFMANN1 Verified Customer Verified Customer

Report | Print

I was totally happy with Stephen who helped me in understanding what my car has and also also helped in advising to fix the issue. understanding what my car has and also also helped in advising to fix the issue. More

by Raviteja Abbineni Verified Customer Verified Customer

Report | Print

Great service. Ruby and Steve are excellent. Appreciate the organization, the loaner, and the promptness. the organization, the loaner, and the promptness. More

by james.b.williams Verified Customer Verified Customer

Report | Print

I had to schedule service as my sideview camera had somehow misaligned and was showing me the side of my car I contacted Ziegler via phone and the team was able to find an appointment time early the somehow misaligned and was showing me the side of my car I contacted Ziegler via phone and the team was able to find an appointment time early the next morning as soon as the facilities opened. My advisor was friendly and informative and kept me updated as I waited for my car to be serviced. The fix took about an hour and now everything is functioning as it should. Friendly team, clean facilities and nothing was done or suggested that I had not requested. I will have no issues coming back for my service needs. More

by Ed Rivera Verified Customer Verified Customer

Report | Print

We bought the range rover from them we servicing with them becouse its close,but we were ever happy with quality of the vehicle and capability of solving problems of this deaers mechanics . Computer issu them becouse its close,but we were ever happy with quality of the vehicle and capability of solving problems of this deaers mechanics . Computer issues from the day we bought it, computer/electronics serviced maybe 15times at this location since 2018 there must be something wrong with how service is done here.will use different location from now on. People who work there are polite but I'm not sure about their business agenda I think they are just draining warranty for money and maybe not trying hard to fix problems for good due to income from warranty everytime vechiclecomes back for service . -just ha a key fob change done ,after hour got back home to figur out that it's a samenkey, went back to dealer to figur out why the key is the same with same scratches and etc.after about 30mins of lady at the service desk trying to figur out (very nicely and polite) she found out that only the mechamical parts of the key fab was replaced .I think it should of been explained to the customer before check out to avoid misunderstandings. Small thing but it's a extra trip back for customer due to lack of comunications . -when bought a vechicle was told free car washes are included,now car wash hasn't been working for months and months . Again , it was a bonus but it's not there anymore . More

by M84V Verified Customer Verified Customer

Report | Print

The Service was Great! I love your location so professional and customer friendly you all made me feel welcomed! Keep up the good work and I would recommend your location to all. My car was overhe professional and customer friendly you all made me feel welcomed! Keep up the good work and I would recommend your location to all. My car was overheating you got me in quickly and got the job done right and quickly. The best Jaguar location I’ve dealt with hands down. More

by Gregorythompson711 Verified Customer Verified Customer

Report | Print

Great service and responsiveness. Very professional and they did a great job with the repair. I would recommend. they did a great job with the repair. I would recommend. More

by albany.zeno Verified Customer Verified Customer

Report | Print

Great place, vacuumed out our car every time we’re in for anything. Very friendly anything. Very friendly More

by PAULCDIERKES Verified Customer Verified Customer

Report | Print