Stephen Pavlik | Page 2
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
Dealership Experience
5 yrs, 4 mos
Industry Experience
18 yrs, 1 mo
Languages Spoken
English
159 Reviews
Write a Review159 Reviews of Stephen Pavlik
January 25, 2022
I had to schedule service as my sideview camera had somehow misaligned and was showing me the side of my car I contacted Ziegler via phone and the team was able to find an appointment time early the somehow misaligned and was showing me the side of my car I contacted Ziegler via phone and the team was able to find an appointment time early the next morning as soon as the facilities opened. My advisor was friendly and informative and kept me updated as I waited for my car to be serviced. The fix took about an hour and now everything is functioning as it should. Friendly team, clean facilities and nothing was done or suggested that I had not requested. I will have no issues coming back for my service needs. More
January 21, 2022
We bought the range rover from them we servicing with them becouse its close,but we were ever happy with quality of the vehicle and capability of solving problems of this deaers mechanics . Computer issu them becouse its close,but we were ever happy with quality of the vehicle and capability of solving problems of this deaers mechanics . Computer issues from the day we bought it, computer/electronics serviced maybe 15times at this location since 2018 there must be something wrong with how service is done here.will use different location from now on. People who work there are polite but I'm not sure about their business agenda I think they are just draining warranty for money and maybe not trying hard to fix problems for good due to income from warranty everytime vechiclecomes back for service . -just ha a key fob change done ,after hour got back home to figur out that it's a samenkey, went back to dealer to figur out why the key is the same with same scratches and etc.after about 30mins of lady at the service desk trying to figur out (very nicely and polite) she found out that only the mechamical parts of the key fab was replaced .I think it should of been explained to the customer before check out to avoid misunderstandings. Small thing but it's a extra trip back for customer due to lack of comunications . -when bought a vechicle was told free car washes are included,now car wash hasn't been working for months and months . Again , it was a bonus but it's not there anymore . More
January 20, 2022
The Service was Great! I love your location so professional and customer friendly you all made me feel welcomed! Keep up the good work and I would recommend your location to all. My car was overhe professional and customer friendly you all made me feel welcomed! Keep up the good work and I would recommend your location to all. My car was overheating you got me in quickly and got the job done right and quickly. The best Jaguar location I’ve dealt with hands down. More
Other Employees Tagged: Bill Hans, Christian Csavoy, Carlo Alvar , Nick Anton, Ruby Ilyayeva, Anthony Nitti, Christopher Peterson
December 30, 2021
Great place, vacuumed out our car every time we’re in for anything. Very friendly anything. Very friendly More
Other Employees Tagged: Christian Csavoy
December 10, 2021
Great dealership to work with. Very helpful and friendly service. Also accommodating to my needs. service. Also accommodating to my needs. More
Other Employees Tagged: Carlo Alvar , Ruby Ilyayeva
November 07, 2021
They were very helpful throughout the stay of my vechile. I would highly recommend them to any of my friends. I would highly recommend them to any of my friends. More
Other Employees Tagged: Christian Csavoy, Carlo Alvar , Ruby Ilyayeva
November 05, 2021
Service was prepared for my arrival, explained and estimated the work in a timely manner estimated the work in a timely manner More
Other Employees Tagged: Bill Hans, Christian Csavoy, Carlo Alvar , Ruby Ilyayeva, Anthony Nitti, Christopher Peterson
Get 1 Free Jaguar Land Rover Merch item! when your friends make a purchase here.
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.