Stephen Robbins | Page 13

The staff was friendly, the financing was fast with no haggling back and forth. The salesman, Steve Robbins, knew right away the car that I wanted. I would recommend this dealership to anyone looking to p haggling back and forth. The salesman, Steve Robbins, knew right away the car that I wanted. I would recommend this dealership to anyone looking to purchase a new or used car. More

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I walked into this dealership uncertain if I wanted to even purchase a vehicle and Steve was extremely helpful! He not only knew all about the Rav4 but he made certain I knew about them as well. He didn't even purchase a vehicle and Steve was extremely helpful! He not only knew all about the Rav4 but he made certain I knew about them as well. He didn't behave as a salesman, he behaved as a professional and as a person with knowledge interested in teaching me. I appreciated that very much. I had just had an experience at another dealership in Akron that, quite frankly, had soured me on purchasing a vehicle and this experience has completely changed my opinion. I can honestly say that you have a customer for life! Also, Christian in finance was just as professional and helpful. Thank you SO MUCH! I LOVE MY RAV4! More

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I purchased my previous Toyota from this dealership and I traded it in for a new Camry Hybrid. My salesman was Stephen Robbins who was very knowledgable about the vehicle and was very nice and took his time traded it in for a new Camry Hybrid. My salesman was Stephen Robbins who was very knowledgable about the vehicle and was very nice and took his time explaining everything about the car to me, especially the bluetooth phone and the Entune radio system. More

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Stephen Robbins was the car salesman for my experience buying a vehicle from Summit Toyota of Akron, and he made it an overall great experience. He gave me a decent length for a test drive to get a feel f buying a vehicle from Summit Toyota of Akron, and he made it an overall great experience. He gave me a decent length for a test drive to get a feel for the vehicle of purchase, and he answered every question I had, with an explanation of the answer. More

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Steven Robbins was very helpful, I had some cdreit issues and he worked had and secured financing for me , and found a VERY good truck . I am very pleased with the service and my purchase. Darryle and he worked had and secured financing for me , and found a VERY good truck . I am very pleased with the service and my purchase. Darryle More

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Summit Toyota and Steve Robbins made the process of purchasing a new car easy and efficient. The car was delivered promptly and I was introduced to the maintenance department to insure I had no further purchasing a new car easy and efficient. The car was delivered promptly and I was introduced to the maintenance department to insure I had no further questions. This dealer's offer of extending the free maintenance for an additional two years is nice. More

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My overall experiance was very good...Shannon Swinehart was very nice, personalble and worked hard to get me a monthly payment that I could afford. She listened to my needs and wants when it came to the ty was very nice, personalble and worked hard to get me a monthly payment that I could afford. She listened to my needs and wants when it came to the type of car I was looking for and she really put me in a car that exceeded my expectations. Shannon did a great job of explaining all off the features of the vehical. She went over and beyond to make sure that I got the opportunity to take the car home that day for a test drive. When I returned to the dealership for signing...Stephen Robbins was the salesperson I delt with. He was very accomidating, laid back and very nice. He explained everything about the paper work very well, introduced me to the people in the service and parts department, set up my appoitment for my first oil change, contacted my insurance company, put gas in the car, made sure the car was washed/cleaned, set up my blue tooth and showed me how to operate the vehical. I appreciated the fact that Summit Toyota had a great deal of respect for me and my time. I was not in the dealership for hours getting paperwork signed. They paid attention to the details but were able to get me in and out within about two hours. I would definitely go back and recommend them to anyone who is looking for a car. More

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My husband and I came in on Memorial Day. My car "died" on the previous Friday. Shannon S. took me for two test drives. I cannot say enough about her friendliness and desire to get me a good deal. "died" on the previous Friday. Shannon S. took me for two test drives. I cannot say enough about her friendliness and desire to get me a good deal. We left that evening, after making an appointment with Brett (as Shannon would not be working when we were available to come back. Shannon went out of her way to apologize and make sure that we would be taken care of.) We came on Tuesday evening, Brett asked Steve Robbins to help us. Brett is the bomb. I appreciated his desire to please the customers. Steve was VERY willing to help us. Steve conferred with Brett and made a great deal on a Toyota Camry. Garrett was also helpful, and got us some great rates. I really cannot say how fortunate the management of Summit Toyota is to have such a great team, ESPECIALLY THE PERSONS I HAVE MENTIONED BY NAME. If I were their supervisors, I would do whatever it took to keep them as employees. Even salespersons that were not working with us were nice. I was especially impressed that these people were willing to work so late to accommodate us. Even when we mentioned about the late time, we were told that it was ok. Steve said to us several times that we should not worry about the time. He smiled and said, "If I had a quarter for every time I worked late, I would be rich!" I appreciated his sense of humor at such a late hour. We signed papers around 10 pm, and Garrett made us laugh and feel comfortable during the process. He even talked to my granddaughter about an ice cream cone when she got antsy. That is a little thing, I know, but it showed me that even at 10 pm Garrett was not willing to hurry us out of there. I drove the Camry today and am super pleased with it. I will recommend Summit Toyota, and have already done so, to others. I take care of an MS patient, and met her at Summa Outpatient Pain Center today. The valet staff all ooooed and ahhed about the car. (And since I did not pay them I figure they meant it!!!!!!!!!!!!!!!!!!!!!) More

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Each and every person my wife and I came in contact with were extremely friendly and helpful. Both Rob and Stephen went the extra mile to ensure we picked out the exact vehicle that we wanted. were extremely friendly and helpful. Both Rob and Stephen went the extra mile to ensure we picked out the exact vehicle that we wanted. More

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Everyone was fantastic! Very friendy and HONEST and extremely helpful. Would definately refer clients to this dealership. Bill and Tony in financing were awesome. This was the first dealer we visited extremely helpful. Would definately refer clients to this dealership. Bill and Tony in financing were awesome. This was the first dealer we visited and after many we went back. Best customer service ever:) More

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