Stephenson Liberal | Page 4

Very Helpful in finding me the right vehicle and auto loan for me and my family i really appreciate them and their patience within the deal i am very satisfied with what i left with and will be coming ba loan for me and my family i really appreciate them and their patience within the deal i am very satisfied with what i left with and will be coming back in the future More

by bradentaylor103 Verified Customer Verified Customer

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We highly recommend Naples Chrysler, Dodge, Jeep & Ram. They have an outstanding selection of vehicles with affordable financing. As Important to my husband and I, was the excellent customer service. Th They have an outstanding selection of vehicles with affordable financing. As Important to my husband and I, was the excellent customer service. The employees are knowledgeable, friendly and courteous. Since customer service is lacking in many companies, this company is head and shoulders above those companies that don't seem to value their customers. We would like to specifically thank Stephenson and Angelo for their excellent customer service. More

by dgweir3 Verified Customer Verified Customer

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Stephenson really listened and followed thru with a speedy, well done purchasing experience. Dariel was super fun too speedy, well done purchasing experience. Dariel was super fun too More

by kabchandler Verified Customer Verified Customer

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I was impressed with their professionalism. I shared with them where I needed to be in payments and which vehicle I was interested in. They made it happen. We agreed over the phone and when I c I shared with them where I needed to be in payments and which vehicle I was interested in. They made it happen. We agreed over the phone and when I came there to sign papers there were no surprises. Stephenson was very knowledgeable, professional and patient with us. We highly recommend you. More

by propostersandprints Verified Customer Verified Customer

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Ivan and Dariel were both very helpful in making the purchase easy. We will recommend friends and family to them. purchase easy. We will recommend friends and family to them. More

by jeffriopelleconsulting Verified Customer Verified Customer

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Mister Anthony was a phenomenal employee I have met on Sunday he engaged and encouraged me to come next and the he made that happen first classe for this man Sunday he engaged and encouraged me to come next and the he made that happen first classe for this man More

by ducasse17 Verified Customer Verified Customer

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Really had to work hard to get price of vehicle to what we were willing to pay. Yall need to be easier to make a deal on a 9 year old vehicle with two recalls that parts aren't even ready to be replaced. we were willing to pay. Yall need to be easier to make a deal on a 9 year old vehicle with two recalls that parts aren't even ready to be replaced. More

by laurie.diorio Verified Customer Verified Customer

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I purchased my second Dodge Challenger last month for $37,000, and the service experience since then has been extremely disappointing. Prior to purchase, Stephenson assured me a rental car would be provi $37,000, and the service experience since then has been extremely disappointing. Prior to purchase, Stephenson assured me a rental car would be provided while my vehicle was with an outside vendor for the $1,700 ceramic coating, but timelines were never clearly communicated. The day after purchase, I discovered multiple cracks in the windshield and specifically requested it be replaced under my 5 year warranty before the ceramic coating was applied. Stephenson agreed. I was told to come in on Sunday at noon, only to arrive and be told no help was available because Hertz was closed. This was disorganized and a complete waste of my time. After losing confidence in Stephenson, I attempted to work directly with Phil, who did not take ownership and redirected me back to Stephenson. Despite clearly communicating to Stephenson, Phil, and Trey multiple times that the windshield needed to be replaced before coating, the car was returned to me fully coated with the original cracked windshield still intact. Additionally, the passenger window is now malfunctioning and will not close, which is concerning given I was told the vehicle had no prior damage or service issues. When I escalated these concerns further, Phil’s supervisor laughed and blamed Stephenson’s age, which was unprofessional and unacceptable. At this point, I have lost trust in the dealership. I am requesting prompt resolution of the cracked windshield, repair of the malfunctioning passenger window, and re tinting and reapplication of the ceramic coating by Trey as originally promised. I would appreciate confirmation of next steps and a clear timeline for resolution. More

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Stevenson was very professional and did a great job explaining the process and expediting the sale explaining the process and expediting the sale More

by rceckstrom Verified Customer Verified Customer

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Stephenson was amazing. Brent N. Was a great resource and Angelo in finance was knowledgeable and explained the terms and assisted in the final decision. I would recommen Brent N. Was a great resource and Angelo in finance was knowledgeable and explained the terms and assisted in the final decision. I would recommend Chrysler Jeep and especially Stephenson !!! More

by skipspacs Verified Customer Verified Customer

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