Sterling Smoak

Best service department . Very attentive and outstanding product knowledge . Nathan is the best and goes over and beyond to make sure you our satisfied with the service. I’ve Very attentive and outstanding product knowledge . Nathan is the best and goes over and beyond to make sure you our satisfied with the service. I’ve had several different types of vehicles and I always come back to Jag bc service dept is the best hands down !!! More

by MICHELLEAPEREZ Verified Customer Verified Customer

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The service department is great, however, I’ve had nothing but a difficult time with the finance manager and director. I keep getting promises of getting call backs and ensuring my issue will be resol nothing but a difficult time with the finance manager and director. I keep getting promises of getting call backs and ensuring my issue will be resolved regarding the dealership sending my payoff quote, and I get sent to voicemail or completely ignored. More

by darbysjones Verified Customer Verified Customer

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Fantastic team at Land Rover Boerne. Professional, fast and reliable service every time. Highest rating from a repeat customer. Professional, fast and reliable service every time. Highest rating from a repeat customer. More

by M. Foley Verified Customer Verified Customer

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Lorena and Timo were super helpful in making sure my flat tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. More

by Ashley Trevino Verified Customer Verified Customer

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Thomas provided great service, information, and follow-up. He made our experience and encounter enjoyable and hassle free. follow-up. He made our experience and encounter enjoyable and hassle free. More

by JGUAST01 Verified Customer Verified Customer

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The best car buying experience ever. I will highly recommend this dealership and salesman Sterling. I will highly recommend this dealership and salesman Sterling. More

by GERRY_CANTU Verified Customer Verified Customer

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Salespeople are very friendly and helpful and the finance people as well, but a disparity of $3000 on the trade-in (which I did sign) was quickly forgotten and the letter of the law was more important than i people as well, but a disparity of $3000 on the trade-in (which I did sign) was quickly forgotten and the letter of the law was more important than integrity More

by DALE.JANWOLTMON Verified Customer Verified Customer

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Sterling in the Sales department was a pleasure to work with. He made my buying experience a breeze. with. He made my buying experience a breeze. More

by LEWANDOWSKI Verified Customer Verified Customer

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My experience was not favorable. Communication was poor and it took a long time to get my vehicle. When I did receive my vehicle it was not detailed as promised. There was standing w Communication was poor and it took a long time to get my vehicle. When I did receive my vehicle it was not detailed as promised. There was standing water inside the spare tire compartment. I was told that a ceramic coating was applied; however, it doesn't look like it at all. I purchased the extended warranty and according to the service provider I was supposed to receive a PIN from the dealer. I asked several times about it and didn't receive anything from them. Upon delivery of the vehicle, the infotainment center was malfunctioning. Since I only had the vehicle a couple of days the warranty company told me to take it back to the dealer. I called them and they basically said it's not their problem. Finally, I had speciality military license plates. I told the finance guy that when we were doing the paperwork. He said all he needed was a copy/picture of the plates and they would be transferred over. We'll today I received regular old plates...again with no explanation. More

by LHARGROVE.LH Verified Customer Verified Customer

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The service was remarkable. Augustine went above and beyond to make sure our car was repaired, New parts were used and we were taking care of the whole time. we have been using Augustine went above and beyond to make sure our car was repaired, New parts were used and we were taking care of the whole time. we have been using this dealership for a few years now, and will not go anywhere else! More

by hollyholleway Verified Customer Verified Customer

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