Steve Arnold

Buyers Beware! Do your homework upfront! They have a non-negotiable processing fee of $899. They require a credit check even if you are not financing! They also Do your homework upfront! They have a non-negotiable processing fee of $899. They require a credit check even if you are not financing! They also collect sales tax for out of state sales. There is a lot of red tape with this dealership, so we walked away. We also had a friend interested in one of their vehicles, and when we informed them of the nonsense, they also walked away... More

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They work with you to make you happy great job Koons Sterling ford to make deals that work for you. THANKS FOR MAKING IT HAPPEN!!! Sterling ford to make deals that work for you. THANKS FOR MAKING IT HAPPEN!!! More

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Yannick was very friendly and very knowledgeable about the truck I wanted to buy and the finance manager was very friendly to. It was worthwhile for me too drive from Pennsylvania to buy this truck!!!! the truck I wanted to buy and the finance manager was very friendly to. It was worthwhile for me too drive from Pennsylvania to buy this truck!!!! More

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New Car Purchase In January 2019 I purchased a 2018 Ford Taurus. The experience was wonderful and completely stress free. I have purchased 3 automobiles from Koons and In January 2019 I purchased a 2018 Ford Taurus. The experience was wonderful and completely stress free. I have purchased 3 automobiles from Koons and my salesman was Steve Arnold and everything was more than I expected. I live in Michigan and I can say that the 700 miles was well worth the drive. I love my Taurus, I love Koons and I love my salesman Steve Arnold More

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Leased a 2018 Explorer Sport I had a very positive experience leasing my new car. Yannick was great to work with and would definitely buy/lease again from him next time! I had a very positive experience leasing my new car. Yannick was great to work with and would definitely buy/lease again from him next time! More

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Highly recommend Koons Sterling Ford, had a great experience Had a great experience with Koons Sterling Ford. Straight forward, efficient, professional, no games or jargon - just good folks, running a professio Had a great experience with Koons Sterling Ford. Straight forward, efficient, professional, no games or jargon - just good folks, running a professional operation and crushing it. A tip - ask for Steve Arnold. Great guy to deal with, just knows his stuff, down to earth, professional, no heavy pressure or gimmicks. Same for all I dealt with - Dave Cumba also, just pure pro. Thanks guys!! I scanned all Ford dealers within 150 mile radius of Northern Virginia for the 2018 Expedition Platinum, and shopped each. Koons Ford Sterling and their pro operation won on selection, price and communications. Keep it up guys, really appreciate your help and never been so happy with a car purchase and the car I ended up with. Cheers! More

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Fantastic car buying experience After another dealership failed to secure the car I wanted twice, we found Koons Ford in Sterling. The vehicle I wanted was advertised on the Koons we After another dealership failed to secure the car I wanted twice, we found Koons Ford in Sterling. The vehicle I wanted was advertised on the Koons website, I reached out by email and promptly received messages from Steve and Danny. Steve was extremely responsive and emailed me several times about the vehicle making sure to answer all of my questions. The process was hassle-free and I got a fair price on my trade-in. Would highly recommend Koons Ford Sterling after this experience. More

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Staff works with you every step My soon-to-be wife and I just bought a 2017 Ford Escape Se over the weekend and we definitely enjoyed our overall experience with all the employees we My soon-to-be wife and I just bought a 2017 Ford Escape Se over the weekend and we definitely enjoyed our overall experience with all the employees we came in contact with at this location. Our Salesman was Steve Arnold and he did an impeccable job finding the exact car we wanted! Thank you to the everyone we came in contact with (Steve Arnold, Adrian Tiaga, Mike Palmer, Tom Murray, Danny Islam, and Ethan Gonzalez) for their outstanding patience, and for working with us every step of the way to get a great deal to buy our first new car. More

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Great experience with awesome staff! We had the stress of car shopping turn into the most pleasurable experience. Our sales consultant, Steve Arnold, was quite knowledgeable and one of th We had the stress of car shopping turn into the most pleasurable experience. Our sales consultant, Steve Arnold, was quite knowledgeable and one of the most patient and pleasant people we've ever dealt with. The entire staff from the sales manager to Ricky, our financial analyst were outstanding. Our entire transaction was done with ease and handled in a professional manner. Koons Sterling Ford makes you feel like family! More

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How bout that Wow! I just purchased a 2017 Ford Mustang from Steve Arnold from Koons Ford and I am elated. The WOW prices can't be beat. This is my first time purchasing I just purchased a 2017 Ford Mustang from Steve Arnold from Koons Ford and I am elated. The WOW prices can't be beat. This is my first time purchasing a new car and Steve Arnold and the financing department (PG Mike) were able to in it with an outstanding price and loan rate. No hassle, just price given, signed the papers and was out the door. Best car buying experience I've ever had and can't wait to see these guys again. I left feeling like I met a friend who just so happened to have a car I loved and he wanted me to have it for the best price I could get. Thanks again guys! More

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