Steve Arnold | Page 9

Koons Ford is great. The staff at Koons is great. I had a long day and wait for my car by my choice. I was offered a loaner but did not take one. The staff was great. Ever The staff at Koons is great. I had a long day and wait for my car by my choice. I was offered a loaner but did not take one. The staff was great. Everyone is friendly and treats you as if you were family. I have to say John and Steve are two great men. The next day my husband and I were back to purchase a new car. We both thought it would never happen but the Koons Ford team made it happen for us. Thank you everyone. Steve Arnold was the best. He has a very caring attitude and is not in it just for selling a car for his commission he is there for the person. I can't say enough good things about him. John Bolling is also a wonderful person. He treated me as if I was a family member at his house for a visit. He kept me informed about everything that was happening with my car. Such a great and caring man. More

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One of a kind saleman Steve Arnold Steve Arnold made this deal for me, without him I would not have my 2015 Ford Edge Sport. I had my doubts a deal could be made and Steve worked his Steve Arnold made this deal for me, without him I would not have my 2015 Ford Edge Sport. I had my doubts a deal could be made and Steve worked his magic. I came all the way from Maryland and I'm glad I did. Also want to thank Danny in Financing, he got me a rate I could not get at my Credit Union. Thanks again Steve, Danny and Koons Sterling Ford. I highly recommend this Dealership and I look forward to doing business again on my next Vehicle. More

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Amazing sales person I just want everyone to know I had an Awesome experience here at Koons Sterling Ford. My sales person Mr. Steve Arnold from the time we met online to I just want everyone to know I had an Awesome experience here at Koons Sterling Ford. My sales person Mr. Steve Arnold from the time we met online to 3 days after my purchase has been Top Notch. His personable skills and his knowledge of his vehicles is identical to none. When I arrived to the dealer he was ready to go and had a huge smile on his face to kindly greet you. No sales pitch and no forcing you to by this Today. Job well Done Mr. Arnold. And to Mr John one of the managers was Awesome as well. They made me feel right at home and worked magic for me to take home one of there vehicles. If you are in the area stop in and ask for Steve Arnold. Tell him Buffalo sent you. More

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Best Deal I just bought a new Transit Connect from Koons. I was very pleased with the costumer service and especially pleased with my sales person Steve Arnold. I just bought a new Transit Connect from Koons. I was very pleased with the costumer service and especially pleased with my sales person Steve Arnold. He really worked to get me the best deal. More

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Thank you! I was lucky enough to speak with Steve Arnold via the instant messaging functionality on the Koons Ford Website. From the start I knew I was in good h I was lucky enough to speak with Steve Arnold via the instant messaging functionality on the Koons Ford Website. From the start I knew I was in good hands. Steve took a stressful situation and made it easy for me and my wife. Thank you! I couldn't be more pleased with the customer service, Steve listened to what we were looking for and directed us in the correct direction. Once we were ready to proceed we worked with Anthony Southern - again an amazing experience. He worked with us to ensure that we were comfortable with the monthly payment - went above and beyond to help us. We will shop at Koons for all future purchases. More

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Buy your car at this dealership and ask for Steve Arnold I reside in NYC which is a 3.5 hr drive to this dealership. I wanted to point out that this dealership is the BEST I have ever dealt with. I purchased I reside in NYC which is a 3.5 hr drive to this dealership. I wanted to point out that this dealership is the BEST I have ever dealt with. I purchased 2 vehicle's from Steve Arnold. Steve is the best car salesman I have ever dealt with. His professionalism and friendliness is never been experienced from before at any dealership. He is not "pushy" and treats you as a friend not a "buyer" If you are looking for a Ford go to him and this dealership. EVERYONE is outstanding and there prices CANNOT be matched. I would HIGHLY recommend this dealer. More

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Superb Experience x 2 I bought a V6 Mustang with Steve in the beginning of March and he was awesome. He walked me through everything and worked with me to really address my I bought a V6 Mustang with Steve in the beginning of March and he was awesome. He walked me through everything and worked with me to really address my needs. We debated the GT and I decided against it. I ended up back here 3 weeks later after talking with Steve for a week to get the GT. He worked with me and answered my many (MANY) calls all week. I probably annoyed him but he still helped me out. We made it work and I couldn't be happier with my GT or Steve and my entire experience with Koon's ford. Awesome dealership! More

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Excellent as always! I have been purchasing vehicles from Koons Sterling Ford for over 20 years. My recent purchase of a 2015 Fusion proved once again why I keep coming ba I have been purchasing vehicles from Koons Sterling Ford for over 20 years. My recent purchase of a 2015 Fusion proved once again why I keep coming back. Steve Arnold was an extremely professional and personable salesperson. Abe Yousef made sealing the deal effortless. I had purchased the maintenance plan for my 2010 Fusion and, because of the excellent service provided by the dealership, I purchased it once again for my 2015 Fusion. I am a stickler when it comes to customer service and Koons Sterling Ford has NEVER let me down! More

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Great Sales Experience Steve Arnold was exceptional when buying our Ford Fusion. He was straight forward and worked hard, going above and beyond to make it a pleasant experi Steve Arnold was exceptional when buying our Ford Fusion. He was straight forward and worked hard, going above and beyond to make it a pleasant experience. He spent several hours with us without making us feel stressed or rushed. I don't know how we could ever buy a car from someone else after working with him! More

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Customer Service Brings Customers Back Made a purchase at Koons Sterling Ford on 17 Jan 2015. Started my search online with Koons salesman Steve Arnold. Steve answered my questioned clearly Made a purchase at Koons Sterling Ford on 17 Jan 2015. Started my search online with Koons salesman Steve Arnold. Steve answered my questioned clearly and got my attention by making recommendations concerning my trade. I have made many auto purchases for myself and my family over the years and this I must say was the most satisfying. Although, I looked a several Ford trucks which I truly liked and will look to upgrade at some time in the future. Because of the service received at Koons Sterling Ford I will surely start my search there. Thanks again to Steve and everyone at this dealership who made this a enjoyable experience. More

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