Steve Bangerter
Steve Bangerter at Kentson Car Company
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Steve Bangerter

Sales Manager

Kentson Car Company

642 South 500 East
American Fork, UT 84003

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4.9
138 Reviews

When I'm not working, you can find me golfing, hunting, camping or spending quality time with my beautiful wife"

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

4.9

138 Reviews

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138 Reviews of Steve Bangerter

March 11, 2024

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Employee Rating

Steve was awesome to work with we got financing done in a few minutes and the environment is super chill no stress! More

by rogersky000
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Recommend Dealer
Yes

February 21, 2024

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This was a refreshingly good experience and the best we’ve ever had working with a car dealer!It was not hurried, no pressure and Steve made the experience actually enjoyable! More

by rogerbird20
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

November 09, 2023

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Steve was amazing to work with. He made the process simple and easy for me picking out my truck. He wasn’t pushy at all and allowed me to feel everything out! Definitely recommend c More

by Ty Marz
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Recommend Dealer
Yes

October 20, 2023

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Not pushy and very easy going! Didn’t feel pressure at all! Would buy from them again More

by jacielee143
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Recommend Dealer
Yes

October 18, 2023

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It was a great experience buying a car from them. There was no pressure and Steve was easy to work with and answered all of our questions. Very low key, yet professional atmosphere. We would buy from More

by Thompson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 18, 2023

Thompson responded

Thanks for a great experience.

August 16, 2023

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We haven’t bought our dream vehicle yet but we have been in multiple times and Steve has been very patient and helpful. Very low pressure and laid back approach which is hard to find when shopping for a car More

by Susann Hughes
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Recommend Dealer
Yes

July 15, 2023

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My wife and I bought a 2021 F150 from them in March 2023. They assured me that everything was still under the full dealer warranty given the low mileage so I wasn’t too concerned about it having any issues a More

by Craig
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jul 21, 2023

Kentson Car Company responded

Craig, We appreciate you sharing your opinion/experience online. Sorry to hear of you having issues with a truck you purchased and your overall experience with Steve and our Company. We have been in business for over 20 years and have thousands of positive reviews and happy customers across the country. We never like to see or hear negative thoughts about our company or our team members, but we appreciate the constructive feedback to help us improve. A few things in regard to your review id like to address. We have every vehicle inspected by a third-party company to help avoid car issues. When you left with the vehicle, everything was in working order. I wish this wasn't the case, but unfortunately, cars can have issues at any time outside of our control. This is the first time we've heard about the issues you were having that the factory warranty wouldn't cover some warranty items for you due to aftermarket parts. We didn't install any aftermarket parts or additions to this truck, but would still be happy to help you navigate the repairs if you still need them. We have company policies in place to help keep our process consistent for all of our customers. These policies help with things like discounts, gas, and products. We offer military discounts, make sure each car has at least 1/4 tank of gas, and offer all customers the same extended coverage options on vehicles. All of these policies are made to enhance an overall customer experience during the purchase and years after you leave with a new car. Again I hope you accept our apologies for any wrongdoing on our part. We would love to assist in helping remedy the situation and are always happy to own up and make right for our mistakes. Feel free to get back in touch with us and we would love to talk through your concerns and see if we can assist. We appreciate your business and look forward to hearing from you soon. Kentson Team

Aug 10, 2023

Craig responded

I appreciate the response but frankly some of your response does not match my experience. I did not leave the dealership with 1/4 tank of gas. I went straight to the gas station and have a picture of filling up the tank to show that. Not to mention I was under the impression that I would be receiving a full tank of gas, not 1/4. Regarding the discounts being the same to customers, my friend received a nurses discount just a week or two before our purchase. When we asked about it, Steve told us that they normally do offer discounts for nurses but for this truck they wouldn’t be which I don’t think fits the “consistent customer experience” you mention. I asked Steve multiple times about filling the gas tank to which he said he was asking the manager and then never followed up. If you want to refund me the nurses discount and some gas money that seems like an appropriate remedy for my experience. Regarding the issues with the truck. It is my understanding the truck was one of the store managers before I bought it, so I find it hard to believe that he didn’t know more about the aftermarket parts, and how it effects the warranty, or any of the potential issues. I recognize I should have been more diligent in my purchase and inspected the vehicle more closely. I assumed that because it was a newer car with low miles it wouldn’t have any issues and if it did, it would all be covered by the factory warranty. Then given the positive reviews for your dealership I trusted the dealer to disclose any issues. The truck has alignment and braking issues that seem to be related to the aftermarket leveling kit which I’ll have to pay for repairs on. These issues were noticeable from the day I got the truck so I assume the store manager who had the truck before me was aware of them. At the time I wasn’t concerned about the issue because I assumed it would be repaired under the warranty. Now I know that isn’t the case.

April 01, 2023

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Kentson Car Company was awesome to work with! Steve was very helpful and made the experience quick and easy! It was a no pressure situation, but they were there to give you details and informatio More

by makaleb
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Recommend Dealer
Yes

Other Employees Tagged: Ammon Clark

March 31, 2023

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Professionalism, Inviting and selection of Great vehicles are only a few ways to describe Kentson and their staff, specifically Steve Bsngerter. More

by Ely Daoud
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Recommend Dealer
Yes

March 31, 2023

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We had an amazing experience. The best one we had at any dealership we have ever been to. Thank you Steve for the incredible service . More

by Crystal
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Recommend Dealer
Yes
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