Steve Baruffi
Steve Baruffi at Jack Madden Ford Sales Inc

Steve Baruffi

Finance Director

Jack Madden Ford Sales Inc

825 Boston-Providence Turnpike
Norwood, MA 02062

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4 Reviews

Steve brings over 10 years of financial expertise to his role, helping customers feel confident and informed throughout their buying experience. Originally from South Jersey, he drives a Bronco Sport he loves for its dependability and perfect fit for his family of four, and when he’s not spending time with his two kids, you can usually find him on the tennis court, often winning.

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4 Reviews

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4 Reviews of Steve Baruffi

June 06, 2026

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Isabelle is a knowledgeable service writer. I have only had oil changes done and no problem. Once brought in for decrease in gas mileage in new truck from 24mpg to 17 mpg on same highway and fe More

by sandiebock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darien Keith, Dave Pacheco , Isabelle

Jun 08, 2026

Jack Madden Ford Sales Inc responded

Sandie, we are glad to hear that Isabella has been able to provide great customer service on your visits in thus far! Gas mileage discrepancies are extremely hard to prove when speaking to the manufacturer, but we would be happy to do our best on your next visit in and talk through how we can work on this for you. If you would like to talk this through further, please call 781-762-4200 and ask for Dylan.

May 28, 2026

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Good job. It went fairly smooth. All worked out to a satisfactory conclusion. Good job. More

by SLYRO
Recommend Dealer
Yes

Other Employees Tagged: Christian Schulz , Jason

May 28, 2026

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review! We appreciate you!

May 08, 2026

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First time in this ford dealership and I was amazed the friendliness of the entire staff. No high pressure, it was not stressful at all Alex and Max were very knowledgeable and understanding More

by toyo1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Guia , Max in finance

May 11, 2026

Jack Madden Ford Sales Inc responded

Thank you for taking the time to leave your kind review! We will pass on the kind words over to Alex and Max!

February 18, 2026

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Worst experience with them. Say one thing and do another. Would never give them my business. All set to purchase a vehicle with them, shook hands with two people and even confir More

by LToc
Recommend Dealer
No

Other Employees Tagged: Jason and Steve

Feb 18, 2026

Jack Madden Ford Sales Inc responded

Thank you for your feedback. We’re sorry to hear that you left feeling frustrated. That’s certainly not the experience we aim to provide. Leasing can sometimes become confusing, especially when there is a current lease involved with remaining payments. Payoff amounts and program details can affect final figures, and occasionally that can change how a deal is structured from initial discussions. We also regret any miscommunication that may have occurred during your visit. We value clear and professional interactions at all times. If you’d like to discuss this further, we’re happy to connect and review the details with you. Best regards,
 Jack Madden Ford

Feb 18, 2026

LToc responded

Wasn't confusing at all and didn't need to be. It was very straight forward. You guys said one thing and then changed it when it came time to sit down with finance. I explained a deal I had with another Ford dealership and why it would make more sense to go with them and you came back with this deal to make it work with you guys. I walked and said let me look at everything and get my exact payout from my current car and confirmed not once but twice what you were offering me. Happy to upload the text exchange of what was confirmed if need be!! Wrote you back that I was all set to move forward and came down to finalize the paperwork. So your response above does not apply here. Please take ownership of your misstep and false sale practices.

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