Steve Belk | Page 4

It was smooth & quick to purchase my vehicle but I was a little discouraged I wasn't shown many aspects of the vehicle. I was never offered accessories for the vehicle nor did anyone set up my service for o little discouraged I wasn't shown many aspects of the vehicle. I was never offered accessories for the vehicle nor did anyone set up my service for oil change. More

by skcatalina Verified Customer Verified Customer

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Great experience! Every one that I worked with was very Professional and worked hard to make my purchase work for us both , My salesperson Britney Aleman professional Every one that I worked with was very Professional and worked hard to make my purchase work for us both , My salesperson Britney Aleman professional and Great to work with! More

by Donnie.hendrickson Verified Customer Verified Customer

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We were disappointed that at our 1st service they didn't take care of the 3 minor cosmetic issues supposedly covered under our new car warranty. We'd scheduled tge appt far in advance, & after keeping the c take care of the 3 minor cosmetic issues supposedly covered under our new car warranty. We'd scheduled tge appt far in advance, & after keeping the car for an extra day even, they said they didn't have time to do that work. More

by Rich Verified Customer Verified Customer

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Brittany was wonderful to us. She is courteous, honest, and caring. We appreciated her help She is courteous, honest, and caring. We appreciated her help More

by probberson Verified Customer Verified Customer

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Smooth fast no hassle process. Steve made the experience great and ended up with a great deal and even better vehicle. Highly recommend Steve made the experience great and ended up with a great deal and even better vehicle. Highly recommend More

by Ryan M. Verified Customer Verified Customer

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I recently visited this dealership and was thoroughly disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack o disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack of responsiveness is unacceptable and unprofessional. • Inefficient Service: A simple tire change took over two hours to complete. During this time, I observed staff members engaging in inappropriate conversations about customers, which was both unprofessional and disconcerting. • Misleading Advertising: The dealership advertised vehicles at prices that did not reflect the actual cost. Upon expressing interest in a particular car, I was informed of additional charges amounting to several thousand dollars, far exceeding standard taxes and fees. This bait-and-switch tactic is deceptive and undermines customer trust. Overall, my experience was marked by poor communication, unprofessional behavior, and misleading sales practices. I cannot recommend this dealership to others and advise potential customers to exercise caution. More

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Great buying experience and great customer service with reasonable time spent during the purchase ...Thanks reasonable time spent during the purchase ...Thanks More

by dwoodard1030 Verified Customer Verified Customer

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Steve and Alpine were great to work with. Once we came to an agreement, the process was smooth and fairly quick. Once we came to an agreement, the process was smooth and fairly quick. More

by jasonmhalliday Verified Customer Verified Customer

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The sales team was both patient and understanding in helping me look for the right vehicle that suits my needs and gave me the best velue for my trade in. helping me look for the right vehicle that suits my needs and gave me the best velue for my trade in. More

by laurennbarber Verified Customer Verified Customer

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Steve was great. He made every part of trading in my vehicle with my new purchase seamless. He made every part of trading in my vehicle with my new purchase seamless. More

by schlumorr Verified Customer Verified Customer

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