Steve Berman | Page 21

Perfect Sale My sale person Steve made me feel right at home. The building was nice and clean. It was a friendly atmosphere and I didn't mind sitting and negotiati My sale person Steve made me feel right at home. The building was nice and clean. It was a friendly atmosphere and I didn't mind sitting and negotiating a price for my new Pathfinder. I told them what I was looking for and the price I can pay and they made it happen. More

by Dpittman Verified Customer Verified Customer

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purchase new car. Great service and product. Friendly, customer oriented. Reasonable price. Sufficient numbers of available choices. Good location easy to find. Clear Great service and product. Friendly, customer oriented. Reasonable price. Sufficient numbers of available choices. Good location easy to find. Clear show room. Knowledgeable and professional sales people. More

by larry Verified Customer Verified Customer

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Amazing service Great team, makes you feel like family not just a guest. Everyone extremely nice and caring. Steve and Paul are the real deal. Everyone is trying to h Great team, makes you feel like family not just a guest. Everyone extremely nice and caring. Steve and Paul are the real deal. Everyone is trying to help ensure your happy and getting what you want instead of just trying to get a sale and rip you off. Will definitely return next time in the market for a vehicle. More

by Tmasonw Verified Customer Verified Customer

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Third altima Good deal, warm atmosphere. Felt like I was treated like part of Bill Kay Nissan family. This is why our last 3 cars bought were from Bill Kay Nissan. Good deal, warm atmosphere. Felt like I was treated like part of Bill Kay Nissan family. This is why our last 3 cars bought were from Bill Kay Nissan. More

by KENDALL.DONALD Verified Customer Verified Customer

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I am very happy with my new car I went to Continental Nissan first, than I came to Bill Kay Nissan. What a difference the way I was treated by everybody. Steve Berman spent many hour I went to Continental Nissan first, than I came to Bill Kay Nissan. What a difference the way I was treated by everybody. Steve Berman spent many hours with me, test driving and explaining Everything on the new Rogue. He is knowlegable and nice. I drove home in my new car the same day. I am very happy with the deal I got. More

by ASTANKE Verified Customer Verified Customer

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Very helpful polite group of people. I had an remote starter installed in my new Rogue. The service department was very nice and explained what would be done. After installation they spen I had an remote starter installed in my new Rogue. The service department was very nice and explained what would be done. After installation they spent time showing me how to work it and took time to just talk to me. More

by TOTALLYAVON2019 Verified Customer Verified Customer

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Second time purchase through Mr Steve Berman. Mr Berman is execellent to deal with. Very down to earth. I bought from him 12 years ago and he still remember the details (although the computer do n Mr Berman is execellent to deal with. Very down to earth. I bought from him 12 years ago and he still remember the details (although the computer do not have my record). Awesome! Kim is also very helpful. Mr Berman explained and help set up the automatic features. More

by DANHO8 Verified Customer Verified Customer

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Knowledgeable staff Our sales person was very knowledgeable about the vehicles we were looking at and pointed out the changes in the car from the previous one I had owned Our sales person was very knowledgeable about the vehicles we were looking at and pointed out the changes in the car from the previous one I had owned. Staff was friendly and helpful. I have purchased two cars from this dealership and would go back again. More

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Trickiest review I ever had to write First off I really don’t have a bad word to say about the dealer during the car buying process. Steve in sales was excellent, management was awesome, First off I really don’t have a bad word to say about the dealer during the car buying process. Steve in sales was excellent, management was awesome, and finance was a breeze... The problem I have is i am 1000% unsatisfied with the Brand New 2018 Maxima I purchased. When I purchased it I did like the car. The price and vehicle I thought was a great fit for me. But after driving the car for 30 mins, it became very uncomfortable to drive . It’s very narrow in the front and during the test drive it wasn’t an issue. My problem is after I bought the car how I was treated. I told Steve I was totally disatisfied with the vehicle and he was nice and apologetic via email. But his only suggestion was to come in during some March sale and buy another car when the incentives are back. Now i know many options are limited about fixing my current situation but suggesting to tough it out and come back later and buy something else .. is a little out there.. I know it may be a valuable solution but it doesn’t address the next day after delivery . I didn’t even get a phone call, invite to dealer to try and fix the problem or nothing.. I can’t be any more dissatisfied as a Customer.. I know I’m the one to purchase vehicle and it’s ultimately on me. I understand that. But I’m not very content on how I was treated after contract was signed.. So after receiving no call from dealer about my unhappiness. I called and asked for a manager and I spoke with Rooselvelt. He pretty much was stoic and said nothing he could do besides trade me out. When I insisted I was buried upside down. I was told well there ain’t nothing we can do.. Despite being a satisfied 4 time previous Bill Kay auto group purchaser.. and this being number 5. I don’t think I will ever go back again. I pretty much have had zero sympathy or even humbled via the problem. And it really hurts because the whole process was amazing otherwise . I guess after you buy you don’t matter anymore More

by RUNTHERACK81 Verified Customer Verified Customer

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Fantastic Very informative and easy to deal with!!! Highly recommend. Purchased a new car with ease and met financial requirements. Great dealership to work wit Very informative and easy to deal with!!! Highly recommend. Purchased a new car with ease and met financial requirements. Great dealership to work with. Xxxxxxxx More

by Coanrogue2019 Verified Customer Verified Customer

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