Steve Botting | Page 2

Ken Ganley Kia of New Port Richey responded

We're truly sorry to hear about your recent experience and the frustration it caused. This is not the level of service we strive to provide, and we take your feedback seriously. We understand how important it is to be treated with respect and professionalism, and we regret that we fell short in your case. We would appreciate the opportunity to learn more about what happened so we can address the situation directly and make improvements. If you're open to it, please contact our Service Manager Nick Dorsey at 727-645-0989 or Ndrsey@ganleyauto.com so we can better understand your concerns. Thank you for taking the time to share your feedback—we're committed to doing better.

Ken Ganley Kia of New Port Richey responded

That’s fantastic to hear! We’re so glad the process was smooth and quick for you. Thank you for choosing us — we truly appreciate your business and are happy to have you as a satisfied customer! Katharine Stahl

Ken Ganley Kia of New Port Richey responded

Thank you for choosing Ken Ganley Kia New Port Richey, Alex! I'm thrilled to hear that Steve provided you with excellent service during your purchase of a certified pre-owned car. I'm glad he was patient and able to help you stay within your budget. I appreciate your business and hope you're enjoying your new vehicle! Sincerely, Shawn Visconte svisconte@ganleyauto.com