Steve Cook
Steve Cook at Southern Hyundai Chesapeake

Steve Cook

Service Manager

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

4.7
22 Reviews
4.7

22 Reviews

Write a Review

23 Reviews of Steve Cook

May 06, 2024

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Employee Rating

Extremely happy with the service. Being able to book a appointment date without having to wait 6 weeks or mis great More

by BJWILL1A
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Pedraza, Angela Christie

May 04, 2024

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Outstanding Performance and my car was done at least 20 min early and the price was below the quote. They kept me informed and answered all my questions. More

by CHRIS@CSNOLAN.COM
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Recommend Dealer
Yes

May 04, 2024

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I am very satisfied with Southern Hyundai dealership and the service department And they treat you with respect. More

by JAMESNICKDAVIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Pedraza

May 03, 2024

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Jimmy and Ashley are a great team I will always buy my vehicles from Southern Hyundai Chesapeake. Buying from them was a great experience. A+ Showroom and Great customer service. I will be back when it's More

by BRANDONFORDCAR
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 03, 2024

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Great experience. Everyone seemed to know their jobs and got me out quickly. Would recommend this dealership More

by JOYOUS1553
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

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Good facilities, decent waiting time, services not covered by warranty are expensive including diagnosis services. More

by CARTAGENALUISM
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Recommend Dealer
Yes
May 02, 2024

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

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Employee Rating

I came to this dealership bc Hyundai corp told me too to try and get my brand new 2024 palisade fixed bc my dealer I bought it from couldn’t. They tried and didn’t get it right and when I left the dealershi More

by Cmwakap
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Angela Christie

May 01, 2024

Southern Hyundai Chesapeake responded

"Cmwakap" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2024

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Friendly, fast, professional and highly recommended. Can't wait to bring my car back for it's next service More

by CrazyMom
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Recommend Dealer
Yes

Other Employees Tagged: Sam Pedraza, Angela Christie

April 28, 2024

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Employee Rating

Amazing people! Wouldnt take my car anywhere else. They truly care about their customers. Can't wait to go back More

by CrazyMom
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 01, 2024

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 25, 2024

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Employee Rating

The team at Southern Hyundai Chesapeake- Brandon and Angela- analyzed the issues my suv was having and determined the problem. Angela was swift to assist me throughout my ordeal providing excellent cus More

by Gncontrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Davis, Angela Christie

May 01, 2024

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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