They are on top of service.
Very helpful with any questions or problem I have.
Very helpful with any questions or problem I have.
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by myrkaarellano15
Verified Customer
Verified Customer
Mar 01, 2022 -
Arlington Acura in Palatine responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
PROFESSIONAL and STRAIGHT FORWARD.
Very pleased with the maintenance and service received. Communication was excellent. Will bring my car back!
Very pleased with the maintenance and service received. Communication was excellent. Will bring my car back!
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by dan.kurczak
Verified Customer
Verified Customer
Feb 28, 2022 -
Arlington Acura in Palatine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
My MDX reported that my battery needed to be replaced
immediately. I called the Service Dept at Acura and they said to come over. Acura tested the battery and found a bad cell. The battery was replace
immediately. I called the Service Dept at Acura and they said to come over. Acura tested the battery and found a bad cell. The battery was replaced and I was back on the road in an hour. I appreciated the great service this dealer provided.
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by JAMOSER365
Verified Customer
Verified Customer
Jan 26, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!
Best service ever!! Staff is considerate as well as
knowledgeable and I’ve never had a bad experience.
knowledgeable and I’ve never had a bad experience.
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by pattyradwanski
Verified Customer
Verified Customer
Jan 17, 2022 -
Arlington Acura in Palatine responded
Thank you, Patty, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine!
Very good service I very much happy to be visit service
Very
good service I very much happy to be visit service department thanks to be dear for me
Very
good service I very much happy to be visit service department thanks to be dear for me
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by DAVID.VAINSHTEIN
Verified Customer
Verified Customer
Jan 12, 2022 -
Arlington Acura in Palatine responded
David, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Prompt and friendly service. Everyone at this location is
consistently nice and helpful. Fair pricing for maintenance.
consistently nice and helpful. Fair pricing for maintenance.
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by lisawags
Verified Customer
Verified Customer
Jan 11, 2022 -
Arlington Acura in Palatine responded
Thank you for choosing Arlington Acura in Palatine, Lisa, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Most practical and speedy. Staff are friendly. Cost is
affordable. Appointments are made on timr.
affordable. Appointments are made on timr.
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by Aslam S Zahir
Dec 28, 2021 -
Arlington Acura in Palatine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.
This is and will be the only place I take my vehicles
because of their good service.
because of their good service.
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by me17
Verified Customer
Verified Customer
Dec 28, 2021 -
Arlington Acura in Palatine responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I was very pleased with the service and the assistance
provided by the advisor, Steve. He informed me of the progress throughout my visit and was very patient and knowkledgeable in handling my appointmen
provided by the advisor, Steve. He informed me of the progress throughout my visit and was very patient and knowkledgeable in handling my appointment. All the work was done efficiently and correctly. Auto was returned clean and sanitized.
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by Mike
Dec 22, 2021 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.
Excellent fast service. The rep was very friendly,
courteous and professional. Very happy with everything.
courteous and professional. Very happy with everything.
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by Suresh
Verified Customer
Verified Customer
Dec 20, 2021 -
Arlington Acura in Palatine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Dec 20, 2021 -
Suresh responded
a true customer focused dealership. Great service , superb employees!