Steve Farmandi
Steve Farmandi at Arlington Acura in Palatine

Steve Farmandi | Page 8

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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119 Reviews
not yet
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119 Reviews

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119 Reviews of Steve Farmandi

June 29, 2022

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Employee Rating

Great device as usual. It has always been a no hassle experience and they always recommend only what is needed on my car. More

by Explorer owner 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2022

Dealership Rating
Employee Rating

Previous experiences have been better. Need to get the right service agent for the best service. More

by Terrim3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 24, 2022

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Employee Rating

Great service - gave me a loaner vehicle and my car drove and looked great when I received it back. More

by CHRISOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

June 23, 2022

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Employee Rating

I visited Arlington Acura for Timing Belt service. It was very easy to set up an appointment. Service advisor Steve was exceptionally friendly and helpful. Job was completed within 4 hours, as promise More

by f1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2022

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Employee Rating

Great service. Thank you. Quick and painless. Nice place, easy to hang out, service tech was always keeping me informed. More

by Mbelliott72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 21, 2022

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Employee Rating

Great service! Car was ready quickly, friendly staff. The loaner was available as well. Recommend to everyone! More

by KIRILL.ABX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali

Jun 21, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 20, 2022

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Employee Rating

Aamer Ali is fantastic to work with and extremely honest and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upsel More

by ImVain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke, Aamer Ali , James Hochberg

Jun 21, 2022

Arlington Acura in Palatine responded

It's great to hear that Aamer, Chris, Mark, and Steve were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

June 13, 2022

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Employee Rating

Steve is the best service advisor whenever I have an issue he is always there to help and give me the best options depending on what my car needs or has to get done. Very satisfied and know I can trust More

by Misheru104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2022

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Employee Rating

They are always nice and professional . It's pleasant to go there even for oil change.Coffee is always warm and people are nice More

by dorotadarek05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke, Aamer Ali , James Hochberg

Jun 09, 2022

Arlington Acura in Palatine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

June 04, 2022

Dealership Rating
Employee Rating

Great service and car wash Thank you for the friendly service of all the staff Thank you More

by SHRYU2553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali

Jun 06, 2022

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

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