Great device as usual.
It has always been a no hassle experience and they always recommend only what is needed on my car.
It has always been a no hassle experience and they always recommend only what is needed on my car.
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by Explorer owner 78
Verified Customer
Verified Customer
Jun 30, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Previous experiences have been better.
Need to get the right service agent for the best service.
Need to get the right service agent for the best service.
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by Terrim3
Verified Customer
Verified Customer
Jun 27, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great service - gave me a loaner vehicle and my car drove
and looked great when I received it back.
and looked great when I received it back.
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by CHRISOB
Verified Customer
Verified Customer
Jun 24, 2022 -
Arlington Acura in Palatine responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
I visited Arlington Acura for Timing Belt service.
It was very easy to set up an appointment. Service advisor Steve was exceptionally friendly and helpful. Job was completed within 4 hours, as promise
It was very easy to set up an appointment. Service advisor Steve was exceptionally friendly and helpful. Job was completed within 4 hours, as promised. Service coupon was applied without question.
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by f1234
Verified Customer
Verified Customer
Jun 24, 2022 -
Arlington Acura in Palatine responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!
Great service.
Thank you. Quick and painless. Nice place, easy to hang out, service tech was always keeping me informed.
Thank you. Quick and painless. Nice place, easy to hang out, service tech was always keeping me informed.
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by Mbelliott72
Verified Customer
Verified Customer
Jun 23, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great service!
Car was ready quickly, friendly staff. The loaner was available as well. Recommend to everyone!
Car was ready quickly, friendly staff. The loaner was available as well. Recommend to everyone!
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by KIRILL.ABX
Verified Customer
Verified Customer
Jun 21, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Aamer Ali is fantastic to work with and extremely honest
and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upsel
and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upselling or unnecessary repairs.
This is exactly the opposite of being pulled into a back office showing me a diagram of where spark plugs go into an engine, all while being informed I should spend half the value of my car for preventive maintenance, for the safety of my daughter.
Those listed above are who you should only deal with at Arlington Acura in Palatine. Service Department
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by ImVain1
Verified Customer
Verified Customer
Jun 21, 2022 -
Arlington Acura in Palatine responded
It's great to hear that Aamer, Chris, Mark, and Steve were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!
Steve is the best service advisor whenever I have an
issue he is always there to help and give me the best options depending on what my car needs or has to get done. Very satisfied and know I can trust
issue he is always there to help and give me the best options depending on what my car needs or has to get done. Very satisfied and know I can trust Steve with any issues on my car.
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by Misheru104
Verified Customer
Verified Customer
Jun 14, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
They are always nice and professional .
It's pleasant to go there even for oil change.Coffee is always warm and people are nice
It's pleasant to go there even for oil change.Coffee is always warm and people are nice
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by dorotadarek05
Verified Customer
Verified Customer
Jun 09, 2022 -
Arlington Acura in Palatine responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!
Great service and car wash Thank you for the friendly
service of all the staff
Thank you
service of all the staff
Thank you
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by SHRYU2553
Verified Customer
Verified Customer
Jun 06, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.