Steve Fleming

Griffin Ford Fort Atkinson responded

Hi, Wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you!

Griffin Ford Fort Atkinson responded

Hello Jeff, We are disappointed to learn of your dissatisfaction with your recent service visit. Your vehicle was towed into us, without an appointment. Our Service Manager provided the repair quote to you even before the vehicle arrived. Once we confirmed that the vehicle needed a starter, you authorized the estimate provided to you. You had the option to decline the repair at that time, but you asked us to proceed. It is possible you could find a cheaper starter online, but those less expensive parts will not carry the same Ford backed parts and labor warranty. As a Ford dealer, we quoted and installed a Ford remanufactured starter that will carry a 2 year unlimited mileage parts AND labor warranty. Aftermarket starters will not provide a warranty like that. The Ford remanufactured starter was also installed by a Ford factory trained and certified technician. We feel our staff provided you with excellent service, as your vehicle arrived late on a Friday afternoon without an appointment. They were able to work your vehicle in around our other appointments to have you back on the road by early on Tuesday. We hope to see you return to Griffin Ford in Fort Atkinson. Please reach out to kpoje@griffinautogroup.com in the meantime should you need further assistance.

Griffin Ford Fort Atkinson responded

Hello, thank you for sharing about how great of a place Griffin Ford Fort Atkinson 1642 Janesville Ave is. Our staff was also honored he learn we makes your day when you need service. We all look forward to the next time we get to assist you. Sincerely, The Griffin Family

Griffin Ford Fort Atkinson responded

Hello, thank you for sharing about how great of a place Griffin Ford Fort Atkinson 1642 Janesville Ave is. Our staff was also honored he learn we makes your day when you need service. We all look forward to the next time we get to assist you. Sincerely, The Griffin Family

Griffin Ford Fort Atkinson responded

Hi, Griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your vehicle was valued. Please let us know when we can do more for you Sincerely, The Griffin Family

Griffin Ford Fort Atkinson responded

Hi, thank you for sharing all those stars. We greatly appreciate you taking the time to share about your recent experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. If you have any questions about your vehicle, please do not hesitate to reach out. Sincerely, The Griffin Family

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share your positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honoured you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

Shaynut6 responded

Thanks for helping an out-of-towner quickly and efficiently!

Griffin Ford Fort Atkinson responded

Hello, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you!