Steve Galbraith
Steve Galbraith at Joseph Buick GMC

Steve Galbraith

Service Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Steve Galbraith

May 21, 2025

Dealership Rating
Employee Rating

Joseph GMC didn't perform the service that was promised to me. I want be back. Some of your service employees was not properly trained or didn't care. More

by PATBOLDENSR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2025

Joseph Buick GMC responded

Pat, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 19, 2025

Dealership Rating
Employee Rating

Great people. . honest and fair! Lowest prices on cars every time.. Colt, Alex, Chris....and in service Tommy and Terry and A + ........... best in town! S More

by STEVECARUSO777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

May 02, 2025

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Employee Rating

Good, timely service. As long as service continues to be stay consistent at a fair price, I'll continue to return. More

by JIMNIEHAUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

May 01, 2025

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Employee Rating

Smooth process. Dennis was very helpful through the whole process. Everyone that assisted us was nice and helpful. More

by DIERKSENJED74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend

May 01, 2025

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

April 24, 2025

Dealership Rating
Employee Rating

Tommy Johnson great service rep courteous helpful honest he has a great presentation one of the I have seen.Keep up the good work Tommy J. More

by JWILSON_221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

Dealership Rating
Employee Rating

During my last oil change, the shop failed to properly fill my engine with the required 8 quarts, only adding 6. While they did eventually make it right by inspecting the engine and offering a compliment More

by dcutright0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2025

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 19, 2025

Dealership Rating
Employee Rating

I had great service and customer friendly! Little wait time and thoroughly done! Everything that I asked for was done completely and well. More

by MINELAINE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2025

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Employee Rating

I. Have nothing bad to say about this dealership. They have always treated me great whenever I come in for service. I am very glad that I bought my car from there. More

by BRUCEWOODS1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

Dealership Rating
Employee Rating

Quick and efficient, actually finished sooner than expected. Answered all my questions promptly and relieved my concerns More

by DJCTBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2025

Dealership Rating
Employee Rating

Thank you for making a pair of keys for my truck! Life savers, I appreciate it More

by JENHOWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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