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Steve Galbraith
Steve Galbraith at Joseph Buick GMC

Steve Galbraith

Service Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Steve Galbraith

November 14, 2025

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Employee Rating

Get me together and i thank the team for there service really appreciate it thanks More

by owoods229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend

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Nov 14, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2025

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Employee Rating

Since purchasing my GMC Sierra in June of 2024, Joesph Buick GMC has taken great care of my service needs. Plus they are always friendly and the waiting area is setup nicely as well. More

by SS6324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farrell

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Nov 06, 2025

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

November 06, 2025

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Kept me informed every step of the way about parts, repairs, and costs. Chris was outstanding!! More

by CGILLEN905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

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Nov 07, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

November 05, 2025

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Employee Rating

I bought my truck from you in 2018. Always had your service. I missed the cookies. Bring back the cookies More

by MCOLLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend

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Nov 06, 2025

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 29, 2025

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Employee Rating

Great, efficient, friendly, clean and the car works great! Restrooms and treats were handy! Thanks More

by CAROLYNMAY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2025

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

October 21, 2025

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Always a pleasant experience, great service and friendly staff. I greatly recommend and will continue to have services done. More

by ZACHARYBOWLING55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2025

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Employee Rating

My car was serviced in a timely fashion. Employees are friendly and courteous. No complaints. More

by PATSFANS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

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Employee Rating

Great experience! I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the servi More

by a_dubb812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend , I'shaun Casey

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Oct 03, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

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Employee Rating

I've had a great experience with the dealership. From purchase to routine oil changes. Fair price for oil change and I don't have to worry about a loose oil plug. I had 3 bad experience with local o More

by DSMITH9712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2025

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Employee Rating

Second time I have had my oil changed and have a leak again tired of having to go back More

by DWISE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry

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Oct 03, 2025

Joseph Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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