Steve Galbraith
Steve Galbraith at Joseph Buick GMC

Steve Galbraith

Service Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.7
46 Reviews
4.7

46 Reviews

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46 Reviews of Steve Galbraith

October 21, 2025

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Employee Rating

Always a pleasant experience, great service and friendly staff. I greatly recommend and will continue to have services done. More

by ZACHARYBOWLING55
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2025

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My car was serviced in a timely fashion. Employees are friendly and courteous. No complaints. More

by PATSFANS3
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

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Great experience! I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the servi More

by a_dubb812
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend , I'shaun Casey

Oct 03, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

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I've had a great experience with the dealership. From purchase to routine oil changes. Fair price for oil change and I don't have to worry about a loose oil plug. I had 3 bad experience with local o More

by DSMITH9712
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2025

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Second time I have had my oil changed and have a leak again tired of having to go back More

by DWISE12
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Recommend Dealer
No

Other Employees Tagged: Terry

Oct 03, 2025

Joseph Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2025

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Wonderful Service Highly recommended them! You can always trust Joseph Buick GMC. Call them when you are ready More

by carmen.ramundo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 27, 2025

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

August 16, 2025

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Joseph Buick Service is great, called at last minute and they were able to fit me it. I waited for my car while they changed my oil and rotated my tires. Was quick and everyone was very pleasant and kept me More

by blakegusta
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 14, 2025

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Everyone was friendly, fast, professional. I was able to get in and get out. Thank you More

by gnomechasing
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Service Time
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Recommend Dealer
Yes
Aug 14, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2025

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Employee Rating

I had an appointment to get my oil changed at 9am and I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I More

by BOWMAN.JENNA
Service Price Transparency
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Recommend Dealer
No
Aug 12, 2025

Joseph Buick GMC responded

Hi Jenna: We're sorry that you didn't have a completely satisfying visit. Feel free to call someone from our management team. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 01, 2025

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Employee Rating

Everything was as expected, friendly and very helpful in all matters,will continue doing business. More

by MMEADOWS941
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2025

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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