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Chris Townsend

Overview Reviews (73) Inventory (250)

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Chris Townsend

General Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6

73 Reviews

Overview Reviews (73) Inventory (250)

4.6

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Chris Townsend

February 20, 2026

Dealership Rating

Employee Rating

Everyone was very helpful and kind. Chris made sure he went over the dashboard and I understood all functions. Chris made sure he went over the dashboard and I understood all functions. More

by KINGFAMILYIV

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill

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Feb 20, 2026 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2026

Dealership Rating

Employee Rating

Danny was great to work with. It was an easy and quick deal to get done and put together. Very easy in and out when buying my truck! Rashad was easy going too. It was an easy and quick deal to get done and put together. Very easy in and out when buying my truck! Rashad was easy going too. More

by MSHOAIB255

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill , Danny

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Feb 05, 2026 -

Joseph Buick GMC responded

We appreciate you highlighting how seamless and efficient the purchase of your new Buick was. We’re glad Ra'Shaad’s friendly approach helped make the in-and-out process quick. Enjoy your new ride and feel free to reach out if you need anything down the road.

January 24, 2026

Dealership Rating

Employee Rating

Chris did an excellent job putting me in my new 2026 Denali Ultimate. Got me the exact vehicle I was looking for. Denali Ultimate. Got me the exact vehicle I was looking for. More

by PERRY10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 24, 2026 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 03, 2025

Dealership Rating

Employee Rating

Greetings good punctuality great environment on time service good great excellent customer service good good service good great excellent customer service good good More

by mubashirsuharwardy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Dec 03, 2025 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 02, 2025

Dealership Rating

Employee Rating

Clean dealership with friendly, accommodating staff who made the entire lease process smooth, stress-free, and enjoyable made the entire lease process smooth, stress-free, and enjoyable More

by abmurray47

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith , Alex and Danny - 5 Stars for both

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Dec 02, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 28, 2025

Dealership Rating

Employee Rating

The details cleaning, sucks. It took him 3 times to get it right. I will never get it done again. It took him 3 times to get it right. I will never get it done again. More

by PriceHalena

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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November 22, 2025

Dealership Rating

Employee Rating

Love my experience with Joseph Buick GMC they are always professional and go the extra mile! professional and go the extra mile! More

by ryan.hutchinson.homes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Nov 22, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2025

Dealership Rating

Employee Rating

I experienced a fast and friendly experience. Would definitely recommend for all service needs in the future. Would definitely recommend for all service needs in the future. More

by ctinacourtney80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Nov 22, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

Dealership Rating

Employee Rating

Went above and beyond to help find the vehicle we wanted and finalized everything in the same day. and finalized everything in the same day. More

by rajeholdings

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill , I’Shaun Casey

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Nov 18, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2025

Dealership Rating

Employee Rating

Get me together and i thank the team for there service really appreciate it thanks really appreciate it thanks More

by owoods229

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Nov 14, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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