Steve Galbraith

I have been going to Joseph Buick more than a year now. Always leaving happy. Thank you Always leaving happy. Thank you More

by SMELSONSR Verified Customer Verified Customer

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Eveyone was very helpful and repairs were done in the promised time. I appreciated the shuttle to and from work while my car was being worked on. 10/10 recommend! promised time. I appreciated the shuttle to and from work while my car was being worked on. 10/10 recommend! More

by BRICE0330 Verified Customer Verified Customer

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This is a great dealership. I don't spend all day waiting for my service to be completed and no one abuses my regal when they test drive it, at least I don't think so. It's sp I don't spend all day waiting for my service to be completed and no one abuses my regal when they test drive it, at least I don't think so. It's special to say the least!!! More

by jksv45 Verified Customer Verified Customer

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service for oil and rotation was very good . I would recommend them to others. Only took less than an hour I would recommend them to others. Only took less than an hour More

by JBAYER_3019 Verified Customer Verified Customer

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The dealer/service was open early which is favorable. They always seem to take no less than two hours. They always seem to take no less than two hours. More

by MERRYME48 Verified Customer Verified Customer

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Professional and courteous service everything was on time and completed as requested. Thank you for your service and completed as requested. Thank you for your service More

by KHERRMANN200 Verified Customer Verified Customer

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I would like to update my rating to 4. 5 based on how the Service Manager and General Manager responded after I expressed my concerns. My initial service experience was disappointing and 5 based on how the Service Manager and General Manager responded after I expressed my concerns. My initial service experience was disappointing and left me feeling uncertain about the communication, quality control, and overall customer care. I also believe it is important to document that, had I not made a complaint, the dealership may not have been aware that my experience did not meet the level of service expected, nor would there have been an opportunity to restore my confidence. That said, once my concerns were brought to leadership’s attention, I felt heard, respected, and valued. The Service Manager and General Manager listened, apologized for the inconvenience, and offered a thoughtful resolution of four complimentary oil changes with tire rotations. I also appreciated being informed that courtesy rides and loaner vehicles are available if I am ever inconvenienced again. While I cannot overlook the original experience, I do appreciate the accountability and professionalism shown afterward. Their response made a meaningful difference and restored much of my confidence in the dealership. More

by ACQUANETTE_GOMEZ Verified Customer Verified Customer

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I called on a Friday and they got me in on Tuesday afternoon my appointment was for 2 PM I got there at 2:05 PM my car was finished at 2:35 PM. Very professional and fast service. afternoon my appointment was for 2 PM I got there at 2:05 PM my car was finished at 2:35 PM. Very professional and fast service. More

by DENISHIARILEY Verified Customer Verified Customer

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Great customer service! ! Employees have always provided excellent service and care from the time I purchased my Enclave. ! Employees have always provided excellent service and care from the time I purchased my Enclave. More

by rcook5324 Verified Customer Verified Customer

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always timely and friendly and explains everything that needs to be done, especially with unexpected issues needs to be done, especially with unexpected issues More

by KDSCHAEFF Verified Customer Verified Customer

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